Hoover Toyota
Hoover, AL
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maintenabce and staff Maintenance was done in a timely manner and staff was very professional and friendly. The only negative thing is the courteous car wash leaves a lot t Maintenance was done in a timely manner and staff was very professional and friendly. The only negative thing is the courteous car wash leaves a lot to be desired. Car was cleaner when I brought it in then when I left. More
Randy Lyon was wonderful. I would definitely recommend Randy Lyon and Hoover Toyota if you are buying a new car. Knowledgeable and exceptional customer service. Randy listened I would definitely recommend Randy Lyon and Hoover Toyota if you are buying a new car. Knowledgeable and exceptional customer service. Randy listened to what I wanted, showed us various options and put me in the vehicle that met may needs and desires perfectly. More
Your service rep Robert Angeles is Awesome Mr. Angeles treats people with respect and excellence. When unusual circumstances interrupted our service visit Mr. Angeles showed compassion and u Mr. Angeles treats people with respect and excellence. When unusual circumstances interrupted our service visit Mr. Angeles showed compassion and understanding and made adjustments to make our experience one that will bring us back to Hoover Toyota. Please express our sincere gratitude. More
Great Service I had made appointment for service and when I arrived they were waiting on me and new what I needed I was in and out in no time Thanks it was a p I had made appointment for service and when I arrived they were waiting on me and new what I needed I was in and out in no time Thanks it was a pleasure More
First car purchase This was my first time purchasing a car, as I was previously driving a car my parents bought for the last 12 years. They made it a relatively painless This was my first time purchasing a car, as I was previously driving a car my parents bought for the last 12 years. They made it a relatively painless process and I felt like Mike really wanted us to walk away with a car we loved (and could afford). It's been 3 weeks and I love my car and haven't had any regrets. More
From Beginning to End, A Perfect Visit to Hoover Toyota! Because of a recall for my Solara, a new dashboard, I called Hoover Toyota. My questions regarding the recall and the location of the dealership were Because of a recall for my Solara, a new dashboard, I called Hoover Toyota. My questions regarding the recall and the location of the dealership were answered with pleasantness and accuracy. Later that afternoon I drove to the dealership because I was visiting friends in Hoover, forty five minutes from my home. Seth greeted me as I drove in with great courtesy and with feelings of care and interest in my car and me. He quickly called the Parts Department; he was positive they had a dashboard in stock, but called to make sure. He made my appointment for the following morning saying a driver would be happy to take me home and the get me when my car was ready. I told him that I would stay in the Customer Waiting area completing work I needed to do. Throughout our conversation Seth was knowledgeable and thoughtful of me, new to Hoover Toyota. This morning my dashboard was installed in exactly the amount of time Seth had told me. Once again this man took extra time to make sure I was comfortable waiting. He walked with me to the cashier, thanked me for choosing Hoover Toyota, and ended my stay with the same courtesy shown me earlier. I had an unexpected opportunity to thank Laura, the Service Manager, for the kind attention I had received from Seth and for leadership. During my wait, I heard Servicemen talk with each customer in the waiting area with uncommon courtesy and knowledgeable suggestions. Please allow me to recommend Seth and the staff at Hoover Toyota to you. What a great dealership it is! More
Excellent! Great price great service! Very pleased with the product and the warranty offered with the vehicle! Kevin was an awesome salesperson! Will be back aga Great price great service! Very pleased with the product and the warranty offered with the vehicle! Kevin was an awesome salesperson! Will be back again. More
25,000 mile check-up Excellent service, from beginning to end. Polite and professional. The service and people were exactly what I expected. Excellent. Excellent. Excellen Excellent service, from beginning to end. Polite and professional. The service and people were exactly what I expected. Excellent. Excellent. Excellent. Five stars. Don't know what else to say. More
Great! Very patience,helpful and worked great me! Will use sgain. Everyone was nice and helpful. Meet all departments don't have anything else to say Very patience,helpful and worked great me! Will use sgain. Everyone was nice and helpful. Meet all departments don't have anything else to say More
Went to buy a Highlander, left with a 4Runner!! My wife and I were in the market for a new Highlander right up until we saw the 4Runner sitting beside a Highlander. Our sales associate Lee Wideman My wife and I were in the market for a new Highlander right up until we saw the 4Runner sitting beside a Highlander. Our sales associate Lee Wideman did a fantastic job of explaining the features and benefits of both vehicles. Lee was not pushy nor did seem as though he was looking for a "quick sale". I would highly suggest Working with Lee Wideman at Hoover Toyota for your next vehicle purchase. More