Honda of the Avenues - Service Center
Jacksonville, FL
3,002 Reviews of Honda of the Avenues - Service Center
Service I got my rotors resurfaced and asked for a phone call regarding price before they started work. Bob called and was very professional. I enjoyed speaki I got my rotors resurfaced and asked for a phone call regarding price before they started work. Bob called and was very professional. I enjoyed speaking with him and would return for a later service! More
Just came in this time for an oil change and tire rotation. Great customer service all the way around! I originally was met by Jonathan Esloon but also spoke to Josh about my daughter-in-law bringing her care i Great customer service all the way around! I originally was met by Jonathan Esloon but also spoke to Josh about my daughter-in-law bringing her care in the same afternoon I was there. They were both great with helping both of us. More
Always a pleasure working with Josh Josh is always available to help and provide accurate explanations. He also provide recommended maintenance without pushing for those to be done right Josh is always available to help and provide accurate explanations. He also provide recommended maintenance without pushing for those to be done right away. (When applicable) More
50k tuneup brought vehicle in for 55k mile oil change and service. Everything was done in proper order. Took a little longer than expected but no problem. brought vehicle in for 55k mile oil change and service. Everything was done in proper order. Took a little longer than expected but no problem. More
Exceptional & Outstanding Customer Service! I took my car in for an oil change & the level of service I always receive from Josh Stodel is always beyond what is expected from a service advisor. I took my car in for an oil change & the level of service I always receive from Josh Stodel is always beyond what is expected from a service advisor. He's passionate about his work & cares about his customers. That's what customer service is all about. Thank you Josh & Honda!!! More
Service is always exceptional! I have been going to this dealership ever since I purchased Honda. Ryan was amazing. He understood the nature of the problem and was able to get resol I have been going to this dealership ever since I purchased Honda. Ryan was amazing. He understood the nature of the problem and was able to get resolution promptly. More
Issues Resolved As Needed I have always been given reliable information and all repairs have been successful. Time estimates have always been accurate and the service staff ha I have always been given reliable information and all repairs have been successful. Time estimates have always been accurate and the service staff has always been courteous and professional. More
Josh is AMAZING! Both Josh and one other employee (forgot the name, sorry) were so sweet, helpful, and even funny! Great experience overall! Would definitely come back Both Josh and one other employee (forgot the name, sorry) were so sweet, helpful, and even funny! Great experience overall! Would definitely come back again. More
Great Job! I had several lights blinking on my dash - services B, 1 and 3 were all needed plus a patch in one tire that had a nail. I was in and out very fast, I had several lights blinking on my dash - services B, 1 and 3 were all needed plus a patch in one tire that had a nail. I was in and out very fast, all services completed, and Bobby treated me very respectfully. In addition, he noticed there was a recall repair needed on my seats and did that as well. Great job! More
Came to scheduled appointment to fix safety recall. Once my safetyvrevall was identified as critical. Service representative Bobby won't allow me to leave with car BUT he explained why and he immediatel Once my safetyvrevall was identified as critical. Service representative Bobby won't allow me to leave with car BUT he explained why and he immediately accommodate me in a loaner and he was nothing less than EXCELLENT on explaining situation. More