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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,009 Reviews

3,009 Reviews of Honda of the Avenues - Service Center

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October 18, 2017

Easy is the best descriotion I brought my car in for a tech bulletin fix. The service manger knew exactly what I was referring to. He corrected the problem same day. This serv More

by LesleyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mandele
Oct 28, 2017 -

Honda of the Avenues responded

We appreciate your business Lesley and we will take great care of you for hopefully many, many years. I will be sure to thank Bob as well. He does an outstanding job for us. Please tell your friends and family about us!! Chip Hill, Marketing

October 16, 2017

Oil change/ tire rotation. They sent me a coupon for a free tire rotation with an oil change. Everyone was professional and the service was done in less than an hour. More

by JOT
Recommend Dealer
Yes
Employees Worked With
Aaron Siron
Oct 28, 2017 -

Honda of the Avenues responded

Thanks for the great comments JOT!! We wouldn't be where we are without great customers such as you!! Have a great day and see you again soon. Have a nice day. Chip Hill, Marketing

October 15, 2017

Excellent Customer Service New to Honda was my customer service rep RYAN. Professional, Knowledgable and outstanding customer service, above and beyond. He explained, addres More

by Nicp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 28, 2017 -

Honda of the Avenues responded

Thank you very much for the great feedback. I will be sure to thank Ryan. We appreciate your business and welcome to our family. I promise we will take great care of you each and every visit. Chip Hill, Marketing

October 14, 2017

Had the car serviced for 6 month service Service was fine. Had to wait two hours. Thought the floor mat would have been vacuumed as a courtesy, but it was not.. Thank You. More

by TadpoleJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
u nknown
Oct 28, 2017 -

Honda of the Avenues responded

Thanks for writing Tadpole Jr. Please ask for a complimentary trip thru the car wash next visit!! Have a great day and thank you for your business!! Chip Hill, Marketing

October 13, 2017

Service was excellent. I trust Bobby my service representative he's very honest and always helpful. I will continue to have my car serviced there because of Bobby. More

by Jolly,Remonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2017 -

Honda of the Avenues responded

Thank You!! We all feel the same way about Bobby. He does an awesome job for us. We appreciate your business and we are proud to have you in the HOTA Family!! Chip Hill, Marketing

October 12, 2017

service As usual the service agent was polite checking me in and very informative with what needed to be done with my vehicle., and explain what will need to More

by IAmSam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 28, 2017 -

Honda of the Avenues responded

Thanks Sam!! I am CHIP. We appreciate your business and kind words!! Have a great day and I will sure to thank Robert as well. Have a great day and hope to see you again soon!! Chip Hill, Marketing

October 12, 2017

Great communication and friendly service from hard workers! My routine maintenance went well and they checked for any possible issues in the future. Service rep (Bob Mandele) was great with everything and goes More

by HP2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle Driver - Cathy?, Bob Mandele
Oct 28, 2017 -

Honda of the Avenues responded

WOW...as nice a comment as we could possibly hope for. Thank you for taking the time to write. We appreciate all of our employees for going the extra mile for our customers. We thank you for your loyal business and look forward to taking care of you for many years to come!! I will be sure to thank our employees as well. Have a great day. Chip Hill, Marketing

October 11, 2017

Great service! Took car in for air bag recall. Great location. Great service. Especially appreciated the shuttle picking me up at last mi it's notice, as my daughter More

by Sassycat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rogers Jr.
Oct 28, 2017 -

Honda of the Avenues responded

Thank you for writing Sassycat!! We appreciate your business and I am glad that we were able to to take care of all your needs. Have a great day and hope to see you around the dealership soon. I will be sure Bill reads this post!! Chip Hill, Marketing

October 10, 2017

Needed a new battery was taken good care of in a timely mann Always very helpful from service to desk girls. You are in and out in a timely manner. Tell you what needs to be done and cost More

by Battery2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mandele
October 07, 2017

We had two cars that needed service. We dealt with James. James was extremely helpful. One of our cars needed service and also body work. He recommended two businesses for the body work. We were very impre More

by Corgilover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Moseley
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