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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
853 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 854 reviews

October 02, 2023

I’m very happy with this Good team on 9/23/2023 they are very nice people to deal with and good work. Thank you! More

by queeniewu1628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Tustin and jimmy and lili of course
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Oct 03, 2023 -

House of Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 29, 2023

Everything went smoothly , Ian and Gary were very engaged in our needs on the new EQE. Transaction was quick and easy. This is my 6th Mercedes from the House More

by geosteelrz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Hsu and Gary ?
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Oct 01, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 29, 2023

Excellent service Reviewed the problem properly Did noth take that long to finish the work More

by anjupatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill chow
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Oct 01, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Oct 01, 2023 -

anjupatel responded

Very efficient service !

September 28, 2023

House of import service rep are very knowledgeable and helpful. They are always informing you about the status of your car and what time your car will be ready. They are professionals. More

by ikefabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adams
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Oct 01, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 27, 2023

I was very pleased with your hospitality when I came to your car shop. Thank you very much. More

by bisrathabte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
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Sep 29, 2023 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2023

Excellent service , accurate quality control , competitive prices , great customer service , news and updates, great location More

by Paulcostaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison
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Sep 25, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 23, 2023

This was one of the easier car purchases I have made. Alexis was great. During and after the purchase. I wish I lived closer to the dealership so I could have my car serviced there. More

by jwpruitt71
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis
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Sep 25, 2023 -

House of Imports responded

Hi, thank you for taking the time to leave a review for us at House of Imports. We're happy we could meet your expectations! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 21, 2023

I have been buying cars from Nick for over 15 years probably closer to 20. I won't buy cars from anyone else. He always makes sure I have a great experience and ensures that his team does the same! More

by mariannenorth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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Sep 24, 2023 -

House of Imports responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 18, 2023

They do a good job the service advisor take care of the customer and friendly More

by rmahalingam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Daisy
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Sep 21, 2023 -

House of Imports responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2023

They to take a very long time to fix my car I thought it was more than it was because it took so long to fix made me worry More

by Anita Cornejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Sep 19, 2023 -

House of Imports responded

Hi Anita, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (714) 627-5553 for further assistance with moving forward. We hope to hear from you in the future.

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