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Honolulu Ford

Honolulu, HI

Overview
Reviews
Vehicles
4.1
1,178 Reviews
Call Dealership (808) 824-3981
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1370 N King St

Honolulu, HI

96817

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Showing 1,178 reviews

September 23, 2023

Trustworthy, delivered on verbal promises, I would recommend them. My purchase exceeded my expectations. Stoked!! More

by Winner 1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My Guy
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Sep 27, 2023 -

Honolulu Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Angela Deocampo- General Manager

Helpful
August 28, 2023

I love my new EcoSport SE I still learning all the bells and whistle on this car doing trips to notice all the bells and sound on this car and working with my phone. More

by MGREEN20~
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher J Lumauag
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Aug 31, 2023 -

Honolulu Ford responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Angela Deocampo- General Manager

Helpful
August 04, 2023

Lack of communication and attention to meet consumer requests. Staff Focus on purchasing vehicle first More

by mrk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sing- using force tactics for additional purchases , Angel Miguel Mendias
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Aug 08, 2023 -

Honolulu Ford responded

Thank you for providing this feedback about your experience at Honolulu Ford. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, John Le- Service Manager

Helpful
August 02, 2023

Great service from Randy and Collette K. I would buy another car from Honolulu Ford. More

by Reggie.kamei
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Botelho and Collette Kuriki
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Aug 07, 2023 -

Honolulu Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Angela Deocampo- General Manager

Helpful
August 01, 2023

Sales Associate Eric Blazek is very polite and knowledgeable. Was very easy working with him after my original salesperson left the company. Would definitely recommend him to others. More

by KJSTOY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Blazek
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Aug 04, 2023 -

Honolulu Ford responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Angela Deocampo- General Manager

Helpful
July 29, 2023

Sales team management service team very nice and helpful teami went and bought two vehicles in one year More

by augustvanbiene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Le and Victor Lee, Stuart Alsup, Angel Miguel Mendias, Isaac Magofna
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Aug 01, 2023 -

Honolulu Ford responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Angela Deocampo- General Manager

Helpful
July 16, 2023

The staff throughout were very friendly, knowledgeable and business like. They showed patience in answering my many guestions. More

by moedi808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Suguitan, Coedy Kaneshiro
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Jul 19, 2023 -

Honolulu Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Angela Deocampo- General Manager

Helpful
June 23, 2023

If I could give 100 stars I would. Shanisha is a great service advisor. Her customer service is always outstanding. Thank you Shanisha for always taking care of my truck. More

by Nisha
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shanisha
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Jun 28, 2023 -

Honolulu Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, John Le- Service Manager

Helpful
June 22, 2023

Friendly and professional Tech Advisor (Malia) the service time was point on, met all expectations. More

by Kanoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malia
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Jun 27, 2023 -

Honolulu Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, John Le- Service Manager

Helpful
June 17, 2023

Our experience at Honolulu Ford with salesman Randy was awesome and no pressure. We will go back and tell our friends and family of the great service we received More

by randyvahue2023bronco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy at Honolulu Ford on North King Street
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Jun 22, 2023 -

Honolulu Ford responded

Thank you for your great review! We're glad to have Randy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Angela Deocampo- General Manager

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