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House of Imports
Buena Park, CA
876 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 876 reviews
August 23, 2025
Brian and Christopher did an excellent job taking in my car to diagnose the problem. The shop quickly repaired it while I had a loaner vehicle and it couldn’t have went any smoother. Thank you!! car to diagnose the problem. The shop quickly repaired it while I had a loaner vehicle and it couldn’t have went any smoother. Thank you!! More
by John.Rifilato
Employees Worked With
Christopher and Brian.
August 19, 2025
The staff there were awesome friendly and helpful. I would recommend HOI to friends and family and looking forward to purchasing another vehicle from them in the near future. I would recommend HOI to friends and family and looking forward to purchasing another vehicle from them in the near future. More
by tony_hash
Employees Worked With
Alexis, Jason and Hae
July 11, 2025
I had such a positive experience working with Emily during the purchase of my GLE 450. From the beginning, she was knowledgeable, responsive, and patient with all of my questions. She made the entire p during the purchase of my GLE 450. From the beginning, she was knowledgeable, responsive, and patient with all of my questions. She made the entire process feel personal, not transactional, which is rare these days. What stood out most was how she went the extra mile — making sure I felt supported even after the sale. When I had a few cosmetic concerns and accessory follow-ups, she handled everything quickly and professionally. I also appreciated her kindness and humor — it honestly made a stressful process feel light and enjoyable. If you’re buying from AutoNation House of Imports, I highly recommend asking for Emily. She’s the kind of person who makes the experience not just smooth but actually fun. Thank you, Emily — you made me feel taken care of from start to finish! More
by Christine
Employees Worked With
Emily Fernandez
July 10, 2025
Melissa was on time , efficient and pleasant and had me out in under 10 minutes. The Facility was clean and organized and reception was a breeze. The text and updates were reassuring and the checkout w out in under 10 minutes. The Facility was clean and organized and reception was a breeze. The text and updates were reassuring and the checkout was just as efficient. A good experience.. More
by JJTAYLORESQ
Employees Worked With
Melissa Ngueyn
July 09, 2025
Daniel did such an amazing job in happiness with the purchase of our new vehicle. He answered all of our questions and concerns. We love this dealer, and this is the second vehicle we purchase from them purchase of our new vehicle. He answered all of our questions and concerns. We love this dealer, and this is the second vehicle we purchase from them. More
by viviledezma
Employees Worked With
Daniel N. and Tim Thong
