Hoover Toyota

Best salesman Randy Lyon and best dealership Hoover Toyota. Great selection and knowledge of products. Found THE car and drove it. Was ready to sign that minute. Had a total loss from a collision and the s Great selection and knowledge of products. Found THE car and drove it. Was ready to sign that minute. Had a total loss from a collision and the salesman was anxious to get us in our chosen car as soon as possible More

Thanks again. Great service. Really like working with Randy. He is easy to deal with. I look forward to buying more cars from him. Thanks again. Great service. Really like working with Randy. He is easy to deal with. I look forward to buying more cars from him. Thanks More

Buying new camey Outstanding service, very polite and accommodating. Answered all our questions and was not pushy or obnoxious. I am happy to do this survey but I do Outstanding service, very polite and accommodating. Answered all our questions and was not pushy or obnoxious. I am happy to do this survey but I don’t think you should force people to submit a certain number of words. We were extremely pleased with the service we received More

Randy Lyon Did. Great Job!!! Thank you Randy for picking out the best car and getting me the best deal possible. I know you put a lot of time and effort into that deal and I appre Thank you Randy for picking out the best car and getting me the best deal possible. I know you put a lot of time and effort into that deal and I appreciate it very much! I wish you much continued success in the future! More

Regular maintenance Good service, the technicians diagnosed the problem sufficiently and I was seen in a timely manner even though I did not have a scheduled appointmnet Good service, the technicians diagnosed the problem sufficiently and I was seen in a timely manner even though I did not have a scheduled appointmnet More

Great Customer Care in Service Center The service representative (Steve) was very friendly and efficient. He gave me a fair estimate of the time my service would take. The customer service The service representative (Steve) was very friendly and efficient. He gave me a fair estimate of the time my service would take. The customer service waiting area was very clean and inviting. It was large and open with lots of natural light. When the service was complete I was quickly contacted and checked out. More

Poor customer service Unfriendly staff, they acted as if you’re not there! My things in my car was rambled through and misplaced! Compartments opened and my things touched. Unfriendly staff, they acted as if you’re not there! My things in my car was rambled through and misplaced! Compartments opened and my things touched. My sunglasses were in my cup holder as if someone took them out the holder in the sunroof, tried them on and left them in my cup holder. My space holder under the radio was opened with my things hanging out. More

Service dept It took 2 hrs to get oil change and tires rotated. I didn't mind the wait time do as it was the waiting room is very uncomfortable. The red chairs and It took 2 hrs to get oil change and tires rotated. I didn't mind the wait time do as it was the waiting room is very uncomfortable. The red chairs and the chairs at the tables. My back and legs both were hurting. I finally had to get up and walk around for a while. More

Good service All of the staff were very nice.. Hoover Toyota is great place to get service. I bought 5 cars from this dealer since 2010. They are professional a All of the staff were very nice.. Hoover Toyota is great place to get service. I bought 5 cars from this dealer since 2010. They are professional and honest. More

Great Setvice Took my 4Runner in for service the and the staff was friendly, helpful, and knowledgeable. I will definitely bring my car back for future service need Took my 4Runner in for service the and the staff was friendly, helpful, and knowledgeable. I will definitely bring my car back for future service needs. More