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Honolulu GMC Cadillac

Honolulu, HI

4.0
1,520 Reviews

2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,520 reviews

June 04, 2026

Very fast purchase every done in 2 hr Ko'olina was very perfessional and kind.. would purchase another car from her More

by TURBOTRAN1
Recommend Dealer
Yes
Employees Worked With
Ko'olina
Jun 04, 2026 -

Honolulu GMC Cadillac responded

Thank you for sharing your experience! We’re glad the purchase of your used Toyota was completed swiftly and that our team provided professional and kind service. We look forward to helping with your next vehicle purchase. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 31, 2026

Good customer service and really nice people They helped me Leave that day with a brand new car. More

by E_MAUGA_96
Recommend Dealer
Yes
Employees Worked With
Ryan Gamboa
May 31, 2026 -

Honolulu GMC Cadillac responded

Thank you for your 5-star review. We’re delighted our team provided a welcoming experience and helped you drive home in a brand-new GMC. We look forward to assisting you again soon. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 30, 2026

The dealership is very efficient and has excellent customer service! Will always choose to come to them and Jenn is an amazing Service Advisor! More

by JDUNCANH00
Recommend Dealer
Yes
Employees Worked With
Jenn Inman
Jun 01, 2026 -

Honolulu GMC Cadillac responded

We're glad to hear you're satisfied and that Jenn made your experience memorable! Thank you for choosing Honolulu GMC Cadillac. We truly appreciate your business!

May 30, 2026

Hard to get an appointment that worked with my schedule. Had to wait weeks to get in. But, the actual oil change and tire rotation was fast and the reception lady was very nice. More

by KELSEY.ANDERS2017
Recommend Dealer
Yes
Jun 01, 2026 -

Honolulu GMC Cadillac responded

We apologize for the scheduling inconvenience you experienced, but we’re glad our team made your visit enjoyable. Thank you for choosing Honolulu GMC Cadillac and sharing your feedback!

May 28, 2026

My service advisor that day was excellent in providing customer service, I believe her last name was Reyes. More

by BRYANTBAYUDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Her last name is Reyes in service
May 28, 2026 -

Honolulu GMC Cadillac responded

It’s wonderful to receive your five-star rating. We’re glad our service advisor provided exceptional care for your GMC Canyon. We look forward to serving you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 27, 2026

Signed the papers for a used car, was told after I couldn’t take it because it needed an inspection. 2 weeks later it was ready, only to break down in less than 48 hours. But car was sold as is so no More

by ERICL.WEBB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Hamic, Nick Nakama
May 29, 2026 -

Honolulu GMC Cadillac responded

Eric, thank you for taking the time to share your feedback with our team. I’m sorry to hear about the concerns you’ve experienced regarding your vehicle and the confusion surrounding your payment instructions, as this is not the level of clarity or service we aim to provide. I will be reviewing this matter internally to better understand what occurred. In the meantime, I would greatly appreciate the opportunity to speak with you directly so we can address your concerns and work toward a resolution. Please feel free to contact me at your convenience. Thank you again for bringing this to our attention. Christopher Littlefield - Assistant General Manager - christopherlittlefield@lithia.com

May 26, 2026

Marina is very attentive and personable. Unfortunately, the repair could not be resolved. I disappointed the cause of the sound couldn't not be resolved. More

by FFD808
Recommend Dealer
Yes
Employees Worked With
Marina
May 28, 2026 -

Honolulu GMC Cadillac responded

Thank you for sharing your review of Marina's helpful service! We apologize for not fully repairing your car, though. Please feel free to reach out to our service team if you wish to continue troubleshooting. We hope to hear from you soon.

May 25, 2026

No hassle, friendly, fast and straight to the point. Nick has been very quick and responsive to my questions and requests. Since I had a great experience last week, I bought another car today, 3 days af More

by TRIUMPH0675
Recommend Dealer
Yes
Employees Worked With
Nick
May 25, 2026 -

Honolulu GMC Cadillac responded

We are thrilled that our friendly and efficient process helped you find and drive home your Tesla Model X twice in just days. It’s wonderful to know the team answered all your questions quickly and showed you additional options to ensure you felt confident. Thank you for recommending us and we look forward to welcoming your friends and family for their next vehicle purchase. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 22, 2026

Very professional, quick and reliable. Would recommend again. Although car had cosmetic damage, the team at GMC Honolulu was willing to work with me on fixing it. More

by KAWENA.BAUTISTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RYAN GAMBOA
May 22, 2026 -

Honolulu GMC Cadillac responded

Thank you for recommending our team after your experience with your Audi Q4 e-tron. We’re glad Ryan and our team addressed the cosmetic repair promptly and reliably. We look forward to helping you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 20, 2026

Both Jennifer and Marina were both very helpful and courteous! I would recommend the service dept to others! More

by JOSEPHLIMASA
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 20, 2026 -

Honolulu GMC Cadillac responded

We’re glad our service department was helpful and courteous. Thanks for recommending us and entrusting your Pontiac to our care. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac