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House of Imports
Buena Park, CA
863 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 863 reviews
August 23, 2022
Very professional and always accommodating. Kris Shamar has always been extremely helpful with us. We are very pleased with your dealership. Kris Shamar has always been extremely helpful with us. We are very pleased with your dealership. More
by ernielizmunozht
Employees Worked With
Kris Shamar
August 22, 2022
The dealership is undercontruction so it is a littler hard to rate this at this time. Service was great and was the car wash is back up I am sure it will be even better. hard to rate this at this time. Service was great and was the car wash is back up I am sure it will be even better. More
by carlandalesia
Employees Worked With
Allan Halina
August 22, 2022
Allison was very courteous and called me on time to retrieve my vehicle. The waiting area needs cold water and snacks for waiting customers like the Soutubay location I used to go to. retrieve my vehicle. The waiting area needs cold water and snacks for waiting customers like the Soutubay location I used to go to. More
by Debbie Kim
Employees Worked With
Allison
August 17, 2022
Highly appreciative that my service advisor, Melissa, was able to explain the steps needed to complete my required maintenance, demonstrating her thorough understanding and knowledge of Mercedes service proc able to explain the steps needed to complete my required maintenance, demonstrating her thorough understanding and knowledge of Mercedes service processes and procedures. Melissa was professional and courteous, and helped to convey a better understanding of some of the factors contributing to the overall costs of the services provided. While not inexpensive, the service was completed, as promised, and on schedule. More
by Paul
Employees Worked With
Melissa N.
August 14, 2022
I am satisfied with KEVIN's service, he is a young salesman who can answer questions on information and interviews, I am satisfied with his service. salesman who can answer questions on information and interviews, I am satisfied with his service. More
by Angel
Employees Worked With
KEVIN
August 09, 2022
This dealership is amazing! Allan was great! He was able to get me a loaner and had my car ready within 24 hours which was amazing ! Thank you guys ! Allan was great! He was able to get me a loaner and had my car ready within 24 hours which was amazing ! Thank you guys ! More
by Dchavez2k
Employees Worked With
Allan
August 09, 2022
All of the staff was incredibly friendly and we were fortunate to work with Deitrich and the experience was fantastic. We purchased our new Mercedes that day. He was helpful and attentive. fortunate to work with Deitrich and the experience was fantastic. We purchased our new Mercedes that day. He was helpful and attentive. More
by Smpilgram
Employees Worked With
Dietrich
