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Honolulu Buick GMC - Service Center

Honolulu, HI

4.1
626 Reviews
Call Service Center (808) 836-7007

626 Reviews of Honolulu Buick GMC - Service Center

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January 08, 2024

We bought our 2015 GMC Terrain to replace the water pump. The part itself was $450, but the labor was $1,100. The labor seemed very expensive. We're not sure if we're going to come back for future repairs. More

by Selinaapau
Recommend Dealer
Yes
Employees Worked With
Micah
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Jan 08, 2024 -

Honolulu Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
January 06, 2024

It was pleasant The wait was a bit long but the service was great. I wanted to pay with my GMC points but the system was down More

by JMVERANO
Recommend Dealer
Yes
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Jan 07, 2024 -

Honolulu Buick GMC responded

Thanks for sharing about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
January 06, 2024

The service department is great. Ever since the new Manager Eric Cheigh took over, I find consistency and excellent service! More

by zmedina0225
Recommend Dealer
Yes
Employees Worked With
Luis
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Jan 07, 2024 -

Honolulu Buick GMC responded

Thank you for your business and this review. We're happy to hear that Eric and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
January 06, 2024

Very good service and friendly, shuttle ladies is great also. The best of all dealership I ever seen. Compare with BMW dealership way more than better. More

by sunny707
Recommend Dealer
Yes
Employees Worked With
Luis
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Jan 07, 2024 -

Honolulu Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
January 06, 2024

Quick service on replacement of air filter and oil change Easy and dependable. No fuss. More

by ASTRODEG
Recommend Dealer
Yes
Employees Worked With
Luis
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Jan 07, 2024 -

Honolulu Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
January 05, 2024

Nick was very attentive and patient with me during the transaction. I appreciate him for taking the time with me until I made my decision. I highly recommend him to everyone! More

by MICAHOAHU
Recommend Dealer
Yes
Employees Worked With
Nick Nakama
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Jan 05, 2024 -

Honolulu Buick GMC responded

Thank you so much, Micah, for your kind words for Nick and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
January 03, 2024

A lot better than the last time. Micah communicated well and took care of everything without any issues. More

by KLANESKI21
Recommend Dealer
Yes
Employees Worked With
Micah
Report | Print
Jan 03, 2024 -

Honolulu Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
January 03, 2024

Dante Jovenal, and the entire team at Honolulu GMC could not have been more professional and I would recommend them to anyone that is looking for a new or used car, no matter which island they are on! More

by MIKEHARVEY0
Recommend Dealer
Yes
Employees Worked With
Dante Jovenal
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Jan 03, 2024 -

Honolulu Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Dante here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
January 03, 2024

Great professional service I really appreciate the quality and expert experience that made easy installation of part. More

by FRANSIGGY
Recommend Dealer
Yes
Employees Worked With
5
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Jan 03, 2024 -

Honolulu Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
January 03, 2024

Akira was courteous He was friendly He was knowledgeable He was attentive and listened He offered excellent service More

by Tee
Recommend Dealer
Yes
Employees Worked With
Akira wood
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Jan 03, 2024 -

Honolulu Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
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