We contacted Hoselton after going online to find a 2018 Nissan Murano Platinum. We thought we had the car, put down a deposit, arranged for when to take possession, etc. only to find out that that vehicle had already been sold. The manager of the used care division and our sales agent couldn't have been more concerned about the mix up and worked for a week to find a comparable car. They found us a beauty. We had not been Hoselton customers so they were not seeing us as "customers" already. But after this, we will absolutely be Hoselton customers and have told family and friends about this great experience.