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Honda of the Avenues - Service Center
Jacksonville, FL
3,002 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,002 Reviews of Honda of the Avenues - Service Center
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June 14, 2017
Exceptional Service Experience I love pulling into the bays for service being met by the same service manager and being on a first name basis! Josh is always gives the service neede I love pulling into the bays for service being met by the same service manager and being on a first name basis! Josh is always gives the service needed and never upsales. Recently I had a starter issue that was considered a "known" issue for my year/make. Josh provided the best affordable option to resolve my issue without hesitation. Thank you Josh! More
by TiffaFl
Employees Worked With
Josh Stodel
June 13, 2017
This service experience saved my loyalty Ryan took good care of my service request in a timely manner. My first service appt with my new Honda, at your dealership was awful. I was forgotte Ryan took good care of my service request in a timely manner. My first service appt with my new Honda, at your dealership was awful. I was forgotten, waited 2.5 hours for my first oil change and tire rotation. The service writer who checked me out was rude and could not have cared less about me having waited so long with a scheduled service appt. I really did not want to return. However, since I just purchased my Honda here, I thought I would give The Avenues another chance. Ryan made everything right. He went out of his way to make me feel special and appreciated for my loyalty. I will return!! Ryan is my service writer from now on!!!! More
by Carolyn O Hebel
Employees Worked With
Ryan Eslan
June 12, 2017
Great Very good service. Exceeded my expectations. Waiting room very friendly. Check in was quick and we were kept informed. Free water and coffee was appre Very good service. Exceeded my expectations. Waiting room very friendly. Check in was quick and we were kept informed. Free water and coffee was appreciated. More
by Mclev2147
Employees Worked With
Josh Stodel, Will Morales
June 12, 2017
Good Experience! Good experience. The service dept is very nice to deal with. Ryan was very friendly and professional. I was in and out in just a little less than an Good experience. The service dept is very nice to deal with. Ryan was very friendly and professional. I was in and out in just a little less than an hour. Although I was just getting a new key and wiper blades. Although I will say $140 is a lot to replace a key. More
by wiss4
Employees Worked With
Ryan
June 12, 2017
2007 Oil Change with Bobby Bobby was great to work with -- he confirmed that we still had some work to complete from our last visit -- infirmed original price quoted and include Bobby was great to work with -- he confirmed that we still had some work to complete from our last visit -- infirmed original price quoted and included it with our oil change work. More
by jane0610
Employees Worked With
June 12, 2017
Mirror issue I took my civic in for a mirror issue, because it was still under warranty, and was told the issue was due to damage on my end. I did not recall hitti I took my civic in for a mirror issue, because it was still under warranty, and was told the issue was due to damage on my end. I did not recall hitting anything. So naturally, i took the vehicle to another dealership for the same issue. Not a single question! It was covered by warranty, and not due to damage. They were trying to scam me! More
by Ajay Patel
Employees Worked With
scott
June 12, 2017
Very good, satisfied Routine maintenance was taken care of in an efficient manner. I was happy with the experience. My car is running smoothly. Customer service was hon Routine maintenance was taken care of in an efficient manner. I was happy with the experience. My car is running smoothly. Customer service was honest and fair. More
by Janet123
Employees Worked With
Will Morales
June 11, 2017
Pleasant, efficient Everyone was very pleasant and helpful including service and transportation to and from my house. Everything was explained and no pressure to do more Everyone was very pleasant and helpful including service and transportation to and from my house. Everything was explained and no pressure to do more work than I wanted. More
by Donna
Employees Worked With
Transportation driver to and from my house., Josh Stodel, Will Morales
June 11, 2017
Service On My Acura TL My service began with a hand shake and a smile from Josh Strodel who took car info and notified me of service specials avaliable. He also offered the My service began with a hand shake and a smile from Josh Strodel who took car info and notified me of service specials avaliable. He also offered the hospitality van due to the time requirement to service my car. I feel that I was promptly notified when my car was ready for pick up. It had been cleaned both inside and out. Overall, the service and my experience was excellent. More
by Deacon
Employees Worked With
Josh Stodel
June 07, 2017
Oil Change Great service! Very quick service and identified some things that needed taking care of. Very pleased with the service and the service advisor I dea Great service! Very quick service and identified some things that needed taking care of. Very pleased with the service and the service advisor I dealt with. More
by DML
Employees Worked With
Bill Rogers Jr.
