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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
849 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 849 reviews

June 17, 2023

Nice and knowledgeable people, quick in and out on time, nice waiting lobby with good coffee More

by Pauldlh10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
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Jun 23, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 16, 2023

Kris Sharma was very helpful in explaining the service needed and the need for tires More

by jonesmc91001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
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Jun 23, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 15, 2023

Great car at a great price. Tons of stock and willing to help get the deal done. More

by Ppphhh111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
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Jun 22, 2023 -

House of Imports responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 14, 2023

The salesman, Ali Alsamad, showed integrity by honoring my appointment instead of letting a walk in couple view the vehicle. Everyone was nice and friendly from the moment I stepped on the lot. The proce More

by SHISBEY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Alsamad and Capone Sychareun
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Jun 22, 2023 -

House of Imports responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 13, 2023

service nice and very comfort when I purchase car, They very fast help me find the car I want More

by eileencc2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josephine
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Jun 22, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

very efficient staff and Jag Ryatt has always taken care of us for many years, Keep it up! More

by nsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag Ryatt
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Jun 15, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 10, 2023

I received a warm and friendly greeting from the the staff. Service I received was awesome. . More

by cynthiadavison50@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Capone
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Jun 14, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Fast and smooth processing, Excellent customer service and car wash!!! I am very satisfied with Mercedes Benz ~ More

by eunice.choi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALLAN HALINA
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Jun 13, 2023 -

House of Imports responded

Hi Eunice, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2023

I will never buy a car anywhere else. Unlike any used car experience you'll ever have. Great staff. No haggle. No walking out feeling like you wasted a whole day being yanked around. And More

by ryan52hoang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salem
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Jun 11, 2023 -

House of Imports responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 06, 2023

The service consultant who helped me was not personable. She made no conversation, except sign here and here. Gave me a perplexed look when I told her my concern regarding my car and then later when I tol More

by Meche
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominque Torrez
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Jun 11, 2023 -

House of Imports responded

Hi Meche, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5553 to discuss what we can do to help.

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