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House of Imports
Buena Park, CA
852 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 852 reviews
May 06, 2022
Great customer service. Went in w/ a scheduled appointment to drive one of their cars. No pushy "Salesman questions" just some small chat... walked over to the vehicle I was Went in w/ a scheduled appointment to drive one of their cars. No pushy "Salesman questions" just some small chat... walked over to the vehicle I was going to test drive. Didn't end up liking it all that much. More small chat and decided to drive the next model up... ended up closing the deal w/ Tony Le on my very first Brand New car; no more buying used for me :P But over all, a very good experience. Dealership and Salesman and his General Manager, David Kim... very well recommended. More
by Ftrejo
Employees Worked With
Tony Le, David Kim
May 05, 2022
The dealership went above and beyond took care of all my service needs ! I wanna thank Brian my service advisor for all his help! I went in to get my headlight fixed and my car looks amazing you guys are aw service needs ! I wanna thank Brian my service advisor for all his help! I went in to get my headlight fixed and my car looks amazing you guys are awesome I really appreciate you guys thank you so much for your help and for taking care of me! More
by Ant Duran
Employees Worked With
Brian My service advisor
May 01, 2022
Everyone in the service department provides friendly and efficient service. Coming to this location for car service makes everything easy. I highly recommend this service center. efficient service. Coming to this location for car service makes everything easy. I highly recommend this service center. More
by sunbow695
Employees Worked With
Carlos Bahena
April 30, 2022
Kevin Sanchez wrote the contract of sale. Very professionally accomplished. Before I met Kevin, another staff whose name I cannot recall worked with me on all the details, put the temporary Very professionally accomplished. Before I met Kevin, another staff whose name I cannot recall worked with me on all the details, put the temporary plate on my car, and took the car to complete the smog test. He was very friendly and courteous, I wish to acknowledge him. Please ask Kevin Sanchez for his name, as he was the one who led me to Kevin to sign the contract. More
by yuanyu1938
Employees Worked With
Kevin Sanchez, and the other person who I described in the review.
April 30, 2022
Good customer service and professional. Service advisor knows what I need and give advice on how to take care of my vehicle in best condition. Service advisor knows what I need and give advice on how to take care of my vehicle in best condition. More
by Johnnyhvo72
Employees Worked With
Brian
