Honda of the Avenues - Service Center
Jacksonville, FL
3,015 Reviews of Honda of the Avenues - Service Center
Timely, courteous, and profesional service! My latest service was due to tire replacement, because I struck a deep pothole , which had a very sharp front edge with the right front tire, pinching My latest service was due to tire replacement, because I struck a deep pothole , which had a very sharp front edge with the right front tire, pinching the sidewall against the rim. The dealership tire price was competitive with local tire stores. Called and left a message and Mr. Morales called back within minutes. Mr. Morales is a credit to the dealership, representing it well. Gene Isert More
My Superstar Service Advisor I took my 2006 Honda Accord in for servicing (I always go to Honda of the Avenues) prior to a trip to TN. I had received some coupons in the mail (per I took my 2006 Honda Accord in for servicing (I always go to Honda of the Avenues) prior to a trip to TN. I had received some coupons in the mail (perfect timing) and asked for everything the coupon covered. My service advisor, Will Morales, checked me in and got me a ride to work. Later in the day Will called to tell me of some other areas of concerns found during the inspection not covered by the coupon. He explained the other items in clear details that I could understand and did not try to pressure me to have them done, he left the decision up to me. I elected to have the additional items completed but discovered that the "ready" time was not going to work for me so Will arranged for a rental car at their expense and the courtesy van came and took me from work to Hertz to pick up the rental car. The next morning my car was ready for me to pick up. Not only had all the work been completed but Will even got my key fob to work again - blessing in disguise once you're used to using it - terrible when it stops working! I left on my trip feeling very confident that I wasn't going to need to use my AAA membership to get me through and I was right - my old car ran like almost brand new again. I was so pleased and confident with the way Will handled my service that he's my new hero right now! You rock Will Morales! More
bobby howard is exceptional bravo! bobby howard is so friendly...so helpful...so honest in suggesting services to be provided. you are to be commended for having him represent bravo! bobby howard is so friendly...so helpful...so honest in suggesting services to be provided. you are to be commended for having him represent you. More
Very Good The Service Tech made it a 5 star rating. Was very helpful and in and out in short time. Bob Mandele will definitely be requested by me again. The Service Tech made it a 5 star rating. Was very helpful and in and out in short time. Bob Mandele will definitely be requested by me again. More
Quick service. I came into the service department for an oil change and for a software update on my 2016 Honda CR-V. The service was quick and was completed faster t I came into the service department for an oil change and for a software update on my 2016 Honda CR-V. The service was quick and was completed faster than expected. More
Quick Service I received quick service and honest tips for maintenance to keep my 209 Civic running at peak performance. Thanks for keeping safe vehicles on the r I received quick service and honest tips for maintenance to keep my 209 Civic running at peak performance. Thanks for keeping safe vehicles on the road. More
Trustworthy I'm so thankful that there is a trustworthy service center for my Honda! Thank you to Josh & all who work on my car. The staff & service are great, th I'm so thankful that there is a trustworthy service center for my Honda! Thank you to Josh & all who work on my car. The staff & service are great, the quality of service is great and they get me in and out in a reasonable amount of time! I especially appreciate that the hours accommodate my work schedule. Very appreciative of their honesty, too. I live in St Augustine, but will only buy and take my repair work to Honda of the Avenues because of it. More
Recall fix Quick recall fix. It was done within a few hours as promised. Thanks for the 90k reminder for the timing belt replacement. I will be back to have that Quick recall fix. It was done within a few hours as promised. Thanks for the 90k reminder for the timing belt replacement. I will be back to have that done at Honda of the Avenues. More
As usual, very professional and courteous. Josh Stodel was my service manager and as usual he was very professional and knowledgeable. He explained to me the details of my repairs and the vario Josh Stodel was my service manager and as usual he was very professional and knowledgeable. He explained to me the details of my repairs and the various options for proceeding. It also helps that he always remembers who I am. More
Love my Honda family They are always incredibly helpful. Josh and Bobby are amazing in the service department and Khalid assisted me with the purchase of my vehicle. I They are always incredibly helpful. Josh and Bobby are amazing in the service department and Khalid assisted me with the purchase of my vehicle. I will continue to buy and service my vehicle at Honda of the Avenues. More