Honolulu GMC Cadillac
Honolulu, HI
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The dealership is very efficient and has excellent customer service! Will always choose to come to them and Jenn is an amazing Service Advisor! customer service! Will always choose to come to them and Jenn is an amazing Service Advisor! More
Hard to get an appointment that worked with my schedule. Had to wait weeks to get in. But, the actual oil change and tire rotation was fast and the reception lady was very nice. Had to wait weeks to get in. But, the actual oil change and tire rotation was fast and the reception lady was very nice. More
Signed the papers for a used car, was told after I couldn’t take it because it needed an inspection. 2 weeks later it was ready, only to break down in less than 48 hours. But car was sold as is so no couldn’t take it because it needed an inspection. 2 weeks later it was ready, only to break down in less than 48 hours. But car was sold as is so no help from dealer sadly. But dealing with sales staff was strange, days after having the vehicle I was contacted and asked to send my financial documents to their private emails ( something something @ gmail/yahoo) not professional ie jhon@cadillac..com. anyways first payment due soon on a car that don’t run, gonna have to go back there to see where to send payments More
Marina is very attentive and personable. Unfortunately, the repair could not be resolved. I disappointed the cause of the sound couldn't not be resolved. Unfortunately, the repair could not be resolved. I disappointed the cause of the sound couldn't not be resolved. More
No hassle, friendly, fast and straight to the point. Nick has been very quick and responsive to my questions and requests. Since I had a great experience last week, I bought another car today, 3 days af Nick has been very quick and responsive to my questions and requests. Since I had a great experience last week, I bought another car today, 3 days after the first one. Alex was also super helpful and friendly during the purchasing process. He explained everything and made sure I had zero concerns. Both times, from pulling up to in and out the door in 52 minutes max. I kept count. I found the cars I wanted online and Nick still showed me several options just incase so I very happy with my experience. I've purchased over 50 cars in my life and I can say my time at this dealer was in the top 5 for sure. I would absolutely recommend to my friends and family to use these two gentlemen for their next big vehicle purchase. Thanks again for a great experience!!! I will be back. More
Very professional, quick and reliable. Would recommend again. Although car had cosmetic damage, the team at GMC Honolulu was willing to work with me on fixing it. Would recommend again. Although car had cosmetic damage, the team at GMC Honolulu was willing to work with me on fixing it. More




















