Hoover Dodge Chrysler Jeep

2019 Ram Art White worked with me for 3 days trying to get me in the right truck for the right price! Richard Sommer worked tirelessly to get me the best finan Art White worked with me for 3 days trying to get me in the right truck for the right price! Richard Sommer worked tirelessly to get me the best financing possible! Everyone that I dealt with at this location bent over backwards to make this a good experience. Anyone in the market for a new vehicle could not go wrong with this group! I will definitely be back when I am in the market for another vehicle! More

Wonderful experience Ms. Charlene and Rick, sales manager was #1!! I have never experienced car buying this good. At first was kind of bumpy, but before I left everyone i Ms. Charlene and Rick, sales manager was #1!! I have never experienced car buying this good. At first was kind of bumpy, but before I left everyone involved in my car buying experience had me right. Please go here if u ever want a good car.....5 stars in my book More

Concerns about the air vent Inform service clerk that when the heat is on high the vent get really hot to the touch and said he had tech turn heat down never had vent to get that Inform service clerk that when the heat is on high the vent get really hot to the touch and said he had tech turn heat down never had vent to get that hot bush off to me More

Fast andfriendly Did not have to stay to long. Made me feel better about the service I got. Will come back any time I need my car serviced. It was a pleasure Did not have to stay to long. Made me feel better about the service I got. Will come back any time I need my car serviced. It was a pleasure More

Service Department was Great I recently had a oil leak in my 14 Ram 1500. They got me in quicky and took care of the issue. They were polite and courteous. I couldn't have asked f I recently had a oil leak in my 14 Ram 1500. They got me in quicky and took care of the issue. They were polite and courteous. I couldn't have asked for a better experience. More

Lack of communication between mechanic service manager . Lacked time management. Lack of communication. This has always been our go-to dealership in the past. Will drive further for next service need. When l Lacked time management. Lack of communication. This has always been our go-to dealership in the past. Will drive further for next service need. When leaving I was told my vehicle was right outside. It wasn't an when I asked they said oh then it's by the fence. I walked past the fence to the back lot an 4th row 6 cars back, found my vehicle. I get Matt an Rob were already annoyed with my husband not being happy with the service. Dealership had our vehicle for 17 days. Were told parts were 5 days out on day 13 my husband stopped an asked about it. They said tomorrow. He stopped in on day 14, Rob barely started tear down. Tuesday we were called it was done. Husband is not stupid could have done the work himself in timely manner but we purchased warranty so we needed to use it. More

Great car buying experience What a great group of guys to make a vehicle purchase. From choosing the vehicle to making the deal to financing was great. No pressure, answered all What a great group of guys to make a vehicle purchase. From choosing the vehicle to making the deal to financing was great. No pressure, answered all questions and concerns. If you want a great buying experience with no hassle this is the place for you. Kwamaine Young and Jason Green, thanks guys your awesome. What great representatives for Hoover dealership. More

Fast and complete Check up timely and complete. All issues were addressed and services provided were complete and timely. Staff members were courteous, supportive and Check up timely and complete. All issues were addressed and services provided were complete and timely. Staff members were courteous, supportive and helpful. All problems were addressed and services provided with no problems. More

What a crappy place stopped by the dealership on a whim and was met immediately by the salesman. After telling him what I was looking for, he had no clue where to begin s stopped by the dealership on a whim and was met immediately by the salesman. After telling him what I was looking for, he had no clue where to begin so we ventured around the entire lot. After finally finding something that only matched 1/3 of what I wanted, we went for a test drive. During the test drive it was brought to my attention that we are running the salesman’s errands because “ when I work 11 hour days, this is the only time I get to do it”. After paying his water bill I learned that no he has money left over for Scallops and getting drunk. Awesome!! Back at the lot my salesman diverted his attention to a scantly dressed female that wondered in and ironically was looking at the same vehicle I was. He quoted her a price that was $2500.00 less than what he quoted me, go figure. When I decided I didn’t want to do business there, I was met with the manager who asked what was I going to do drive my old truck around. Needless to say what a crappy experience but not one that will be repeated at this place. More

Best time at a dealership I want to thank the whole sales team at Hoover Dodge. Y'all did a great job!!!!!!!!!! Thank you Allen in the BBC center. And Mr Ed. I want to thank the whole sales team at Hoover Dodge. Y'all did a great job!!!!!!!!!! Thank you Allen in the BBC center. And Mr Ed. More