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Honolulu GMC Cadillac

Honolulu, HI

4.0
1,490 Reviews
Welcome to Honolulu GMC Cadillac. We are a premier Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Cadillac, GMC vehicles and the newest selection Cadillac, GMC available. At Honolulu GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,490 reviews

April 10, 2026

Very great, he needs a bonus. Because he made us feel at home and welcomed. Best service i ever had at a dealership hands down! More

by SHAWN_QUIAMBAO
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
Apr 11, 2026 -

Honolulu GMC Cadillac responded

Thank you for the five-star rating and sharing your experience with our GMC service. We’re glad our team made you feel at home and welcomed. We look forward to the chance to assist you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 09, 2026

Terrible! No phone answering, no updates, no communication and they kept my vehicle for over two days and fixed nothing! More

by SARGENTR002
Recommend Dealer
No
Employees Worked With
I worked several people as no one ever answers the phone or calls you back in the service department!
Apr 13, 2026 -

Honolulu GMC Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly to let us know the best way to contact you and we will reach out. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Apr 13, 2026 -

Honolulu GMC Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly to let us know the best way to contact you and we will reach out. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 06, 2026

GMC Service Team trying their best to serve their customers, despite all the challenges they face, in order to repair their vehicles in a timely matter. Having to be able to attain the prioritized n More

by RDG8480
Recommend Dealer
Yes
Employees Worked With
Joseph, Duncan, Jeremy
Apr 07, 2026 -

Honolulu GMC Cadillac responded

Thank you for acknowledging our efforts here at Honolulu GMC Cadillac. We understand the unique challenges of our location and are dedicated to serving you efficiently. Your feedback helps us improve, and we hope to provide an even smoother experience in the future! Safe travels!

April 04, 2026

Very organized. Clearly explained the issue at hand as well as the solution in very short order. More

by TEAL0
Recommend Dealer
Yes
Employees Worked With
Jen
Apr 04, 2026 -

Honolulu GMC Cadillac responded

Thank you for the five-star rating. We’re glad our team managed your Chevrolet service so efficiently and provided a clear explanation of the issue and its resolution. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 04, 2026

Best advisor ever Jennifer has always made sure that everything I need will get done More

by TINABEE53
Recommend Dealer
Yes
Employees Worked With
Jennifer in service
Apr 04, 2026 -

TINABEE53 responded

Thank you

Apr 06, 2026 -

Honolulu GMC Cadillac responded

It's great to hear that Jennifer was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu GMC Cadillac! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 02, 2026

Very good customer service in the service department. I met a young lady in the showroom asked if I'd been helped and offered further assistance if needed. Courtesy driver was very nice and friendly More

by SILKYGOODY1
Recommend Dealer
Yes
Employees Worked With
A gentlemen in the service department don't remember the name. He was very helpful and walked me through the process.
Apr 03, 2026 -

Honolulu GMC Cadillac responded

We’re glad our service team could support your Cadillac Escalade and that our showroom associate was ready to help. It’s also great to know the courtesy driver made your visit more convenient. Thank you for sharing your experience. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 02, 2026

Buying the car was fine, loan was highly predatory. Truck needed some work, and haven't received the truck yet. Try to contact and no response More

by RUSSELL80881
Recommend Dealer
No
Employees Worked With
Nick
Apr 06, 2026 -

Honolulu GMC Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 02, 2026

The work that was done in a timely manner. I have an appointment with Honolulu Cadillac on 4/6/26 More

by KANANIGAGNON78
Recommend Dealer
Yes
Employees Worked With
Duncan
Apr 03, 2026 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share how your service visit with our team here at Honolulu GMC Cadillac went! It's great to know that the work was completed in a timely manner. See you for your next visit soon!

April 02, 2026

He was the most genuine, very helpful, nicest car salesman i have ever met. I would definitely recommend him. He made us feel like we were family and made us comfortable. All around great person. More

by SHAWN_QUIAMBAO
Recommend Dealer
Yes
Employees Worked With
Anthony santiago
Apr 02, 2026 -

Honolulu GMC Cadillac responded

Thank you for highlighting our team’s genuine, helpful approach during your GMC Sierra 1500 service. We’re glad we could make you feel welcomed like family and at ease throughout the process. Your recommendation means a lot to us. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 30, 2026

Unfortunately the whole process of fixing and trying to contact the extended warranty company and other things, took about 6 weeks to complete. Through the process though, Ms Jenn Inman was pleasant to wor More

by TiffaniLawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Inman (service) 5⭐️
Mar 31, 2026 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu GMC Cadillac, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac