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House of Imports

Buena Park, CA

4.8
790 Reviews

6862 Auto Center Drive

Buena Park, CA

90261

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Showing 790 reviews

May 11, 2024

It was hard to receive accurate information and cost of the repairs needed. I felt I was being discouraged from doing business at 1st. I walked away without an accurate bill for my repairs. The nonchalant More

by kirkwol56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina
May 11, 2024

Sales rep was terrific and a pleasure to work with. Met all of my expectations. Thanks! More

by sayric1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa
May 01, 2024

Great service. Polite and efficient service advisors. Prompt service. Car was delivered washed and cleaned. Olivia More

by ovalibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Velasquez
May 03, 2024 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 28, 2024

I am very satisfied with my service agent, Sabrina Matus. Awesome work. Had wonderful experience with all the staff. More

by emilyteves
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Matus
Apr 30, 2024 -

House of Imports responded

Hi Emilyteves, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2024

Great service. Professional work. And washed car after service. Very satisfied with my service check there. Thank you. More

by Clin207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew T.
Apr 28, 2024 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2024

They were no nonsense. Everyone was nice and professional. They kept their word. It was easy. More

by Joewinkler70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dietrech
Apr 10, 2024 -

House of Imports responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2024

First time at House of Imports: Mom wanted another car, something a little more agile and easier to park then her Lexus SUV. She had an E class back in the day and wanted something similar. The last time t More

by veemuhnee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 09, 2024 -

House of Imports responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 06, 2024

Been with House of imports for may years. It must been at lease the 5th Mercedes that I lease and brought from them. More

by Drcmoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josephine Huang
Apr 08, 2024 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

April 05, 2024

I'm a returning customer, they have been great since day 1. Jane Choi was make everything easy and fun for us. Definetely be back for our next car. More

by Ali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jane Choi
Apr 08, 2024 -

House of Imports responded

Hi Ali, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 28, 2024

I’ve been going to House of Imports for a few years now and have always had a great experience. I highly recommend speaking to Melissa who is my service advisor. She is amazing and goes out of her way to a More

by MarkT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Mar 30, 2024 -

House of Imports responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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