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Honolulu Ford

Honolulu, HI

4.1
1,258 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above! Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase. When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program. In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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1370 N King St

Honolulu, HI

96817

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Showing 1,258 reviews

September 24, 2026

They were able to work with me on getting into a brand new truck for the best price More

by Christopher.L.Moore1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art Tsukamoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Miguel Mendias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coedy Kaneshiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Magofna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Rego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Botelho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Tsukamoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Montalbo Leopoldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Honolulu Ford responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2026

I was helped by Cage Higuchi. He was very helpful and nice. He showed me the two cars I was interested in. I ended up picking a 2020 Ford Fusion. The dashboard had some writing on More

by tango1137
Recommend Dealer
Yes
Employees Worked With
Cage Higuchi 5 Stars ⭐️⭐️⭐️⭐️⭐️
Sep 10, 2026 -

Honolulu Ford responded

We love hearing from our happy customers! It's fantastic to hear that Cage and our service team went the extra mile to make your experience top-notch. Congratulations on your 2020 Ford Fusion, and we hope to welcome you back to Honolulu Ford down the road!

September 05, 2026

Corey, my service advisor was great. He was courteous and patient with all my concerns and questions. He kept me informed of my repairs to my Ford Excape. More

by knfgulick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Sep 06, 2026 -

Honolulu Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 20, 2026

Was sold in a condition that was not acceptable. And the person who sold the car did not bother to make sure that everything was OK with it. The gas tank was missing and he didn’t say a word about i More

by Scotth0522
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anderson
Aug 21, 2026 -

Honolulu Ford responded

Hello, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please reach out to us at 808-687-7987 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. Kelly Rivera 808-687-7987

Aug 26, 2026 -

Scotth0522 responded

There’s really nothing to respond to. This was terrible salesmanship and the assistant manager was a complete idiot. He said oh you don’t need to buy any warranty or anything like that. Didn’t explain it nothing just said I don’t need it. He shouldn’t be making decision on my behalf he’s a real punk.

August 16, 2026

Terrible dealer service from the sales staff and sales manager. Never answer calls avoid giving me proper answers giving me the runaround. I will never visit this dealership again nor will I recommend thi More

by Max
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victor Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Botelho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryson- avoiding my phone calls
Aug 18, 2026 -

Honolulu Ford responded

Max, I'm really sorry to hear about your negative experience with us. It's disappointing to know that we fell short in providing the level of service and communication that we strive for with every customer. I want to assure you that we take feedback like this seriously and would appreciate the opportunity to learn more about what happened so that we can address any issues properly. If you're open to it, please feel free to give me a call at any time and I'd be happy to discuss this further with you. Thanks for sharing your thoughts - we appreciate it. Joseph Dillon - General Sales Manager - 908 278 4888

August 16, 2026

Customer service is excellent with timely and responsive communication on transaction and providing supportive services. More

by g.kajiwara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Miguel Mendias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

Honolulu Ford responded

We’re so happy you’re pleased with our service and communication! Thank you from all of us at Honolulu Ford!

August 11, 2026

Always receive great service, exceeding my expectations. My favorite advisor is: Shanisha☺️- I have been to all the Ford dealerships on island, by far best service is here. Five stars More

by Mychefnicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanisha Tandia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

Honolulu Ford responded

Thanks for the five stars and shout-out to Shanisha! We are so grateful for your business and look forward to seeing you again at Honolulu Ford!

August 10, 2026

Although I generally find shopping for cars a stressful experience, I was pleasantly surprised with Honolulu Ford. Seth McKinney and team were very helpful and professional. They made the process as easy More

by pnavaran
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Seth McKinney
Aug 11, 2026 -

Honolulu Ford responded

Thank you for your five-star review of Honolulu Ford! We're encouraged to hear Seth McKinney and the team were helpful and professional, making what can often be a stressful car-buying experience as easy as possible while following through on their commitments. Congratulations on your vehicle, and we look forward to welcoming you back in the future!

August 09, 2026

This is the second time I’ve gotten a service done that wasn’t fully complete!! I paid for their package the works and it include oil change ,tire rotation, inspection and fluid top off. I drive away and m More

by amontoya1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shanisha Tandia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Honolulu Ford responded

Hello, Thank you for bringing this to our attention. We understand your concern, especially after seeing a low fluid warning following your visit. Our goal is to provide thorough and accurate service on every vehicle, and I would greatly appreciate the opportunity to discuss this further. At your convenience, please reach out to me using the contact information below. Josh McGurn - Service Manager - 307-261-3722

August 01, 2026

Anderson Ramirez was awesome at helping me find the vehicle I truly wanted. Thank you so much. I love my new vehicle! More

by stacyhendrix23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anderson Ramirez
Aug 03, 2026 -

Honolulu Ford responded

Congrats on your new ride, Stacy! We're happy Anderson could help you find it. Thank you for choosing Honolulu Ford! Reach out if you ever need anything in the future.

Aug 06, 2026 -

Honolulu Ford responded

Hi, thank you for choosing our dealership and for your kind words about Anderson! We're thrilled to hear that he helped you find your perfect vehicle. Enjoy your new ride!

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