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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
852 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 852 reviews

May 22, 2022

I enjoyed working with House of Imports for my GLE purchase. I worked with Ronelle and she helped me along the way. She is so sweet and very helpful. I am so glad I got to do business with her. I am o More

by Chloe A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronelle Florentino
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May 24, 2022 -

House of Imports responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! If you ever need help, just give us a call. Happy motoring!

May 20, 2022

I was very satisfied with the quick and accurate service. The servise was very impressive. More

by jp3122000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Le
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May 22, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 19, 2022

I had a great service advisor Dominique she stayed on top of everything with my vehicle call me every time she get new information thank you so much Dominic I appreciate you you are so awesome More

by MEME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique
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May 19, 2022 -

MEME responded

MEME I had a great service advisor Dominique she stayed on top of everything with my vehicle call me every time she get new information thank you so much Dominic I appreciate you are so awesome.

May 19, 2022

Robert Coll was very helpful and easy to work with, He was very honest and straightforward. I had an amazing experience. I was in an out in a matter of a couple of hours. Even though this is a tough t More

by hussein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robert coll
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May 22, 2022 -

House of Imports responded

Hi Hussein, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 17, 2022

Excellent service and sales department! Jaq is efficient, friendly and provides excellent customer service! Highly recommend this dealership! More

by Edther4learning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaq
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May 20, 2022 -

House of Imports responded

Hi, thanks so much for the warm recommendation of the team here at House of Imports. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 16, 2022

Allison Enciso was very friendly and helpful at the service area. She informed me of all the problems that needed service. She was informative, very detailed and not pushy. I appreciate her professi More

by pgutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Enciso
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May 16, 2022 -

pgutierrez responded

Allison Enciso was very friendly and helpful at the service area. She informed me of all the problems that needed service. She was informative, very detailed and not pushy. I appreciate her professionalism and the car was completed at the time promised. I will continue to get my car fixed with your dealership. Thank you.

May 16, 2022

Excellent and prompt service especially when I was a "waiter". Attentive to all my concerns More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
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May 18, 2022 -

House of Imports responded

Hello Glenn, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 14, 2022

My sales person Ron Amani was terrific. he made the whole process easy. Thanks HOI More

by Chano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Amani
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May 17, 2022 -

House of Imports responded

Hi Chano, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2022

Excellent service and very nice staff. The staff was very attentive and made you feel important. More

by DeeDee Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
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May 16, 2022 -

House of Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2022

The dealership was great, fast and very easy to work with. Always a pleasure to visit and have my car repaired! More

by emaldonado13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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May 11, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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