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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
849 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 849 reviews

September 23, 2023

This was one of the easier car purchases I have made. Alexis was great. During and after the purchase. I wish I lived closer to the dealership so I could have my car serviced there. More

by jwpruitt71
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis
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Sep 25, 2023 -

House of Imports responded

Hi, thank you for taking the time to leave a review for us at House of Imports. We're happy we could meet your expectations! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 23, 2023

Excellent service , accurate quality control , competitive prices , great customer service , news and updates, great location More

by Paulcostaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison
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Sep 25, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 21, 2023

I have been buying cars from Nick for over 15 years probably closer to 20. I won't buy cars from anyone else. He always makes sure I have a great experience and ensures that his team does the same! More

by mariannenorth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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Sep 24, 2023 -

House of Imports responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 18, 2023

They do a good job the service advisor take care of the customer and friendly More

by rmahalingam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Daisy
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Sep 21, 2023 -

House of Imports responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2023

They to take a very long time to fix my car I thought it was more than it was because it took so long to fix made me worry More

by Anita Cornejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Sep 19, 2023 -

House of Imports responded

Hi Anita, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (714) 627-5553 for further assistance with moving forward. We hope to hear from you in the future.

September 15, 2023

As soon as we enter in dealer ship the sales person Mr. Dietrich Gumbrecht well come us respectfully and nicely and ask which car you want to see today so he brought the car what we want and then ask for More

by rasikshah45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Dietrich Gumbrecht
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Sep 18, 2023 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2023

Adam at the service department is the best. He is friendly and helpful. I can always get an appointment with him for service easily. More

by coletta mohsenzadeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Sep 19, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2023

House of imports is excellent company! I will comeback to you again soon and spread about your company. More

by Sarah
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Abraham Kim
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Sep 19, 2023 -

House of Imports responded

Hi Sarah, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2023

The house of imports gets job done in timely professional manner. The professionals you can trust. If you give chance they will get job done were others couldn’t they will show their excellence work and deli More

by mjdexpressontime@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
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Sep 19, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 14, 2023

Very good service. Sabrina was very helpful during this process . I am very satisfied with the service. More

by Sameer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Sep 17, 2023 -

House of Imports responded

Hi Sameer, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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