Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
House of Imports
Buena Park, CA
921 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 921 reviews
March 12, 2026
Danny, the dealer who took care of us for the purchase of a Mercedes S 580, was very helpful for everything and always smiles. He is a very good man in what he does and in what he works. I thank him for ever a Mercedes S 580, was very helpful for everything and always smiles. He is a very good man in what he does and in what he works. I thank him for everything he did for us, with respect for Danny!! More
by zatreanuhariton
Employees Worked With
Danny
March 10, 2026
As usual this Mercedes dealership did an excellent. The service advisor Andrew was very thorough and professional. This team was very helpful. Management is the best The service advisor Andrew was very thorough and professional. This team was very helpful. Management is the best More
by aalvarez3
Employees Worked With
Andrew Tiotuico
February 20, 2026
Had a great experience at House of Imports, acquiring a new Mercedes AMG GLC 43. Ron Amani was super knowledgeable about the vehicles and very patient in making sure we make the right choice. The whole tea new Mercedes AMG GLC 43. Ron Amani was super knowledgeable about the vehicles and very patient in making sure we make the right choice. The whole team of Sales Manager and Finance Manager worked well together and made our experience so smooth and enjoyable. We will be happy to come back! More
by Tatyana
Employees Worked With
Ron Amani, Sal Sultan, Nama Tavakolina, Ab Abanoub
February 19, 2026
Very courteous and excellent service provided. Listened to our needs and attended timely. Overall, my husband and I enjoyed time at House of Imports to buy our first MB. Listened to our needs and attended timely. Overall, my husband and I enjoyed time at House of Imports to buy our first MB. More
by Hongjuhyun
Employees Worked With
Tommy Huh, Emily Fernandez
February 19, 2026
My experience with the sales Sam Hwang team has been exceptional, from beginning to the end! He patiently explained all my questions and put together a package that I need. There is trust in the process exceptional, from beginning to the end! He patiently explained all my questions and put together a package that I need. There is trust in the process which is rare in car selling business. I’ll be back. More
by dayang
Employees Worked With
Sam Hwang, Josephine Hwang
February 17, 2026
I have been going to this location for all servicing needs for years now. I am disappointed to learn that there is now a 2% charge make a credit card payment. needs for years now. I am disappointed to learn that there is now a 2% charge make a credit card payment. More
by Janicechow115
Employees Worked With
Melissa Nguyen
February 02, 2026
Very pleased with all aspects of acquiring the exact vehicle that I wanted. The transaction was efficient and a very good use of my time. Thank you! vehicle that I wanted. The transaction was efficient and a very good use of my time. Thank you! More
by Mike K
Employees Worked With
Paul Jovel
January 19, 2026
I initially called Sam and told him what I wanted. Upon arrival he had two options with my requirements available to me. Sam, LinLin, Josephine and Leo provided me with a first-class buying experien Upon arrival he had two options with my requirements available to me. Sam, LinLin, Josephine and Leo provided me with a first-class buying experience! Leo and LinLin also gave me the run-down on the basic upgrades to my new automobile (my previous vehicle was a 2001 S500, so I had a lot to learn. I am very happy! More
by etsampson
Employees Worked With
Sam, LinLin, Josephine and Leo.
