Honolulu Ford

Ben Cabalo is still the 'GOAT Ford' salesman in the USA! On Wednesday February 13, I took delivery of a 2019 F150 Limited I had special ordered. Guess who was the salesperson? Ben the GOAT Cabalo! The doc On Wednesday February 13, I took delivery of a 2019 F150 Limited I had special ordered. Guess who was the salesperson? Ben the GOAT Cabalo! The documents were prepared by Miles Suguitan (Finance Manager) and it went very fast, great job Miles! Once again, and I am not surprised, Ben Cabalo was prepared: the truck was very clean with a full tank of gas. The delivery process was smooth. The truck is awesome and powerful! May I say that Honolulu Ford should be proud to have a team represented by Ben Cabalo, Celes Alcantara (fleet salesperson), Miles Suguitan, Kyle Piercy (service writer), Bill Perkins (mechanic), and Gary Gibo (Ford superstar mechanic.) May they stay at HonFord as long as possible. The reception desks ladies are also very friendly and professional. More

2016 mustang My only complaint was one tire came with a hole in it. Other than that the car is great. Staff was friendly. Overall pretty good experience. My only complaint was one tire came with a hole in it. Other than that the car is great. Staff was friendly. Overall pretty good experience. More

2017 Rousch Mustang Warrior Scout Went in for third repair on right rear axle. Burnt axle bearings, damaged calipers,and brake disc. Same problems each time. Service crew provid Went in for third repair on right rear axle. Burnt axle bearings, damaged calipers,and brake disc. Same problems each time. Service crew providing great service. Maintenance crew doing their thing. Jaime doing his best to help me with my issues on vehicle. Started lemon law claim for this vehicle.in case this last repair goes wrong. I don’t have faith in the vehicle anymore. I’m concerned that problem will occur again. Not sure how Ford and Rousch will replace vehicle if lemon law is applied to this vehicle. There are only 20 models made each year. I have #20 of 20. Also this model is only offered to active duty military that are deployed overseas. You can’t just go and purchase this vehicle from US. If this vehicle is lemon lawed, I hope FORD will work with ROUSCH to build me a special vehicle for replacement. Other than mechanical issues, I like the car and Honolulu Ford staff have went out of their way to help me. More

Isaac Magofna was our salesman Isaac walked us threw the vehicles, I knew what I wanted but needed a more detailed info on each vehicle, which he was informed and showed us each mod Isaac walked us threw the vehicles, I knew what I wanted but needed a more detailed info on each vehicle, which he was informed and showed us each model. I would recommend him to others and when I ready to buy another vehicle I will only work with him for a sale. Great guy I give him five stars. More

Worse ever No call backs. Took to long to get the glass replace. Sent the truck back three times for the same problem.Service rep said it would take 6 weeks for No call backs. Took to long to get the glass replace. Sent the truck back three times for the same problem.Service rep said it would take 6 weeks for the windshield to come in and 12 weeks later we called and he said it just came in. More

easy, no hassle, great experience thank you all It was an easy experience. Dropped my vehicle off early morning & my sales man called me ready to pick up. Thank you again Honolulu Ford It was an easy experience. Dropped my vehicle off early morning & my sales man called me ready to pick up. Thank you again Honolulu Ford More

Great staff and lots of knowledgeable people. The salesmen were very good about not pressuring me into a sale. When I wanted to look at different types of vehicles on the lot they were very helpfu The salesmen were very good about not pressuring me into a sale. When I wanted to look at different types of vehicles on the lot they were very helpful and knowledgeable about the different types of financing they offered on different vehicles. I would do business here again. More

Had appointment. Fast good service. Had a appointment so service fixing my electrical problem went by pretty fast for me. They took about 2 hours. Received the car and checked it out an Had a appointment so service fixing my electrical problem went by pretty fast for me. They took about 2 hours. Received the car and checked it out and everything was fixed. More

Clyde rocks He is an intelligent brand ambassador for your dealership service department. Promote him and give him a big raise. Competence is rare in car dealersh He is an intelligent brand ambassador for your dealership service department. Promote him and give him a big raise. Competence is rare in car dealership service departments. Trust me, I live in Kailua and drive to your Honolulu location to avoid Windward Ford. They are clueless and expensive. I sure miss Mike McKenna's competence and customer service. More

Service Made my experience there great with no problems too I will be back too, mahalo for all that you do to take care of customers there Made my experience there great with no problems too I will be back too, mahalo for all that you do to take care of customers there More