Honolulu Buick GMC - Service Center

The past has been poor. I don't think I have had faith that I could rely on your service department. Lack of follow up and poor work when I bring it in. But this time it was I don't think I have had faith that I could rely on your service department. Lack of follow up and poor work when I bring it in. But this time it was different. I'm hoping the follow thru on some parts you're ordering comes thru More

Micah was wonderful He took great care of of my cars and he has wonderful customer service thank you so much GMC Cadillac I'm a happy customer as usual you've always taken care of my car needs he has wonderful customer service thank you so much GMC Cadillac I'm a happy customer as usual you've always taken care of my car needs More

Great service Quick service Service was great and quick also my shuttle ride with Verg was quick and wonderful Thank you GMC Cadillac I'm happy with my service experience also my shuttle ride with Verg was quick and wonderful Thank you GMC Cadillac I'm happy with my service experience More

Matt was awesome! Understood our needs and had a few vehicles pulled for us to look at prior to our arrival. I will recommend Matt to everyone and will be back again. Understood our needs and had a few vehicles pulled for us to look at prior to our arrival. I will recommend Matt to everyone and will be back again. More

I already replied to your earlier message. All is well. Once again, All is well All is well. Once again, All is well More

Courteous, welcoming, helpful. She was patient as well. She was a very nice person and was able to make everything happen quite efficiently. She was patient as well. She was a very nice person and was able to make everything happen quite efficiently. More

My appointment was at 8am. After an hour and a half of waiting. I asked on the status and was told it would be another hour before they start on my car. After an hour and a half of waiting. I asked on the status and was told it would be another hour before they start on my car. More

Easy to work with, very responsive, extremely friendly and helpful. I would recommend him to a friend who is interested in purchasing a new vehicle. and helpful. I would recommend him to a friend who is interested in purchasing a new vehicle. More

The both of them were very professional and pleasant to work with Although I started off rough, Akira kept his word and continued to work at the deal. Teresa was pleasant, very understanding and profession work with Although I started off rough, Akira kept his word and continued to work at the deal. Teresa was pleasant, very understanding and professional. More

They treated me like I was an idiot. Luis was the middle man so I don't necessarily blame him but the excuse they gave me for breaking my air conditioning was ridiculous, rude, and disre Luis was the middle man so I don't necessarily blame him but the excuse they gave me for breaking my air conditioning was ridiculous, rude, and disrespectful. I had a second opinion done and they could tell quickly what GMC did. But GMC continued to xx me. They couldn't get my car in sooner than over a week later, I had to travel/drive to hospitals for work in 84 degree weather with no air in Hawaii humidity. More