Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
849 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
Contact Dealership
View Awards

6862 Auto Center Drive

Buena Park, CA

90261

Directions

By Type

Showing 849 reviews

September 05, 2023

our consultant Allen is very good to us. He is friendly and patient with us. he arranged Uber/Lift for us to pick us up and to take us home. He wen through the paperwork to us. Many repa More

by maryftkuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Helina
Report | Print
Sep 09, 2023 -

House of Imports responded

Hi, thank you for taking the time to leave us feedback. Please reach out to us at (714) 627-5553 when you can so we can address this situation directly. Thank you and have a great day.

September 04, 2023

Excellent Communication from Service Advisor, Bill Chow. He kept me updated on status of service and reviewed all items inspected. More

by pnicc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Report | Print
Sep 08, 2023 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 01, 2023

Josephine and her co-workers are very sweet and nice peoples, I am satisfied every times's always. Thank you More

by Lily Wong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josephine Hwang
Report | Print
Sep 03, 2023 -

House of Imports responded

Hello, We are pleased to hear you had such a positive experience with us, As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 31, 2023

Excellent and honest dealership that's why i am happy client even send my friends who bought cars from them. More

by MOHAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NICK
Report | Print
Sep 04, 2023 -

House of Imports responded

Hello Mohan, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 29, 2023

Excellent service and happy customer. Done in no time and also got my car washed for free. More

by U Jag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nigro M
Report | Print
Sep 03, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2023

It’s great to see how attentive the employees are here. Service department was quick to welcome me. Waiting there for service is always great too because they have a comfortable lounge to sit and wait. More

by smp81707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam T
Report | Print
Aug 30, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 26, 2023

They are very sweet and nice peoples. I am satisfied every time’s always thank you More

by jeonzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Aug 30, 2023 -

House of Imports responded

Hi Jeonzy, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2023

Sales and customer service were very responsible and helpful. Very efficient and the overall experience is great! More

by elia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Aug 25, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us, Elia! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 21, 2023

Good service all around always appointments scheduling are notified when due and everyone is helpful More

by JDLH100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy Lopez
Report | Print
Aug 25, 2023 -

House of Imports responded

Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

August 15, 2023

My service here at House of Imports is always excellent and have the best customer service! They never disappoint me :) More

by Devynn25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Aug 18, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...
18
19
20
...
85