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Hoselton Auto Mall

East Rochester, NY

4.7
194 Reviews

909 Fairport Road

East Rochester, NY

14445

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Showing 194 reviews

August 23, 2012

I was a first-time car buyer from a dealer. I went to the dealer with lots of negative expectations and caution basede on the information I gathered from on line sources. Particularly the sales person, Frank More

by gigi2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRANK D'AMBROSIA
Sep 27, 2012 -

Hoselton Auto Mall responded

Thank you for sharing your positive experience with us! We are thrilled that we change your view of the car buying process!

August 15, 2012

I really have to say that buying a car from Hoselton was a pleasure. The car is great and the overall experience was fantastic. let me just say that Terry Perrault was the best salesman I have come across i More

by mrt2828
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1
Aug 20, 2012 -

Hoselton Auto Mall responded

Thank you for taking the time to write this review! We are so happy that you enjoyed your shopping experience. I will forward this to Terry. He will appreciate your comments as well!

August 03, 2012

Overall a good experience. The car is very clean. The warranty is excellent. A good variety of nice clean cars to view. Would buy again More

by jnote56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Holbein
Aug 20, 2012 -

Hoselton Auto Mall responded

Thank you for taking the time to review Hoselton on DealerRater.com. We are thrilled that you have enjoyed your shopping experience!

August 01, 2012

Returning to Hoselton for my second car. Sales staff is Returning to Hoselton for my second car. Sales staff is terrific; managers are awesome; service team is fabulous. Atmosphere positive. Great selecti More

by Spirit Dr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salesperson Nick Cooper, Service Advisor Bob Valerio, and Manager Evan
Aug 20, 2012 -

Hoselton Auto Mall responded

Thank you for sharing your positive experience with us. We are very happy that you have enjoyed your shopping experience - for the second time! I'll pass this on to the rest of the team. They will also appreciate the great review.

July 20, 2012

Everything was great, and everyone worked hard to get me the deal I wanted. I had a problem w/ the truck upon driving it home, when I called the next day the service man Bob got me a tow, no questions asked More

by highlandermom84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Yi, Michael Hillegas, Bob (in service), Richard Goebel
Jul 30, 2012 -

Hoselton Auto Mall responded

Thank you for sharing your positive experience with us! We are very happy that everything worked out with your truck. I'll pass this along to our sales and service teams. They will appreciate your review as well!

July 19, 2012

I would recommend this dealership to my friends in a heartbeat, from dealing with Marlene Casamento to dealing with Darryl and Adam. Every person my husband and I came in contact with was very friendly. More

by Sonia Hulbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Johnson, Adam
Jul 30, 2012 -

Hoselton Auto Mall responded

Thank you for the great review. We are thrilled that you have enjoyed your shopping experience!

July 02, 2012

As quoted above, the staff were courteous, friendly, answered the questions and queries, and provided ample reasons for their pricing. Overall, they were able to get finance approved and release the car More

by chettimsina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron W., Adam Burkhart, ...
Jul 30, 2012 -

Hoselton Auto Mall responded

Thank you for sharing your experience! We greatly appreciate customers sharing their positive experiences with others!

June 30, 2012

This is the third vehicle I've purchased from hoselton for myself and the fith for my family. Prices are fair and the sales staff has alaways been friendly and helpful. More

by rblaessig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Mullen
Jul 30, 2012 -

Hoselton Auto Mall responded

Thank you so much for taking the time to review our dealership. We are pleased that you continue to do business with Hoselton and are a satisfied customer!

June 29, 2012

We received outstanding service from this dealer. We were greeted immediately by friendly staff and shown a number of different vehicles in our price range. There were no high-pressure tactics used, th More

by newtongreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Wallach, Mike Derks, Louis, Scott
Jul 30, 2012 -

Hoselton Auto Mall responded

Thank you so much for the kind words about our dealership! We appreciate the positive review and look forward to assisting you with any service you may need in the future. I'll pass ths along to Aaron and Mike as well!

June 21, 2012

Hoselton was recommended by a friend. When we arrived there was a great selection of cars that looked better than others we had seen in the 4 dealerships we had visited that day. We were looking for a us More

by apagnotta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Bolia, Mike Derks
Jul 30, 2012 -

Hoselton Auto Mall responded

Thank you so much for the kind words about our dealership. We appreciate the positive review and look forward to assisting you with any service you may need in the future. I will forward this to our Pre-Owned sales team as well. They will also appreciate the positive review!

Jul 31, 2012 -

apagnotta responded

This should say YES! I would definitely reccommend this dealership!!!...don't know why it says no. A. Pagnotta