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House of Imports
Buena Park, CA
931 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 931 reviews
March 11, 2023
Easy to deal with, salesman. Ali Alsamad, was terrific (even took his own time to talk me through some of the more complex features). Ali Alsamad, was terrific (even took his own time to talk me through some of the more complex features). More
by cmiller
Employees Worked With
ali alsamad
March 10, 2023
I was very happy with the service advisor, Bill. He was very helpful. My appointment was 8:30 am but I arrived early at 8:10 am. I wanted to get my tire pressure checked on all 4 tires. I could He was very helpful. My appointment was 8:30 am but I arrived early at 8:10 am. I wanted to get my tire pressure checked on all 4 tires. I could have just stopped in but I made an appointment because I didn't want to have to wait long. I ended up leaving the place around 9:45 am. I was not too happy about that but I did get my car washed, had 2 cups of coffee, and took care of my emails for work. More
by Sunflower0112
Employees Worked With
Bill Chow
March 09, 2023
House of Imports service department performance is always professional. My advisor Andrew was very helpful and the car was ready when promised. Always a pleasure to get in my car and notice the service perfo professional. My advisor Andrew was very helpful and the car was ready when promised. Always a pleasure to get in my car and notice the service performed was appropriate and as discussed. More
by Michele
Employees Worked With
Andrew Tiotuico and Ryan Anderson
March 06, 2023
The salesman name is Alex Vega is an outstanding gentleman and salesman great educated in the product he sales. Excellent every time I had a question he answered his phone even on his day off or ha gentleman and salesman great educated in the product he sales. Excellent every time I had a question he answered his phone even on his day off or half a sleep . Cannot thank him enough 🌞🚗🙏👍☀️😊 More
by Jbova58
Employees Worked With
Alex Vega
March 06, 2023
I arrived 20 minutes before they opened and the service advisors were still ready to get me started. I was willing to wait until my appointment time, but they wanted to make sure I was taken care ASAP. It advisors were still ready to get me started. I was willing to wait until my appointment time, but they wanted to make sure I was taken care ASAP. It was greatly appreciated. More
by mguagliano
Employees Worked With
Ronelle
