Back

Honolulu Buick GMC - Service Center

Honolulu, HI

4.2
637 Reviews

637 Reviews of Honolulu Buick GMC - Service Center

Sort by
December 16, 2020

A little on the expensive side but the service is impeccable. If the price wasn't so high, I'd give 5 stars all the way down the board. More

by MITCHELLCHRIS1288
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Palting, Irene Nicholson
Dec 16, 2020 -

Honolulu Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

December 16, 2020

Work (standard service and Safety Check) was done on time as promised. Service Advisor "Irene" was polite and helpful. It was important that the time schedule was met as we had another appointment to get to. More

by georgebates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
Dec 16, 2020 -

Honolulu Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

December 16, 2020

The service writer was very helpful, knowledgeable, and kind. The oil service and tire rotation service was fast. At the parts department exercise was very helpful to get the parts I was looking for. More

by DEJESUSCRUZ98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Marks, Jeff Williams
Dec 17, 2020 -

Honolulu Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

December 09, 2019

Got a 2020 SIerra At4 from this place thanks to Shawna. She was very helpful and made the car purchasing very easy. When I went to the dealership for a test drive, she had the truck ready to lookin nice a More

by Mickdraizane
Recommend Dealer
Yes
Employees Worked With
Shawna Lei Santos
Dec 10, 2019 -

Honolulu Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Honolulu Buick GMC Cadillac! If there is anything else we can do for you, please feel free to give us a call. Best, The Honolulu Buick GMC Cadillac Team

March 08, 2018

Great service as always with GMC Cadillac Honoloulu I want to thank my excellent service girl Tiana she is on top of everything and makes Gmc Cadillac a betttr place to service all my cars! Thank you s More

by mrsagbunag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle service Girl , Tiana Kawamura
Mar 30, 2018 -

Honolulu Buick GMC responded

Thank you for leaving this great review! We are so happy to hear that Tiana was great help! Let us know if you have any other questions. Thanks!

November 20, 2017

Friendly, quick rental car asignment, started service work i Had warranty issue returned to dealership 8 times, they understood the frustration we experienced. Sales, service and management involved to accomplis More

by Zeke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kawika Dahlin, Tiana Kawamura
October 22, 2017

EXCELLENCE EXCELLENT STAFF PROVIDING EXCELLENT SERVICE. EASY , FRIENDLY AND ACCOMMODATING. FIRST TIME EVER BEEN THERE, WAS RUNNING A LITTLE LATE FOR WORK, DIDN' More

by miles2628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY HU AND TIANA KAWAMURA
August 22, 2017

Excellent service I have never been disappointed with any of my services there. They welcome you and their very friendly. I love the waiting area especially the coffe More

by Palakika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chester Asuncion
May 17, 2017

Thank Chester, Artie, Alisha and crew The crew there was very friendly and helpful. Shuttle service by Artie and Alisha is excellent and very helpful. Lucky I had purchased lithium insura More

by Raquel Pascua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artie and Alisha are very nice and helpful, Chester Asuncion
May 17, 2017 -

Honolulu Buick GMC responded

Thank you for your awesome review of our service advisor CHester We're Lucky to have him along with Artie & Alisha . Mike Camara General Sales Manager

May 16, 2017

Great experience I scheduled my truck to have its maintenance done. I was running a little late when I got there. Big Mike the sales manager guided me in the right dir More

by Gregaloha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Camara
May 17, 2017 -

Honolulu Buick GMC responded

MUCHO MAHALO GREG, ANYTIME

...
61
...