House of Imports

They are very kind and trustworthy. The used car they had was very good.I bought Honda Pilot 2019. with good price. They was honest, and I did not choose unnecessary acceress. I have The used car they had was very good.I bought Honda Pilot 2019. with good price. They was honest, and I did not choose unnecessary acceress. I have drive for a week, and it's in perfect condition. Mr. Ali, in particular, was very kind. He explained the car in detail and helped me get good insurance cheaply.He did his best. I would recommend this dealer shop and Mr. Ali to others. I'm very very satisfied. Thank you More

Thanks to Jonathan Han for his kind, accurate and quick help. Keep up the good work. help. Keep up the good work. More

Went in for a scheduled oil change and while preforming there inspection they where able to find a small leak that was covered under warranty. Gave me a loaner for the night and next morning car was ready. there inspection they where able to find a small leak that was covered under warranty. Gave me a loaner for the night and next morning car was ready. More

Service Advisor explained the issue and estimated cost to fix the problem. Always good service fix the problem. Always good service More

AS ALWAYS BILL CHOW IS VERY PROFESSIONAL AND KNOWLEDGEABLE ON WHAT HE DOES. WILL RECOMMEND HIM. KNOWLEDGEABLE ON WHAT HE DOES. WILL RECOMMEND HIM. More

Such an easy and smooth process. Shout out Melissa in service and Louay in helping me out Shout out Melissa in service and Louay in helping me out More

The appointment system they use makes it efficient to drop off car for service. Something similar to collect the car after service is complete would be preferred. Suspension of complimentary car wash as drop off car for service. Something similar to collect the car after service is complete would be preferred. Suspension of complimentary car wash as well as ongoing construction is a bit of a negative. Service advisor communicated well and met all my requests. More

First, they kidnip my vehicle for months. When call to check on the progress, I was told nothing has been done; next, they are not returning calls. They charge for work not required or autho When call to check on the progress, I was told nothing has been done; next, they are not returning calls. They charge for work not required or authorized, then lies about it in final billing. I know my Mercedes is very old, like me.. I requested 3 things: 1) charge the battery and 2) replace the ignition switch 3) if they could put the windows in the up position to protect the interior. Because that was the problem I needed them to repair.. I was already aware of other problems because the car has sat inactive a long while. I didn't authorize a complete inspection costing $600.oo. Taking advantage and abusing a woman almost 70 years old is not a nice or good business sense. Better yet, they put a lein on my car. Before, I could scrape up the money again. The last week of February, I notified him a date of the 16th. I could have the money on March 7th; I got the lien notice. So now I have no transportation. You wonder what happened to the money to pay in the first place.. I had to pay Uber, Lyft, and taxi services to and from everywhere for months. I told the service rep.. he was costing me the transportation cost, way over what I budget for. This should have taken 2 weeks at most, not months to return to me. My advice is that... if you don't have a new or pretty looking vehicle, don't go there. If you do expect to be treated like crap and have deep pockets, More