Honolulu GMC Cadillac

Major NUMEROUS and BIG PROBLEMS with vehicle that were concealed and not disclosed. Sales agent stated they perform a 90 point check of the car to make sure everything is in proper working order. After ha concealed and not disclosed. Sales agent stated they perform a 90 point check of the car to make sure everything is in proper working order. After having the car a couple of days I noticed issues with the brakes and a violent vibration when changing gears. I took the car to an independent repair shop and after they assessed the car they stated that all 4 wheels had virtually metal to metal brake pads. All 4 wheels urgently needed brake rotors, brake pads. All engine mounts were degraded and broken causing the violent vibrations and urgently needed replacing also the struts of the car needed replacing. I was advised not to drive the car until these serious issues were fixed. The car is UNSAFE to drive. I would like to know for the record what the Honolulu GMC and Cadillac 90 point check of the vehicle entails. The estimate to fix issues is $4,581.19! We called Honolulu GMC Cadillac 3 times and also reached out via email regarding these problems. No one has returned my call. Contemplating formal complaints. I will never buy another car from there and would advise others to do likewise. More

Bad experience had to wait three days to get my car delivered drive back and forth multiple time go nothing couldn't get a better deal payments was more then was told had to put more down for the same delivered drive back and forth multiple time go nothing couldn't get a better deal payments was more then was told had to put more down for the same payment More

It was easy, fast, and Duncan was great The dealership did a good job ensuring my car was fixed and ready to go in a timely fasion did a good job ensuring my car was fixed and ready to go in a timely fasion More

Super great. staff are so nice and accomodating Treating customer in a well mannered/professional way Good staff are so nice and accomodating Treating customer in a well mannered/professional way Good More

Very acommodating and nice people Financing part is way faster now and less paperworks, but got everything we need. faster now and less paperworks, but got everything we need. More

Excellent service, friendly and very helpful with finding my dream truck. The Ohana loves the Sierra 1500 truck drives! my dream truck. The Ohana loves the Sierra 1500 truck drives! More

Excellent detailed service Got detailed attention by the tech. Very polite and very professional thank you tech. Very polite and very professional thank you More

THE BEST DEALERSHIP IN TOWN. 10/10. Kind, patient, professional. Mahalo Honolulu GMC Cadillac!! Nick in sales and Alex with financing did an outstanding job. Above and beyond. I 10/10. Kind, patient, professional. Mahalo Honolulu GMC Cadillac!! Nick in sales and Alex with financing did an outstanding job. Above and beyond. I had the best experience with purchasing a vehicle. I will be referring family and friends to this business. More

Awesome! Ko'olina and GMC are rockstars! Thank you! Awesome! Ko'olina and GMC are rockstars! Ko'olina gave me great customer service through the whole transac Ko'olina and GMC are rockstars! Thank you! Awesome! Ko'olina and GMC are rockstars! Ko'olina gave me great customer service through the whole transaction. Ko'olina should get a 200% raise to retain her as a wonderful employee! Thank you! More

Very polite and patient Very polite patient and was able to find what was wrong with my car in a timely manner. to find what was wrong with my car in a timely manner. More