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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.0
1,459 Reviews
Welcome to Honolulu GMC Cadillac. We are a premier Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Cadillac, GMC vehicles and the newest selection Cadillac, GMC available. At Honolulu GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,459 reviews

February 05, 2026

Satisfaction full filled Always answer our questions and he never denied our request and hopefully the car will be fixed!!! More

by ALANABURGESS9
Recommend Dealer
Yes
Employees Worked With
Anthony
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Feb 06, 2026 -

Honolulu GMC Cadillac responded

We appreciate your kind review! We’re proud of our team for ensuring you always felt informed and at ease during your visit and grateful that you expiernce nothing less. Thank you for choosing Honolulu GMC Cadillac! See you next time!

February 05, 2026

Ver friendly service team and very quick with getting the administrative side of the purchase done. Sean is a great salesman and I would recommend him to anyone looking to purchase a new vehicle. More

by JUSTINKUHLMAN
Recommend Dealer
Yes
Employees Worked With
Sean Hamic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Hamic
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Feb 05, 2026 -

Honolulu GMC Cadillac responded

Thank you for highlighting our friendly service team and swift handling of your purchase paperwork. Sean is thrilled to hear your recommendation. Enjoy your new GMC Sierra 1500 and let us know if there’s anything we can do as you hit the road.

February 04, 2026

Service and customer service was great. The refreshment was also great as well. Overall good experience. More

by ERNIE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2026 -

Honolulu GMC Cadillac responded

Thank you for sharing your experience with us! It is great to hear you were greeted by our wonderful team and that you enjoyed the refreshments while you waited. We appreciate your support and hope to welcome you back to Honolulu GMC Cadillac in the future. Have a great day!

February 04, 2026

Made appt, 2-3 weeks before service. Dropped off my vehicle Dec 23rd. Wasn't offered a loaner, replacement parts were ordered and received by delearship Jan 19th maintenance was not comp More

by Ereece23
Recommend Dealer
No
Employees Worked With
Jennifer
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Feb 07, 2026 -

Honolulu GMC Cadillac responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Alan Edwards Service Director alanedwards@lithia.com

Feb 07, 2026 -

Honolulu GMC Cadillac responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 03, 2026

I paid $5000 to have my car repaired and picked it up and there's more wrong with it now than when I left it. I cannot get anybody to return my calls or text More

by CALANDRA40
Recommend Dealer
No
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Feb 05, 2026 -

Honolulu GMC Cadillac responded

Thank you for taking time to leave a review. It is unfortunate to hear about your frustrating experience, as we strive to provide thorough communication and quality in our work. At this time we are experiencing high volumes in our service department, though I apologize for the wait and appreciate your patience. I would like to address your concerns and get your car running smoothly. Could you please contact me directly at your earliest convenience? Thank you. Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

February 03, 2026

Very friendly environment Service was excellent On time service Attention to detail Very professional staffs More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer and Sarah
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Feb 04, 2026 -

Honolulu GMC Cadillac responded

We appreciate your feedback and are glad our team provided a welcoming atmosphere along with meticulous attention to detail. It’s great to hear that we delivered professional, on-time service for your Cadillac. Thank you for choosing us and we look forward to assisting you again.

February 03, 2026

Very attention to detail, staffs were very friendly , very excellent customer service Service was awesome More

by Elizabeth
Recommend Dealer
Yes
Employees Worked With
Sarah and Jennifer
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Feb 04, 2026 -

Honolulu GMC Cadillac responded

We appreciate you highlighting our focus on detail and our friendly team. It’s great to hear the service on your GMC was excellent. Let us know if we can help with anything else.

February 02, 2026

Jen was absolutely amazing from start to finish! She was professional, knowledgeable, and genuinely cared about making sure my car was serviced correctly and efficiently. She took the time to explai More

by dentuk
Recommend Dealer
Yes
Employees Worked With
Jen
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Feb 03, 2026 -

Honolulu GMC Cadillac responded

We appreciate it. this wonderful 5-star review! We’re proud to have Jen on our team, and we’re thrilled she made your service experience smooth and stress-free. We’ll be sure to pass on your kind words. Thanks for choosing Honolulu GMC Cadillac, and we look forward to seeing you again!

January 31, 2026

Went in and seen what I wanted. Very fast and friendly service. Salesman was very nice and helpful and got me the price I wanted. I don't remember his name. More

by Candace.sato
Recommend Dealer
Yes
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Feb 01, 2026 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu GMC Cadillac. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 30, 2026

Sarah was very helpful in discussing my issues when making my appt 3 weeks ago so I now understand why I had the problems of trying to make an appt. However, in spite of having to drop off my car for t More

by TUTURECARTE
Recommend Dealer
Yes
Employees Worked With
Sarah
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Jan 31, 2026 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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