Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honolulu GMC Cadillac
Honolulu, HI
1,270 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available.
At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,270 reviews
Verified Customer
July 22, 2023
I took my truck there and paid $1100 expecting a full service and they didn’t even change my air filter. Now I have a warning light on reminding me to change my air filter. I left a message for my coordi service and they didn’t even change my air filter. Now I have a warning light on reminding me to change my air filter. I left a message for my coordinator to call me back, and now it is 3 weeks later and I still haven’t receive a call back. Everytime I call the service center, very rarely will someone answer the phone. From this point on, I will never recommend Honolulu GMC to anyone. I asked the to check my park assist when I had my truck serviced because it keeps going off even though there is nothing around me and they said they don’t have any technicians available. I don’t understand if they don’t have any technicians available, then who did they have found a partial full service on my truck? This place really sucks. They need to change the way it is run because no one there cares anything about the customers. More
by KITF
Employees Worked With
Luis
July 22, 2023
The service Dept is very efficient and my service rep, Luis, was knowledgeable and dependable and so helpful. Service was good and my truck runs great! I also think Virgi is a hoot and enjoyed my ride wi Luis, was knowledgeable and dependable and so helpful. Service was good and my truck runs great! I also think Virgi is a hoot and enjoyed my ride with her. I love the fact you offer that service! Great customer service! Thank you! More
by MARLASACCO
July 21, 2023
Andrew was fantastic. I told him it was the best car buying experience I've had. I told him it was the best car buying experience I've had. More
by JENNARONKINC
July 19, 2023
The service advisor Micah made me feel comfortable and very well taken care of. He provided me with the information I needed as well as the proper service. He kept me in the loop and fixed the problem. I very well taken care of. He provided me with the information I needed as well as the proper service. He kept me in the loop and fixed the problem. I appreciate is effort and professionalism as a service advisor he has the aloha spirit. First time I’ve ever worked with him and it went very well! Also thank you to the mechanics but no thank you to Stella she’s an idiot you guys should cancel her! More
by KOOHAMMAH53
Employees Worked With
Micah Waiamau, Ashley Iwasaki
July 19, 2023
He was a great helper; a friend; customer service that was able to help me out at that day when I came. I thank him very much for his great help was able to help me out at that day when I came. I thank him very much for his great help More
by Alex Satui
July 15, 2023
Completely incompetent, unprofessional and rude. Not one employee is kind or welcoming. Your appointment time is never kept. They say there is vehicles in front of you from the day before. Not one employee is kind or welcoming. Your appointment time is never kept. They say there is vehicles in front of you from the day before. More
by apierce7100
Employees Worked With
Jose
July 14, 2023
Great service and on time results. Everyone was helpful and Knowledgeable from the counter guy to the service personnel Everyone was helpful and Knowledgeable from the counter guy to the service personnel More
by LPTE967
July 14, 2023
The service writers were super friendly and helpful. The car was washed after my appointment big thanks The car was washed after my appointment big thanks More
by sdavis
