Honolulu Ford
Honolulu, HI
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Went in to purchase a part. Salesman who helped me was very courteous. Asked for auto information and recommended what to purchase. All in all, great service. very courteous. Asked for auto information and recommended what to purchase. All in all, great service. More
Wayne Ebesu understands what customer service is. He is always pleasant, he is knowledgeable, helpful and has the know how to keep us coming back. Wayne amplifies what customer service is all about, I have always pleasant, he is knowledgeable, helpful and has the know how to keep us coming back. Wayne amplifies what customer service is all about, I have dealt with many in various industries and when a company has a customer service rep like this it is a great an asset to the company. More
We have spent over $100K in the past year with this dealership. Each experience have been great. Art has been very accomodating with our busy schedule and we will definitely be back for another purcha dealership. Each experience have been great. Art has been very accomodating with our busy schedule and we will definitely be back for another purchase. More
Of all the dealers I tried, they seemed to be the only ones that went the extra mile for me. The Internet people were awesome, and they gave me a price I couldn't pass up...and I didn't have to go down t ones that went the extra mile for me. The Internet people were awesome, and they gave me a price I couldn't pass up...and I didn't have to go down to the dealership to get it! Then they took great pains to try and get me a payment I could deal with, and didn't try to sell me more car than I needed just so they could make more on the deal. All in all, a great experience... Just make sure you check with the Internet division first. More
Damon was a wonderful service representative. The service was courteous and quick. I brought the car first thing in the morning and the prompt service helped me make a meeting in ample time. David sync was courteous and quick. I brought the car first thing in the morning and the prompt service helped me make a meeting in ample time. David synched my phone to the car and did a great job explaining to me how everything worked. He was a big help and now I can use the system! The overall experience was excellent and I enjoyed meeting the new President Mark. The waiting room was comfortable and I caught up with the national news on TV. Mahalo! Jann Boxold More
I had 1 car for most of my adult life and had to take it to a particular dealer for servicing. My experience with that dealer's maintenance staff was poor. It seemed that I was no longer being treated as to a particular dealer for servicing. My experience with that dealer's maintenance staff was poor. It seemed that I was no longer being treated as customer because I was coming for servicing rather than buying a new car. I assumed that all car dealerships were the same. However, John Sollenbarger has changed my perception. He greeted me and introduced himself. He was attentive and seemed to be genuinely concerned about my service issue. I also want to recognize Mark Benson. I was reading my paper outside of the service department while waiting for my ride. I didn't know his name at the time, but Mark struck up a short conversation with me about what is going on in the news. He didn't have to do that. It was a nice gesture to show that customers are customers regardless of whether they are buying a new car or getting one serviced. My overall experience with Honolulu Ford has been great and I would recommend this dealership to other people. Thank you for the great experience. More
I just wanted to express my opinion about a salesman that has gone the extra mile to earn my business. My wife and I are small business owners and we have entertained the idea to purchase a new company vehic has gone the extra mile to earn my business. My wife and I are small business owners and we have entertained the idea to purchase a new company vehicle for our service department. We had hoped it would be at the beginning of the year but fell a little short of our goals. However Roger has politely hung in there giving us multiple quotes and answering every question, helping us to figure out the best fit. Sending back and fourth numerous e-mails without being annoying or giving me a line of xx. Because of the courteous way my wife and I were handled, we would only buy a New Ford utility Truck from Roger. Though for now I'm sure he was disappointing, we look forward to giving Roger our first purchase. We really appreciate Roger style of sales. None of the back and forth dickering, that just waste my time and irritates the crap out of me. Just best price, take it or leave it. We will definitely send people and other owners your way. Thanks More
Ben is a one of a kind sales person. You never have to haggle the price with him because he always give you the best price in town. He's made buying a vehicle a very pleasant experience and no other s haggle the price with him because he always give you the best price in town. He's made buying a vehicle a very pleasant experience and no other sales person that I've dealt with has ever done that. He takes the time to show you the vehicle, explain the special features and always delivers it with a full tank of gas. He even checks in with me during the year to see if I have any vehicle needs for myself, my company, or my family. No other sales person has ever done that. More
We purchased over ten trucks from Honolulu Ford and working with Art was always pleasure. He responded to my request in a timely manner and was always available for a face to face meeting. working with Art was always pleasure. He responded to my request in a timely manner and was always available for a face to face meeting. More
Ben has been the reason I have found Honolulu Ford to be one of the best Ford Dealerships in Hawaii ! He has constantly been friendly, honest and has worked 100% to get me the trucks and cars we have req one of the best Ford Dealerships in Hawaii ! He has constantly been friendly, honest and has worked 100% to get me the trucks and cars we have required for our business and personal use. I have been buying trucks and cars from Ben for over 25 years and look forward in working with Ben in the future. Thanks Ben: Dennis Oliver, Puni Nani Pools, Inc. More