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Honolulu Ford
Honolulu, HI
1,255 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,255 reviews
August 20, 2026
Was sold in a condition that was not acceptable. And the person who sold the car did not bother to make sure that everything was OK with it. The gas tank was missing and he didn’t say a word about i And the person who sold the car did not bother to make sure that everything was OK with it. The gas tank was missing and he didn’t say a word about it. And the assistant manager was a jerk to deal with and didn’t even offer me the protection package for the automobile. He just said oh you don’t need it. He doesn’t need to make decision decisions like that. Those are mine to make. More
by Scotth0522
Employees Worked With
Anderson
August 16, 2026
Terrible dealer service from the sales staff and sales manager. Never answer calls avoid giving me proper answers giving me the runaround. I will never visit this dealership again nor will I recommend thi manager. Never answer calls avoid giving me proper answers giving me the runaround. I will never visit this dealership again nor will I recommend this dealership to friends and family and also I will give a poor yelp rating. More
by Max
August 16, 2026
Customer service is excellent with timely and responsive communication on transaction and providing supportive services. communication on transaction and providing supportive services. More
by g.kajiwara
Employees Worked With
August 11, 2026
Always receive great service, exceeding my expectations. My favorite advisor is: Shanisha☺️- I have been to all the Ford dealerships on island, by far best service is here. Five stars My favorite advisor is: Shanisha☺️- I have been to all the Ford dealerships on island, by far best service is here. Five stars More
by Mychefnicole
Employees Worked With
August 10, 2026
Although I generally find shopping for cars a stressful experience, I was pleasantly surprised with Honolulu Ford. Seth McKinney and team were very helpful and professional. They made the process as easy experience, I was pleasantly surprised with Honolulu Ford. Seth McKinney and team were very helpful and professional. They made the process as easy as possible and followed through on their commitments. It helped that I had done my research and knew what I wanted walking in the door. More
by pnavaran
Employees Worked With
Seth McKinney
August 09, 2026
This is the second time I’ve gotten a service done that wasn’t fully complete!! I paid for their package the works and it include oil change ,tire rotation, inspection and fluid top off. I drive away and m wasn’t fully complete!! I paid for their package the works and it include oil change ,tire rotation, inspection and fluid top off. I drive away and my low blinker fluid alarm comes on my dash! Now I’m worried that they didn’t actually do the full service I paid for! More
by amontoya1415
Employees Worked With
July 28, 2026
Not sure what happened to Honolulu but this last service was horrible they never called back and hade to talk with the manager and he wasn’t even trying to act sorry. No correction , just get me to stop bu was horrible they never called back and hade to talk with the manager and he wasn’t even trying to act sorry. No correction , just get me to stop bugging them about getting my truck fixed Ford should step and babysit this dealership and service center to make sure that’s how they want there company represented . I have 3 Fords the Lighting (80k) Bronco (56k) and Mach E( 75k) and I still got this treatment. More
by lukecoelho81
July 06, 2026
No hidden cost everything was straight forward. What you see is what you pay , not like the other dealership where they add on other service thing that you don’t ask for which amounted to be $4,0 What you see is what you pay , not like the other dealership where they add on other service thing that you don’t ask for which amounted to be $4,000 extra. More
by cshoji
