House of Imports

I visited the house of Imports Mercedes Benz in Buena Park and the service given to me was 5+ stars!! They really make your experience comfortable, memorable, and hassle free! I had to get my sports car Park and the service given to me was 5+ stars!! They really make your experience comfortable, memorable, and hassle free! I had to get my sports car serviced and was given a nice loaner car for a few days . They entire process was seamless and my Service Rep Sabrina was soo kind ! She really went above and beyond to have my car serviced as efficiently as possible ! I will definitely be bringing my car back to this location when it needs another service . Thank you Sabrina ! More

Attentive, excellent service! The entire team was simply awesome - leased many cars and SUVs from Sam for over 10 years. Introduced numerous friends to this dealership. Also love The entire team was simply awesome - leased many cars and SUVs from Sam for over 10 years. Introduced numerous friends to this dealership. Also love Bill and his team of service team members, including my latest service from Sabrina! More

The transaction was easy and personal were very accommodating. Do not assume that their non-negotiable price as a negative. It's their business model. accommodating. Do not assume that their non-negotiable price as a negative. It's their business model. More

Very professional, dealership was incredible the staff was very polite excellent service, felt very comfortable without any pressure was very polite excellent service, felt very comfortable without any pressure More

Very good in customer service and fast. the facility is clean and you can see your car while doing the service in the monitor. the facility is clean and you can see your car while doing the service in the monitor. More

The sales Josephine Hwang is so helpful. She explained all the features of the new car and prepare all the documents very well. I will highly recommend her to all my friends and relatives She explained all the features of the new car and prepare all the documents very well. I will highly recommend her to all my friends and relatives in the future. More

I was speedily helped. My appointment was at 7a.m., was greeted at my arrival, promptly helped. My advisor Melissa was ready for me. My appointment was at 7a.m., was greeted at my arrival, promptly helped. My advisor Melissa was ready for me. More

I love their explanation and working process. They were nice and gentle when they deal with my car! They were nice and gentle when they deal with my car! More

House of Imports never disappoints. The drop off and pick up were painless and the loaner car…new. I’m always given a discount to ease the pain of parts and labor costs and the car con The drop off and pick up were painless and the loaner car…new. I’m always given a discount to ease the pain of parts and labor costs and the car continues to run like new . When my dashboard indicator shows it is time for the routine service, commensurate upon time and mileage, I always bring it in without much delay. In this way, I am assured of the vehicles performance and safety. More

Josephine and Sam are wonderful and go out of their way to make buying as blessing. We are truly grateful for their professionalism and caring. We consider them family. Oh and the car is nice too! to make buying as blessing. We are truly grateful for their professionalism and caring. We consider them family. Oh and the car is nice too! More