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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
861 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 861 reviews

January 09, 2023

Great service! Bill took care of everything. I sat in the waiting area, had coffee and a snack. Bill let me know when the service and car wash was completed. Ev More

by walruscta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow my service rep and Ron Amani my sales rep. Great service!
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Jan 12, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 07, 2023

Alexis shin is very kind person. They always think customer side and can find solution More

by seeth99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis shin
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Jan 10, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2023

Melissa was very nice and friendly. I would like to go again. i was very satisfied. More

by jimeeni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Jan 08, 2023 -

House of Imports responded

Hi Jimeeni, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2023

Nice customer service and nice ficility. It was enjoyable to be here every time. Would like to recommend friends here. More

by Weiqun zheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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Jan 10, 2023 -

House of Imports responded

Thanks so much for the warm recommendation of the team here at House of Imports. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 05, 2023

Nick S. made the car purchasing experience super smooth. I’m a first-time buyer and would come back in the future. More

by josjikim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salama l
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Jan 08, 2023 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

January 04, 2023

I was a process made easy by the actions of the professionals present at the House of Imports. More

by hootch1058
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't recall
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Jan 06, 2023 -

House of Imports responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jan 06, 2023 -

hootch1058 responded

I was an easy process.

January 04, 2023

Our service agent was Allison Enciso and her communication and effort on our part was exceptional as well as informative. Allison stays on top of our service issues and never fails to provide us More

by jjay50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Enciso
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Jan 06, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 03, 2023

The sales people were very professional. There was a mix up on a car I was in the buying process and found out it was already sold. To make up for it, the dealership offered me several other More

by Alau2473
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Garcia
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Jan 06, 2023 -

House of Imports responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

January 03, 2023

Nathaniel Choe made my deal fast and got me out the door with my car even faster. I'll see him again for my next car. Ask for him. More

by ray lopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Choe
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Jan 06, 2023 -

House of Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nathaniel here at House of Imports! If you have any further questions, please don't hesitate to reach out! Take care!

January 02, 2023

Great customer service and friendly. The financing department was able to fit my needs and I walked away with a smile on my face. More

by Mel S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisy Lam
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Jan 04, 2023 -

House of Imports responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

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