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Hoselton Auto Mall

East Rochester, NY

4.7
193 Reviews

909 Fairport Road

East Rochester, NY

14445

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Showing 193 reviews

December 12, 2015

Professional operation My family has purchased 7 Toyota vehicles over the past several years. We have never been disappointed with sales or service. Customer care seems to b More

by just a customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
just had service done today...
Feb 17, 2016 -

Hoselton Auto Mall responded

Thank you for being a loyal customer, we look forward to seeing you again!

November 23, 2015

Wonderful experience with Kathy My husband and I have leased cars for years from Kathy. She makes the experience so easy and enjoyable and gets us a great deal every time. I would hi More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy
Feb 17, 2016 -

Hoselton Auto Mall responded

Hi Emily, thanks for your kind review. We're pleased to hear about your experience with Kathy; we will be sure to share this with her and the rest of the team!

November 17, 2015

Amazing Experience at Hoselton Toyota--Great Sales Rep! I have bought two vehicles from Hoselton Toyota (Rav4 and now a Highlander). My sales rep, Ray LeCesse was amazing and easy to deal with. He listened More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Lecesse
Feb 17, 2016 -

Hoselton Auto Mall responded

Thanks for sharing your experience with us, Debbie! We're so happy you had an amazing experience with Ray at Hoselton Toyota. We will be sure to share this with him and we look forward to seeing you again in the future!

November 09, 2015

Amazing lease deal It was time to get a car for my daughter who is a college student. With the multiple incentives I was able to lease a new 2015 Rogue for myself and h More

by Colette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shari Santos and Tim
Feb 17, 2016 -

Hoselton Auto Mall responded

Thanks for sharing your experience with us, Colette! We will be sure to share this with Shari and Tim. Enjoy your new 2015 Rogue!

November 09, 2015

Great people at Hoselton Toyota service Thank you Dawn and the Green Team for taking care of my Toyota Prius C. I came in for my twice a year maintenance appointment and everything went grea More

by CarolS1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn
Feb 17, 2016 -

Hoselton Auto Mall responded

Hi Carol! Thanks for your review. We're pleased to hear about your positive experience with Hoselton Toyota's service team. We will pass this along to Dawn!

October 31, 2015

Great experience We felt welcomed as soon as we walked into the dealership. The sales team met all our needs and are very appreciative. We would recommend this dealers More

by Addie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Nick and Valet
Feb 17, 2016 -

Hoselton Auto Mall responded

Thanks for your review, Addie! We're pleased to hear about your great experience with Hoselton Automall. We will be sure to share this with Brian and Nick!

October 22, 2015

Great Service I had a wonderful first time experience at Hoselton Toyota. Dawn Shaffner was so friendly and explained all need to know about the services my Prius m More

by CindyB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Shaffner
Oct 29, 2015 -

Hoselton Auto Mall responded

Hi Cindy, Thank you for taking the time to write a review! We look forward to working with you again on your Prius!

September 23, 2015

Great Service Department I think the service department is the best Gm Service department in Rochester..... I like that the Service Manager Mike Hueston is always available to More

by Nina013risa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hueston
Oct 29, 2015 -

Hoselton Auto Mall responded

Thank you for the wonderful review! I will pass this on to Mike and the rest of the Hoselton Chevrolet Service Team. They will certainly appreciate your kind words as well!

September 17, 2015

Salesman Jay Konieg went above and beyond to help me Excellent service The service dept was very promo and the reminders were helpful My car was done early and my salesman Jay returned the car to my More

by Donnapskier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Sep 23, 2015 -

Hoselton Auto Mall responded

Thanks for 5 star review!

August 15, 2013

I asked for a price over the net and got what looked like a great deal on a Chevy Volt. Turns out the deal was no better than i could get anywhere else. Was this bait and switch? I have bought two cars from More

by milton1205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas
Aug 26, 2013 -

Hoselton Auto Mall responded

Hi, We saw your review on Cars.com also. Our Customer Service Manager, Maggi, can be contacted directed at 586-7373 x2223 or maggid@hoselton.com. Thanks for the feedback.

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