Honolulu Ford - Service Center

Fast set Charlo was amazing. He managed to complete the Service in half the time he estimated. He is the man. He was thorough at the beginning and very friendl Charlo was amazing. He managed to complete the Service in half the time he estimated. He is the man. He was thorough at the beginning and very friendly. I couldn’t ask for more More

Good Service My point of contact was this guy named Tim. Tim was not only courteous and friendly, but knowledgeable about about my car. He was straight forward a My point of contact was this guy named Tim. Tim was not only courteous and friendly, but knowledgeable about about my car. He was straight forward and answered all of my questions to my satisfaction. More

Never Say No. When ever I call Chad Getz for service or what ever we need he's always there for us.they were times when he was off or on vacation he would still ans When ever I call Chad Getz for service or what ever we need he's always there for us.they were times when he was off or on vacation he would still answer his phone and still help with our needs.Also your waiting room has snacks and drinks most important great WiFi. customer service in and out of your center there's a very friendly environment. More

Excellent service Chad was amazing! Dropped my car off for an oil change and my car was ready in no time and he was very professional and friendly. Chad was amazing! Dropped my car off for an oil change and my car was ready in no time and he was very professional and friendly. More

my experience was a delight! Everybody was very courteous! Everyone was on time and they were very professional. From the time I arrived to the time I left and returned, I was taken care of! Wonderful place t Everyone was on time and they were very professional. From the time I arrived to the time I left and returned, I was taken care of! Wonderful place to do business with when everyone is so professional dealing with. I highly recommend this place. More

Excellent The Best svc I ever had , ownning my first Ford. My svc Manger Chad Getz very professional and took he’s time answering any questions I had to ask. The Best svc I ever had , ownning my first Ford. My svc Manger Chad Getz very professional and took he’s time answering any questions I had to ask. More

Professional I showed up for my appointment on time, the dealership was ready, discussed my needs and options and were able to provide service while I waited. I showed up for my appointment on time, the dealership was ready, discussed my needs and options and were able to provide service while I waited. More

My ABS brake module went bad. I took it to Hon Ford to have it replaced. Service writer Chad Getz was great. He was very helpful and took cared off me. He got the mechanic to fix i I took it to Hon Ford to have it replaced. Service writer Chad Getz was great. He was very helpful and took cared off me. He got the mechanic to fix it by the end of the day. Great service! More

Great My only complaint is that it took them 45 minutes to decide that the shuttle would not be timely and call an uber for me. Otherwise, great. My only complaint is that it took them 45 minutes to decide that the shuttle would not be timely and call an uber for me. Otherwise, great. More

On Edge in the 808 I recently took my 2016 Ford Edge in for routine service and a mandatory safety inspection at Honolulu Ford. I met with my Service Advisor Chad who as I recently took my 2016 Ford Edge in for routine service and a mandatory safety inspection at Honolulu Ford. I met with my Service Advisor Chad who assured me that my car is in good hands and to go and help myself to some coffee while I wait in their customer lounge. I have always enjoyed the service and the free coffee every time I bring my car in for maintenance. My Service Advisor Chad is always on top of things and always explains what was done on my car or if there are any recommendations that may need my attention. So far, all is well and I am extremely happy with the service department and it’s personnel. Job done right! Mahalo Honolulu Ford for all that you do for me and all your other customers. Till my next service appointment. Mr George K Wright III More