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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
849 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 849 reviews

May 01, 2025

Bought the vehicle here. That have provided all necessary maintenance work with skill, professionalism, great customer service More

by lbslimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag, Ryan
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April 30, 2025

Friendly service Salesman was very helpful in selecting a vehicle. Would come back again in the future to buy another car. More

by xcitermode
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasser Alzubaidi
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April 23, 2025

Service center is no good. Buy your car here but take it elsewhere for service. These people have no integrity and will never try to fix an issue if it there isn't a code assoc More

by j.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison
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Apr 25, 2025 -

House of Imports responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5553 to discuss what we can do to help.

April 22, 2025

Honest to deal with. Price posted was the price paid. No tacked on unwanted accessories. Definitely will recommend to others (already have). More

by jasonmdoty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarwar Hossain; Jason Williams
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Apr 24, 2025 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

April 17, 2025

Very kind and honest and reliable. So i am very satisfied all the service and coffee . More

by kyunlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Apr 19, 2025 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2025

This was my first visit to House Of Imports. I usually take my cars for service at a different dealer. But I will be coming back here from now on. Jaqclyn was great and friendly. Keep up the goo More

by Dre
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqlyn
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Apr 19, 2025 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2025

I have received all the service from you guys since I bought my C300. I trust you and am satisfied with your service. More

by oh-hyuns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim, Jane Jung wha
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Apr 15, 2025 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2025

It was a very pleasant interaction with Alexis. She made the process very smooth. I strongly recommend this dealership. More

by Sang Hoon Ahn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Shin
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Mar 21, 2025 -

House of Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you ever need help, just give us a call. Happy motoring!

March 06, 2025

Patched up used car broke after one month costing us over $5000. Dishonorable lying scam More

by Chad smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario
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Mar 10, 2025 -

House of Imports responded

Hi Chad, we appreciate you taking the time to respond. The staff at House of Imports take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5553 to discuss what we can do to help.

February 18, 2025

Exemplary service! Their techs and service consultants - Dominique - know MB! I've been a client since 98 and have always experienced outstanding service! More

by Rafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
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Feb 20, 2025 -

House of Imports responded

We are pleased to hear you had such a positive experience with us, Rafa! If you need more help, our team is available to talk -- safe travels!

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