Howard Bentley Buick GMC
Albertville, AL
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254 Reviews of Howard Bentley Buick GMC
Service and Tires Service here is always excellent and the reason I will always go back here to purchase vehicles. I also purchased tires and the price was comparable Service here is always excellent and the reason I will always go back here to purchase vehicles. I also purchased tires and the price was comparable to or better than all of the several places I checked. More
Easy no hassle or pressure Very easy going no pressure, great deals. Very quick and professional after we made a deal. Actually made the deal over texting and phone conversatio Very easy going no pressure, great deals. Very quick and professional after we made a deal. Actually made the deal over texting and phone conversation. They were glad to take the time to work on making a deal. Will go back when I need another vehicle. More
Helpful, Friendly, and Resolved Issues Quickly. I scheduled an appointment to have 4 new tires I had ordered placed on my car and have my oil changed. Upon arrival, they noticed I needed new wiper I scheduled an appointment to have 4 new tires I had ordered placed on my car and have my oil changed. Upon arrival, they noticed I needed new wiper blades and replaced them also. Had all three services completed in right at two hours. When ordering the tires, the staff were helpful and efficient. Stephen was quick to return phone calls and helpful when picking out the best tires for my vehicle. Staff was helpful and friendly the day of my appointment. The waiting area was clean and had several seating options. Had a small issue at check out with the price of the tires but Andy the Service Manger was friendly and helpful in resolving the manner. More
Truly exceptional. Everyone was helpful and courteous. The next time I trade vehicles, it will be at this dealership. They made the experience great. The salesperson was Everyone was helpful and courteous. The next time I trade vehicles, it will be at this dealership. They made the experience great. The salesperson was wonderful!!! More
Best buying experience I have ever had. Was met as soon as we pulled up. Had all information we wanted on vehicle and showed us special features. Worked with us to get best trade in. Was met as soon as we pulled up. Had all information we wanted on vehicle and showed us special features. Worked with us to get best trade in. More
They did everything like they said they would. Very friendly and did everything they said they would. We got held up in traffic and they waited and had no problems with it and it was a Saturday. Very friendly and did everything they said they would. We got held up in traffic and they waited and had no problems with it and it was a Saturday. Everyone there was just super. More
Charlie was an exceptional service advisor Charlie made sure our experience was exceptional. He called when service was complete. Great communication. Service department works great with our sc Charlie made sure our experience was exceptional. He called when service was complete. Great communication. Service department works great with our schedule when we need service More
Amazing! Jared was so helpful and nice and easy to communicate with. He wasn't too pushy but was informative about the vehicles I was looking at. My purchase w Jared was so helpful and nice and easy to communicate with. He wasn't too pushy but was informative about the vehicles I was looking at. My purchase was smooth and great! I'm in love with my car and couldn't be more thankful to the entire staff at Howard Bentley!! More
Impressed I had an unexpected issue with my vechicle, I contacted the service department and explained problem. My Service Advisor went above and beyond my expe I had an unexpected issue with my vechicle, I contacted the service department and explained problem. My Service Advisor went above and beyond my expectations, I would not hesitate doing business in the future. Thank you!!! More
Pleasant experience There was a large selection of acadias with great discounts. Justin Bass was very helpful and so easy to deal with. I love my acadia! There was a large selection of acadias with great discounts. Justin Bass was very helpful and so easy to deal with. I love my acadia! More