Hopkins Acura

Just ok Service never very good! There was no one in the office when I picked up car! Finally found someone to help me! This is consistent concern every time Service never very good! There was no one in the office when I picked up car! Finally found someone to help me! This is consistent concern every time we have service! When we do pick up the car they never bring car up! They just “point that it’s back there somewhere “! Acura dealer is close to home so we use this dealer. customer service is poor More

Professional and friendly service We bought our car here and have been bringing it back for service ever since. The appointment system is easy to use, the waiting area is the best eve We bought our car here and have been bringing it back for service ever since. The appointment system is easy to use, the waiting area is the best ever, and (most importantly) they keep our car running. More

Great service Had a great experience at Hopkins Acura. The Service Department was friendly, informative, and professional. They even washed and vacuumed my car. Wi Had a great experience at Hopkins Acura. The Service Department was friendly, informative, and professional. They even washed and vacuumed my car. Will continue to bring my RDX to Hopkins. More

A reliable service center A loaner was provided and the service was completed in the amount of time predicted. My car was washed and ready when I picked it up. A loaner was provided and the service was completed in the amount of time predicted. My car was washed and ready when I picked it up. More

Great people, great service The Hopkins service personnel are very friendly and helpful, they know their stuff, and the work is always well done; sometimes they’ll take care of a The Hopkins service personnel are very friendly and helpful, they know their stuff, and the work is always well done; sometimes they’ll take care of a minor item (reconnecting the rain sensor device behind the rearview mirror, for example) without charge and with a cheerful attitude. It’s always a very enjoyable and stress-free experience to take our MDX to Hopkins. More

Good smooth experience Very good and smooth experience. I had a hiccup with the loan approval for financing the purchase which Luke and team got resolved quite efficiently. Very good and smooth experience. I had a hiccup with the loan approval for financing the purchase which Luke and team got resolved quite efficiently. More

Luke went above and beyond It took me 1 year to finally pick a car and Luke was so patient with me along the entire journey. He was extremely knowledgeable and just al all aroun It took me 1 year to finally pick a car and Luke was so patient with me along the entire journey. He was extremely knowledgeable and just al all around honest guy. He was like family by the end. Love this dealership. More

Good experience with reasonable sales person and no BS Just bought a car here thanks to a great sales person - Luke. It was very different from usual 'car buying experience' - no 'let me ask my manager' or Just bought a car here thanks to a great sales person - Luke. It was very different from usual 'car buying experience' - no 'let me ask my manager' or other BS - very open, straight forward conversation with a knowledgeable person who did his best to accommodate us. Highly recommend! More

Perfect experience from start to finish Luke Chapman, the salesman at Hopkins Acura was the most helpful, professional, intelligible, charismatic individual I’ve ever come across in any sale Luke Chapman, the salesman at Hopkins Acura was the most helpful, professional, intelligible, charismatic individual I’ve ever come across in any sales position anywhere. His customer service is unparalleled. I have never leased a car and was intimidated by the whole idea of such a large purchasing and not knowing what I was looking for or needed. Luke thoroughly answered all of my questions and helped me find the most perfect car and at a price that was manageable for my life. No buyers remorse! My Acura has been the greatest purchase and Luke continues to touch base and see how things are going, answer any questions I have about the operation, perks, or maintenance of the vehicle! He has gone above and beyond before and after I bought the car. No wonder he is now a gold master. Impeccable customer service! More

Great dealer, even better Sales Consultant! Great place and person purchase your next Acura from! Please ask for Daniel and he will walk you through the purchase process from A-Z! Great place and person purchase your next Acura from! Please ask for Daniel and he will walk you through the purchase process from A-Z! More