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Hoover Dodge Chrysler Jeep
Moncks Corner, SC
42 Reviews
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Showing 42 reviews
March 12, 2024
This place has got be be doing illegal fraudulent things. I called ahead to verify vehicle I wanted was available. They confirmed it was. I drove two hours to the dealer and that was a huge mistake. I test d I called ahead to verify vehicle I wanted was available. They confirmed it was. I drove two hours to the dealer and that was a huge mistake. I test drove the vehicle and it was filthy, hadn't been detailed and the vehicle pulled to the right. The salesman said they would detail it and put a repair order in at a local dealer if I purchased it. Why wouldn't it be detailed and repaired if its waiting to be purchased? The vehicle price online was 27,000 and when I arrived and they presented me with the price sheet they changed the price to 29,000. Charged me a "garage fee" of 2,200, a detailing fee of 895, an oil change package fee of 1,850 and a few other fees. They also stated they had to dock a "garage fee" from my trade in, and surely they charged this "garage fee" to the person that traded in the vehicle I was going to purchase which means they're double dipping on vehicle fees. I explained to them that it makes zero sense for a buyer to pay the dealer to detail and repair the vehicle that they are buying. The salesman Josh was fantastic and I'm sure he could make a ton of money at a better dealership. Not working for the manager he has. When I confronted the manager about the fees and the changed price of the vehicle he stated "well it says online the price is subject to change" I left. This place needs to be investigated. Don't waste your money here, and Josh, if you see this, go work some where that believes is honesty. You'll make way more. More
by rraymond175
Employees Worked With
Josh was great. Manager not so great.
Helpful February 16, 2024
I drove 4 hours to test drive and purchase a truck. I called in advance to verify the truck was still available and told the salesman it would take me 4 hours to get there. The truck price on the inter I called in advance to verify the truck was still available and told the salesman it would take me 4 hours to get there. The truck price on the internet was $38,254. When I arrived they told me the price was $43,500. I reminded them about their posted internet price. Their response was I was getting a great deal and the truck was worth a lot more. Be cautious. This dealership is not an honest dealership. More
by texican47
Employees Worked With
Sam
September 17, 2021
Y'all don't take your car to this place. They have had my car now for a week and still haven't gotten it back and Everytime my husband calls up there they tell him the next day it'll be ready. It was a simpl car now for a week and still haven't gotten it back and Everytime my husband calls up there they tell him the next day it'll be ready. It was a simple 2 hour job but has turned into a week. Yesterday we were told itll be ready today Friday and now we are told "probably" monday. It's a simple job that should have been done in no time. More
by Oneperson
Employees Worked With
None
July 25, 2021
Charlene was awesome helping me gat what I wanted. She made me feel like family! Dealership made the buying process smooth and without any glitches made me feel like family! Dealership made the buying process smooth and without any glitches More
by icthusone
Employees Worked With
Charlene
July 21, 2021
Great staff from service to parts to customer service and sales staff great buying experience always.W e have purchased 4 of our vehicles from Moncks Corner location but our 5 star rating is due to service sales staff great buying experience always.W e have purchased 4 of our vehicles from Moncks Corner location but our 5 star rating is due to service department and parts department extremely knowledgeable staff and great customer service from them More
by Happy customer
Employees Worked With
John,Wayne,Matt,Roy,Hoss Clyde in parts department
December 21, 2020
I needed to get my oil changed and decided to look at some vehicles while I was there. I got the opportunity to work directly with the General Manager Rod Ricciardi who was extremely helpful. He gave me some vehicles while I was there. I got the opportunity to work directly with the General Manager Rod Ricciardi who was extremely helpful. He gave me his card and cell and said if I ever wanted to upgrade he would personally help me. I left here feeling very good. Good people on staff there. The Service Department was very prompt with my oil change and even performed a full inspection. I will definately be going here in the future. The management has changed and it seems to be making a huge difference to me. Thank you Hoover Chrysler. More
by curtis.degroote
Employees Worked With
Rod Ricciardi
November 28, 2020
Don't believe them they are a bunch of LIARS !!! The one thing I wanted was a tow hitch with lights all I got was the hitch! I was not looking for something for nothing it was add to the price of the van. N thing I wanted was a tow hitch with lights all I got was the hitch! I was not looking for something for nothing it was add to the price of the van. Now they say it will be an another $400 to add light hook up's. And another thing don't go for the year of oil changes it's only 2 oil changes. Which might be ok if you only drive 6000 miles a year! More
by Evans
Employees Worked With
j.manning and the sales manager Steve.
October 20, 2020
DO NOT BUY FROM THIS DEALERSHIP! I purchased a car from them on 9/21/2020 and it stopped working 10/17/2020. I called and spoke to Sqaney, the manager who said, "the car you purchased is a wholesale vehic them on 9/21/2020 and it stopped working 10/17/2020. I called and spoke to Sqaney, the manager who said, "the car you purchased is a wholesale vehicle and we don't make money off of those cars". So because "he does not make money off of the car he sold me for $3,300, he does not offer any compensation for the car he sold me less than a month ago!!!! BUYERS BEWARE, THEY DO NOT STAND BEHIND THEIR CARS!!!!! Sqaney, manage of Hoover Chrysler Dodge Jeep RAM of Moncks Corner is unwilling to make any compensation for the lemon they sold me. I live in Hawaii and purchased this car from my daughter who is recently divorced with three school age children who is working three jobs to support herself and her children. This automobile is extremely important to her survival, it gets her to work. Hoover Chrysler Dodge Jeep RAM of Moncks Corner is devoid of moral respect to take advantage of our family. To HOOVER CHRYSLER DODGE JEEP RAM OF MONCKS CORNER $3,300 is worth more to them than support the community with a good reputation and high moral code of ethics. Same on them! I am pushing this as far as I can based on principle. More
by lasdonohue
Employees Worked With
Squaney
September 14, 2020
I would not recommend this place ever in my life the, sales manager I dealt with did not even care to help me he let me walk out! not only that the vehicle was listed for 27,500 at the end of the day It sales manager I dealt with did not even care to help me he let me walk out! not only that the vehicle was listed for 27,500 at the end of the day It turn to 32,000. The sales lady I worked with did the best she can no complaints on her but there is some suspicious activity there the truck had 54,000 miles in the pictures and on Carfax it had 66,000 it was a 2014 F150 and then the turbo went out while I was there and for them to even Asked me to fix it is ridiculous I was out of payment at 4:50 something around that and they said that they would drop me down to 350 a month if I took and fix the turbo myself what kind of shady business does this don’t ever ever ever ever ever go to this place they are chumps. I will be failing report on them! More
by Easterns11
Employees Worked With
Paul salesmanager I believe
