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Honolulu Ford

Honolulu, HI

4.2
1,240 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above! Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase. When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program. In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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1370 N King St

Honolulu, HI

96817

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Showing 1,240 reviews

June 01, 2026

Super awesome crew here. Good vibes and they took the time to answer all my questions and exceed my expectations More

by hallensjeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hallens
Jun 01, 2026 -

Honolulu Ford responded

We're thrilled to hear that our team exceeded expectations! Your feedback means the world to us, and we're here when you need us next. Thank you for choosing Honolulu Ford!

May 23, 2026

Before i get tje Bronco from tje dealer i notice a lot of dents. I told them im not gonna get the car until they will fix it. And, give me back my key. Butbthey don't wan them ti bring back my key they prom More

by Adum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Seth supervisor too
May 24, 2026 -

Honolulu Ford responded

Adum, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to Kelly Rivera at 808-687-7987 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

May 19, 2026

Always try to get an appointment at the time and date requested. Shanisha has always provided accurate estimates on the finished time for the repair and notified me the progress. More

by dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanisha Tandia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Honolulu Ford responded

Dennis, thank you for choosing Honolulu Ford and for sharing your experience with Shanisha. We look forward to serving you again!

May 22, 2026 -

Honolulu Ford responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 10, 2026

We recently purchased a used 2017 Toyota Tundra from Honolulu Ford and unfortunately had a very DISAPPOINTING experience. We paid above Kelley Blue Book value believing we were purchasing a vehicle t More

by leahlani2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stuart Alsup
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Miguel Mendias
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryson Bankston, Theresa Karas
May 12, 2026 -

Honolulu Ford responded

Thank you for sharing your experience regarding the condition of the vehicle and the concerns discovered after purchase. We understand your frustration with the situation and the follow-up afterward. We’d like to review the details of your purchase and the concerns you raised regarding the vehicle condition further. Please feel free to reach out directly. Joseph Dillon - General Sales Manager - 908 278 4888

May 06, 2026

Ford took good care of my truck The only issue I had was my extended warranty with Wynn’s Premier , that warranty was terrible to work with More

by lorrainespayde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Botelho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ibarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Honolulu Ford responded

Thank you for sharing your experience with us! We are happy to hear our team was so helpful, but we apologize for any trouble with the warranty. We will be sure to share this information with the team. Please reach out if we can be of assistance in the future. Take care, Honolulu Ford.

May 03, 2026

Seth is Da Man ! ! Completely satisfied with his thorough work from beginning to end. Knew exactly what I needed and made it happen 🤙🏾 More

by pnihipaliii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Mc Kinney
May 05, 2026 -

Honolulu Ford responded

We love hearing this! It's fantastic to know Seth made your experience seamless from start to finish. We'll pass along your kind words to him. Thank you for choosing Honolulu Ford!

May 01, 2026

Overall the experience was good. They made everything easy. I knew what I wanted so the whole thing went quick and easy. More

by Maluhia62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pedersen
May 04, 2026 -

Honolulu Ford responded

We love to hear you had a fast and easy visit! Thank you for choosing Honolulu Ford and for sharing your feedback. Drive safely!

May 18, 2026 -

Honolulu Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 27, 2026

Dealership was very busy on the day we went, our salesman Dallas was hosting a car show, however, he was able to work with us and get us a vehicle we wanted. More

by Jk2026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Montalbo Leopoldo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tahir Ali
Apr 28, 2026 -

Honolulu Ford responded

We appreciate you taking the time to share your experience. It is great to hear Dallas was able to balance a busy day and still help you find the vehicle you were looking for at Honolulu Ford. Thank you for your feedback, and we hope to see you again in the future.

April 27, 2026

Excellent service, pricing and delivery from Honolulu Ford. I will always recommend and go here for my American Made vehicles. Thank You Art and Tyson for the excellent service, follow through, communica More

by Michelle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Art Tsukamoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Tsukamoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Honolulu Ford responded

Hi Michelle, we're delighted to hear about your positive experience with Art and Tyson at Honolulu Ford. Thank you for your recommendation and for choosing us for your American-made vehicles! Safe travels!

April 20, 2026

Service writer (Shanisha) is very helpful in the repair process, from beginning to completion. Mahalo! More

by barney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanisha Tandia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Honolulu Ford responded

Barney, thank you for sharing your feedback about Shanisha and the team! We hope to welcome you back to Honolulu Ford Service Center soon. Take care!

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