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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.0
1,513 Reviews
Welcome to Honolulu GMC Cadillac. We are a premier Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Cadillac, GMC vehicles and the newest selection Cadillac, GMC available. At Honolulu GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,513 reviews

May 25, 2026

No hassle, friendly, fast and straight to the point. Nick has been very quick and responsive to my questions and requests. Since I had a great experience last week, I bought another car today, 3 days af More

by TRIUMPH0675
Recommend Dealer
Yes
Employees Worked With
Nick
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May 25, 2026 -

Honolulu GMC Cadillac responded

We are thrilled that our friendly and efficient process helped you find and drive home your Tesla Model X twice in just days. It’s wonderful to know the team answered all your questions quickly and showed you additional options to ensure you felt confident. Thank you for recommending us and we look forward to welcoming your friends and family for their next vehicle purchase. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 22, 2026

Very professional, quick and reliable. Would recommend again. Although car had cosmetic damage, the team at GMC Honolulu was willing to work with me on fixing it. More

by KAWENA.BAUTISTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RYAN GAMBOA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Honolulu GMC Cadillac responded

Thank you for recommending our team after your experience with your Audi Q4 e-tron. We’re glad Ryan and our team addressed the cosmetic repair promptly and reliably. We look forward to helping you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 20, 2026

Both Jennifer and Marina were both very helpful and courteous! I would recommend the service dept to others! More

by JOSEPHLIMASA
Recommend Dealer
Yes
Employees Worked With
Jennifer
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May 20, 2026 -

Honolulu GMC Cadillac responded

We’re glad our service department was helpful and courteous. Thanks for recommending us and entrusting your Pontiac to our care. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 17, 2026

Awesome Great process and character along with transparency and handled the situation very professionally Amazing More

by CRYSTALRANCHEZ
Recommend Dealer
Yes
Employees Worked With
Kalai and koolina and Ben
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May 18, 2026 -

Honolulu GMC Cadillac responded

Thank you for highlighting our transparent approach and professional process during your GMC Yukon purchase. We’re glad our team’s integrity and clear communication met your expectations. Congratulations on your new Yukon and we look forward to serving you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 12, 2026

Bituel kept me informed on the status of my truck. He called to let me know that 1 tire was not repairable. Very polite and called when the truck was completed More

by SILLSM001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bituel
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May 12, 2026 -

Honolulu GMC Cadillac responded

It’s great to hear our team kept you informed about one tire that couldn’t be repaired and that you found the communication polite and timely. We’re glad the final call let you know when your truck was ready. We appreciate your trust in us to service your Ford. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 10, 2026

Horrible service, car sits for weeks before getting serviced, wait time is hours too, dropping off or picking up takes very long. Nobody ever answers the phone ! Its absolutely ridiculous to have a ser More

by RACHELALEXANDER1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duncan and Jennifer and the manager
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May 13, 2026 -

Honolulu GMC Cadillac responded

Hello, We take concerns about service delays, communication, and customer wait times seriously. What you described regarding extended turnaround times and difficulty reaching our team does not reflect the standard we expect to deliver. I would like the opportunity to review your experience in detail and address these concerns directly. Please contact me at jeremycervantes@lithia.com so we can discuss further. Thank you, Jeremy Cervantes Service Manager

May 08, 2026

Very informative and answered all my questions and concerns. Also help with a courtesy gas top off. More

by KELVIN.T.SMITH.KS
Recommend Dealer
Yes
Employees Worked With
Ross Conquest
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May 08, 2026 -

Honolulu GMC Cadillac responded

It’s great to hear the gas top-off and detailed answers met your expectations. Thank you for the 5-star rating for your GMC. We look forward to assisting you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 08, 2026

It was wonderful. Please see the other two reviews I posted. It was a great experience. More

by DBMYRIE
Recommend Dealer
Yes
Employees Worked With
CJ Lambata
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May 08, 2026 -

Honolulu GMC Cadillac responded

Thank you for the 5-star review of your GMC Canyon service. It’s rewarding to know our team provided such a smooth experience across your visits. We look forward to assisting you again when your Canyon needs service. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 03, 2026

Efficient Very accommodating with helpful service and free Starbucks coffee. Very good and efficient service department More

by MCPRAY65
Recommend Dealer
Yes
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May 05, 2026 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu GMC Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 02, 2026

Cadillac's professional one to one service member experience is outstanding and ranks top 3 in the State of Hawaii More

by MATT@UNIVERSALMATRIXHI.COM
Recommend Dealer
Yes
Employees Worked With
Jennifer was outstanding, professional and great customer service
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May 02, 2026 -

Honolulu GMC Cadillac responded

It’s wonderful to hear that our one-to-one service for your Cadillac OPTIQ made such a strong impression. Thank you for placing us among the top service experiences in Hawaii. We look forward to keeping your OPTIQ in peak condition. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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