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Honolulu Ford

Honolulu, HI

Overview
Reviews
Vehicles
4.3
1,147 Reviews
Call Dealership (808) 824-3981
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1370 N King St

Honolulu, HI

96817

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Showing 1,147 reviews

June 03, 2023

Service has been great and Theresa Pappered my Service Advisor is the main reason I continue to come back! She is OUTSTANDING! More

by oakraiderm
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Paperd
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Helpful
April 24, 2023

service for my 2008 Fusion, There is really nothing much more to say... All Good. More

by RONLEAHI
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fey , excellent., Lauranne Tugade
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Apr 27, 2023 -

Honolulu Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, John Le- Service Manager

Helpful
April 21, 2023

Service advisor awesome customer service. Thank you Shanisha for the great communication and all the updates on vehicle. More

by LYNEEFIGS
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanisha
Report | Print
Apr 26, 2023 -

Honolulu Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Angela Deocampo- General Manager

Helpful
March 31, 2023

the agent helps me a lot he is good and nice talking with Isaac at honolulu ford More

by randolf.judel
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Magofna
Report | Print
Apr 04, 2023 -

Honolulu Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Angela Deocampo- General Manager

Helpful
March 31, 2023

Great service, the best car buying experience I’ve ever had. I would definitely recommend you go to Honolulu Ford. More

by Starkey
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Miguel Mendias, Angela Wong
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Apr 04, 2023 -

Honolulu Ford responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Honolulu Ford. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Angela Deocampo- General Manager

Helpful
March 18, 2023

Ford made me return a number of times to sign paperwork that was just sent to my phone for an e-sign. They also told me I needed documents last minute while I was on my way to the dealership when in fact t More

by LMMATTONE
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None of the above
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Mar 21, 2023 -

Honolulu Ford responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, Angela Deocampo- General Manager

Helpful
March 15, 2023

The experience was awesome. My family and I got the best deal possible. Thanks honolulu Ford! More

by Carloslopez96762
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Magofna
Report | Print
Mar 15, 2023 -

Carloslopez96762 responded

Thank you

Helpful
March 10, 2023

Randy and Isabella are a team fit for each other to help customers out! Randy saw to it that we got a car that fits our everyday needs. Isabella answered all our questions and also lowered our car payment a More

by nioiamanu
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy, Isabella
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Mar 15, 2023 -

Honolulu Ford responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Randy and Isabella's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Angela Deocampo- General Manager

Helpful
February 17, 2023

Good sales and service from the get go Sept 2019. Sales Cody K. / Service Theresa Paperd / Fey Nelson / Malia Devers. Finance Sing Li. In Sept 2019, a bad recall happened where none of my rear lig More

by wcyto
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finance Sing Li / Service Fey Nelson / Malia Devers: all three get five stars, Theresa Paperd, Stuart Alsup, Angel Miguel Mendias, Coedy Kaneshiro, Isaac Magofna
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Feb 23, 2023 -

Honolulu Ford responded

Thank you so much for taking the time to share your kind words about your experience at Honolulu Ford! I love our happy customers and I am honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Angela Deocampo- General Manager

Helpful
February 10, 2023

The service is smooth and straightforward. My advisor Malia was helpful. I would recommend Honolulu Ford More

by Nisha75
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malia Devers
Report | Print
Feb 14, 2023 -

Honolulu Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Le- Service Manager

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