Honda of the Avenues - Service Center
Jacksonville, FL
3,036 Reviews of Honda of the Avenues - Service Center
Issues Resolved As Needed I have always been given reliable information and all repairs have been successful. Time estimates have always been accurate and the service staff ha I have always been given reliable information and all repairs have been successful. Time estimates have always been accurate and the service staff has always been courteous and professional. More
Josh is AMAZING! Both Josh and one other employee (forgot the name, sorry) were so sweet, helpful, and even funny! Great experience overall! Would definitely come back Both Josh and one other employee (forgot the name, sorry) were so sweet, helpful, and even funny! Great experience overall! Would definitely come back again. More
Great Job! I had several lights blinking on my dash - services B, 1 and 3 were all needed plus a patch in one tire that had a nail. I was in and out very fast, I had several lights blinking on my dash - services B, 1 and 3 were all needed plus a patch in one tire that had a nail. I was in and out very fast, all services completed, and Bobby treated me very respectfully. In addition, he noticed there was a recall repair needed on my seats and did that as well. Great job! More
Came to scheduled appointment to fix safety recall. Once my safetyvrevall was identified as critical. Service representative Bobby won't allow me to leave with car BUT he explained why and he immediatel Once my safetyvrevall was identified as critical. Service representative Bobby won't allow me to leave with car BUT he explained why and he immediately accommodate me in a loaner and he was nothing less than EXCELLENT on explaining situation. More
Exceptional Service Experience I love pulling into the bays for service being met by the same service manager and being on a first name basis! Josh is always gives the service neede I love pulling into the bays for service being met by the same service manager and being on a first name basis! Josh is always gives the service needed and never upsales. Recently I had a starter issue that was considered a "known" issue for my year/make. Josh provided the best affordable option to resolve my issue without hesitation. Thank you Josh! More
This service experience saved my loyalty Ryan took good care of my service request in a timely manner. My first service appt with my new Honda, at your dealership was awful. I was forgotte Ryan took good care of my service request in a timely manner. My first service appt with my new Honda, at your dealership was awful. I was forgotten, waited 2.5 hours for my first oil change and tire rotation. The service writer who checked me out was rude and could not have cared less about me having waited so long with a scheduled service appt. I really did not want to return. However, since I just purchased my Honda here, I thought I would give The Avenues another chance. Ryan made everything right. He went out of his way to make me feel special and appreciated for my loyalty. I will return!! Ryan is my service writer from now on!!!! More
Great Very good service. Exceeded my expectations. Waiting room very friendly. Check in was quick and we were kept informed. Free water and coffee was appre Very good service. Exceeded my expectations. Waiting room very friendly. Check in was quick and we were kept informed. Free water and coffee was appreciated. More
Good Experience! Good experience. The service dept is very nice to deal with. Ryan was very friendly and professional. I was in and out in just a little less than an Good experience. The service dept is very nice to deal with. Ryan was very friendly and professional. I was in and out in just a little less than an hour. Although I was just getting a new key and wiper blades. Although I will say $140 is a lot to replace a key. More
2007 Oil Change with Bobby Bobby was great to work with -- he confirmed that we still had some work to complete from our last visit -- infirmed original price quoted and include Bobby was great to work with -- he confirmed that we still had some work to complete from our last visit -- infirmed original price quoted and included it with our oil change work. More
Mirror issue I took my civic in for a mirror issue, because it was still under warranty, and was told the issue was due to damage on my end. I did not recall hitti I took my civic in for a mirror issue, because it was still under warranty, and was told the issue was due to damage on my end. I did not recall hitting anything. So naturally, i took the vehicle to another dealership for the same issue. Not a single question! It was covered by warranty, and not due to damage. They were trying to scam me! More