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Honolulu Ford
Honolulu, HI
1,199 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
September 03, 2018
Amazing! Hands down the best dealership ever! Dropped my car off and their shuttle service was done and they paid for my uber from town to Ford to pick up my. Hands down the best dealership ever! Dropped my car off and their shuttle service was done and they paid for my uber from town to Ford to pick up my. They treat you AMAZING! Perfect customer service! Stay amazing Honolulu Ford!!! Kyle is the best advisor!! More
by AAMIR221
Verified CustomerEmployees Worked With
Kyle Piercy
September 01, 2018
My ABS brake module went bad. I took it to Hon Ford to have it replaced. Service writer Chad Getz was great. He was very helpful and took cared off me. He got the mechanic to fix i I took it to Hon Ford to have it replaced. Service writer Chad Getz was great. He was very helpful and took cared off me. He got the mechanic to fix it by the end of the day. Great service! More
by KENNETH_KANESHIRO
Employees Worked With
Chad Getz
August 30, 2018
Great My only complaint is that it took them 45 minutes to decide that the shuttle would not be timely and call an uber for me. Otherwise, great. My only complaint is that it took them 45 minutes to decide that the shuttle would not be timely and call an uber for me. Otherwise, great. More
by DAVID112
Employees Worked With
Celes Alcantara, Theresa Paperd
August 30, 2018
Good customer service Had a minor issue with getting saftey and recon paperwork straight and Josh, a sales manager, quickly contacted me and fixed the problem. Miles in fin Had a minor issue with getting saftey and recon paperwork straight and Josh, a sales manager, quickly contacted me and fixed the problem. Miles in finance was also great to work with through the entire process. More
by T.BEAUDET
Employees Worked With
Miles Suguitan
August 30, 2018
On Edge in the 808 I recently took my 2016 Ford Edge in for routine service and a mandatory safety inspection at Honolulu Ford. I met with my Service Advisor Chad who as I recently took my 2016 Ford Edge in for routine service and a mandatory safety inspection at Honolulu Ford. I met with my Service Advisor Chad who assured me that my car is in good hands and to go and help myself to some coffee while I wait in their customer lounge. I have always enjoyed the service and the free coffee every time I bring my car in for maintenance. My Service Advisor Chad is always on top of things and always explains what was done on my car or if there are any recommendations that may need my attention. So far, all is well and I am extremely happy with the service department and it’s personnel. Job done right! Mahalo Honolulu Ford for all that you do for me and all your other customers. Till my next service appointment. Mr George K Wright III More
by mrwrightone808
Employees Worked With
Chad Getz
August 29, 2018
Their accomodating.. the quality of work is good.. The honolulu ford is good. From the manager down to service department. When i do my service their very accomodating. The quality of work is good.. The honolulu ford is good. From the manager down to service department. When i do my service their very accomodating. The quality of work is good.. More
by james_cartagena
Employees Worked With
Other Employees :
Sam Okihara, Edy Chang, Chad Getz, Clayton Aranita
August 28, 2018
This was tthe second service for a continuing problem. So far I cannot comment since it has been less than a week since my service appointment. My problem started soon after I purchased my 2017 Escape whi So far I cannot comment since it has been less than a week since my service appointment. My problem started soon after I purchased my 2017 Escape which I had serviced in January of this year. There was no charge for either of my service appointments, however I lost the used of my vehicle for two days in order to have my problem rectified. Hopefully my problem has been resolved this time since it is a pain in the butt to lose use of my auto. More
by TedF
Employees Worked With
Theresa Paperd
August 27, 2018
Multiple purchases i have purchased multiple trucks from Honolulu Ford. Always great to do business with. i will definitely return to Honolulu Ford for future purchase i have purchased multiple trucks from Honolulu Ford. Always great to do business with. i will definitely return to Honolulu Ford for future purchases. Ben is always straight forward and easy to work with. More
by SOLONC
Employees Worked With
Ben Cabalo
August 21, 2018
Poor Service I had my explorer serviced at HF and when I picked it up, there was a huge dent on the side of my car. I have called the dealership 3 times and left I had my explorer serviced at HF and when I picked it up, there was a huge dent on the side of my car. I have called the dealership 3 times and left messages and haven't received any word. I had a similar incident where twice I took my car in (as I am a loyal 15 year customer) and got it back with oil marks, scuff marks, oil stains and deep scratches on my vehicle. Wanna know the worse thing? Not once did anyone try to reach out and fix the costly mistake that they had done. Low class More
by Ford1144
Employees Worked With
Sam Bersamin, Charlo Cabahit
August 20, 2018
Smiles When I arrive I am greeted with a smile, everytime. The shuttle drivers get me to work on time, and then pick me up pau hana. When I arrive I am greeted with a smile, everytime. The shuttle drivers get me to work on time, and then pick me up pau hana. More
by SouthshoreShorty
Employees Worked With
The shuttle drivers., Chad Getz
