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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
855 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 855 reviews

June 22, 2023

Beautiful showroom and great customer service throughout the entire purchase process . Everyone is very friendly. More

by Pokemonjimmer
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josephine Hwang, Jordan and Justin
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Jun 26, 2023 -

House of Imports responded

Hello, We appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

June 20, 2023

Our experience with this dealership was great! Everything was handled professionally and efficiently. Highly recommended! More

by Yellis562
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Salem
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Jun 23, 2023 -

House of Imports responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

June 20, 2023

I called the dealership about a specific vehicle and Gary answered the phone. Super friendly and helpful. He said he’d have the vehicle ready for a test drive when we got there and he did. We test drove it, More

by Bridget
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Morones, Lawrence Suen
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Jun 23, 2023 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2023

I got very comfortable service when I there, She is nice and goo take car us , she answer all my question , I got very good experience. They also have nice lobby there, we can drink good cofffee More

by eileencc2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josephine
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Jun 23, 2023 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2023

Love HOI. .. always the best service every time. Josephine & Team always delivers and makes the process quick & easy. More

by Olivia K
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josephine & Justin
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Jun 23, 2023 -

House of Imports responded

Hi Olivia, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2023

Customer friendly, efficient and knowledgeable; car finished as promised; answered all my concerns and questions about the car More

by clamp90703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Torres
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Jun 23, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 17, 2023

Nice and knowledgeable people, quick in and out on time, nice waiting lobby with good coffee More

by Pauldlh10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
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Jun 23, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 16, 2023

Kris Sharma was very helpful in explaining the service needed and the need for tires More

by jonesmc91001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
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Jun 23, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 15, 2023

Great car at a great price. Tons of stock and willing to help get the deal done. More

by Ppphhh111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
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Jun 22, 2023 -

House of Imports responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 14, 2023

The salesman, Ali Alsamad, showed integrity by honoring my appointment instead of letting a walk in couple view the vehicle. Everyone was nice and friendly from the moment I stepped on the lot. The proce More

by SHISBEY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Alsamad and Capone Sychareun
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Jun 22, 2023 -

House of Imports responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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