Honolulu Ford

In Need of a Fix on Saturday!!?? I am a very busy Honolulu retail Florist and this is a very busy time of year. So when the Oil pressure indicator light comes on preparing for our fir I am a very busy Honolulu retail Florist and this is a very busy time of year. So when the Oil pressure indicator light comes on preparing for our first delivery run of the day you know that spells bad news! After checking oil level, my only option was call Hon Ford to get it checked out. I texted my advisor, Kyle, and his response was immediate and positive. Took the vehicle in, received a timely diagnostic from Kyle with the parts available, so repair was completed by 1:00 PM. I was a still able to meet afternoon delivery deadlines. Thanks, Kyle for expediting that repair! More

BenCabalo: Greatest Ford Salesman Of All Time! The GOAT! Ben Cabalo just sold me a 2017 Ford Taurus SHO. It is probably the 20th Ford vehicle he has sold me since 1993, and all of them from HonFord. He dre Ben Cabalo just sold me a 2017 Ford Taurus SHO. It is probably the 20th Ford vehicle he has sold me since 1993, and all of them from HonFord. He dresses for success, he makes people feel at ease, he smiles a lot, he knows his Ford product, and most of all he stuck with HonFord for over 40years. The deal I got on the Taurus SHO is the best ever. I leased the car for 2 years and I am completely satisfied with the deal: mahalo HonFord and Ben Cabalo for the deal! Not only I love Ford vehicles, but Ben has always made my purchasing experiences at HonFord very relaxing. What else can you ask for when you buy a car? Have you driven a Ford.........lately? Make sure you you purchase one from Ben Cabalo and then .......Drive one! Ben should be inducted in the Ford Sales Hall of Fame! More

Honolulu Ford's Best Salesman Ben has been my salesman that I have dealt with for over 20 years. I have purchased a total of 4 vehicles from him over the years. He has always been Ben has been my salesman that I have dealt with for over 20 years. I have purchased a total of 4 vehicles from him over the years. He has always been very knowledgeable, efficient, and courteous. I have always referred him to all my friends, family and customers when they are looking for cars. Everyone has nothing but praise for him. Wouldn't think of buying from anyone else! More

Tiffany Service Tech Came into the dealership for upgrades and it wasn’t easy upgrades and between Tiffany and Auto Tech team they did a wonderful job getting my car in an Came into the dealership for upgrades and it wasn’t easy upgrades and between Tiffany and Auto Tech team they did a wonderful job getting my car in and out in a timely manner. They even picked me up at my home. More

Excellent service I highly recommend Honolulu Ford ! Manager Lisa Joslin , sales Jason Garcia and finance manager Miles Suguitan are super nice and helpful. I will shop I highly recommend Honolulu Ford ! Manager Lisa Joslin , sales Jason Garcia and finance manager Miles Suguitan are super nice and helpful. I will shop here again. 👍👍👍👍 More

Great buting experience We were looking for a f150 with a lower gear ratio for towing. There were not any on the lot. Rhett suggested we build one & order it. It took a lo We were looking for a f150 with a lower gear ratio for towing. There were not any on the lot. Rhett suggested we build one & order it. It took a lot longer than expected but, we are very happy with our new truck. He also spent some extra time wirh us to explain some of the features & connect our phones to the blue tooth. We will definitely refer our friends and family. We didn't have to haggle over the price. Thanks More

Chad and Service Chad was extremely helpful in having my tire problem solved, and the service department very efficient in fixing it. It was taken care of in a very ti Chad was extremely helpful in having my tire problem solved, and the service department very efficient in fixing it. It was taken care of in a very timely way! Thanks to all for your efficiency! More

Edy Chang She pretty much explained to me what I needed to know about trading my car in the right way... Helpful and friendly... sure gonna go back looking for She pretty much explained to me what I needed to know about trading my car in the right way... Helpful and friendly... sure gonna go back looking for her anytime soon... MAHALO and ALOHA Honolulu Fords own Edy Chang More

Very Friendly! Theresa went above and beyond to get my Ranger's recall taken care of. The staff was friendly and professional. The only negative comment I have is th Theresa went above and beyond to get my Ranger's recall taken care of. The staff was friendly and professional. The only negative comment I have is that the service dept. doesn't offer a courtesy car wash. More

Disappointed service experience, again This is the 2nd time I have brought my car in for a warranty repair, paid the deductible for the repair, was told the repair was complete, drove home This is the 2nd time I have brought my car in for a warranty repair, paid the deductible for the repair, was told the repair was complete, drove home only to find out the repair was not done. Then, had to go back again to this dealer and get the same repair completed. Once could be excused, but now a second time for a different issue with the same result, very disappointing. When I adked the service consultant what was the problem this time, she said the technician forgot to do something. When I was called to pick up the car the 2nd time and asked if it was fixed this time,I was told the tech said it was. Never was I apologized to for not fixing it the 1st time, having to take another day off from work, the inconviene of haveing to bring it in 2 days in a row, or the lack in confidence i now have in this dealer. If it was not for the understanding and customer orrientated shuttle driver talking me through this episode, i would probably be refusing to do business with this dealership again. As of right now, I am not confident and disappointed with this experience. More