Hubert Vester Toyota

SCAM DO NOT GO The salesperson, Jennifer, promised they would beat other dealer's offer and asked me to drive 1.5 hrs to go there. But then they did not honor the pr The salesperson, Jennifer, promised they would beat other dealer's offer and asked me to drive 1.5 hrs to go there. But then they did not honor the promise and was very rude. The sales manager, Brian Romel, acted like he was the owner and he had no altitude to apologize at all. I got all the evidence that they fraud me to go there. DO NOT GO. DO NOT GO.DO NOT GO.DO NOT GO. They only do business when they can RIP you off. More

Untrustworthy, unorganized, and unaccountable The staff a Hubert Vester is so successful at selling cars that the only thing they have time for is money and unsold cars. Their customer service The staff a Hubert Vester is so successful at selling cars that the only thing they have time for is money and unsold cars. Their customer service exists if they stand to make more money and even then it is only a facade. Their floor manager, James, will appeal to your humanity with personal stories and make promises for the staff's performance; his promises and his semblance of humanity do not exist after the final sales price is set. Failure to deliver the vehicle on time, failure to repair acknowledged damages, failure to provide maintenance records, and failure to provide vehicle registration can all be linked back to promises James made while negotiating the sales price. After speaking with James a month later, he promised to call back the following day with some solutions, yet he still has not called. The unreliable customer service is not limited to James. The office manager, Darius, also makes promises to call back or email but never does. The sales manager, Brian, also does not keep promises to call back. Other staff promise to email vehicle registration records on the phone, but never follow up. The last manager I spoke to, Gordon, would not even take responsibility to ensure someone ever called me back, only to pass a note. They will promise you anything to get you off the phone, just as they will promise you anything to squeeze a couple more dollars out of you before buying a vehicle. So, a month a half after I've purchased a vehicle from Hubert Vester Toyota, I do not have vehicle registration or any commitment from the staff to helping me drive on the road legally. Just a delay tactic, while I've been assuming the risk of being pulled over for weeks. As soon as they get their money they have no concern for their customers. Additionally, in the days after I purchased my vehicle they raised the list price online to artificially inflate the value of their used cars. I recommend if you choose to shop for a vehicle here to treat the staff as purely transactional in a fight over your money, with little regard for them as a person because they have none for you, they are performers in a play while it’s real life for you. And get everything in writing, because they will not begin to consider a refund for not providing services you paid for. More

Easy Purchase The sales team with Alton Vinson was knowledgeable. He made himself available along with his assistant, Kayla Lane each time I went to shop for a vehi The sales team with Alton Vinson was knowledgeable. He made himself available along with his assistant, Kayla Lane each time I went to shop for a vehicle. When it came to the financing, James Barnes was also tremendously helpful. More

I DON'T HAVE ANY OTHER WORDS BESIDE ALTON VINSON IS AWESOME! I went into the dealership the people there are very friendly. These are wonderful people how actually work hard to get the job done. They asked you n I went into the dealership the people there are very friendly. These are wonderful people how actually work hard to get the job done. They asked you not to go nowhere else until you have given them a chance. And the stand behind there word they really gets the job done. More

Quick n satisfied It was the most quick experience and very satisfying. I was happy and didn’t expect that I could get anything but that was change in a couple seconds. It was the most quick experience and very satisfying. I was happy and didn’t expect that I could get anything but that was change in a couple seconds. Thanks again More

Most fun car purchase Hubert Vester Toyota has made our car purchase the most memorable,enjoyable experience.Our sales person Daryl listened to us and prepared order to fit Hubert Vester Toyota has made our car purchase the most memorable,enjoyable experience.Our sales person Daryl listened to us and prepared order to fit our needs.The dealership I believe made us the best deal possible and took the time and made us feel number 1 and we are wanted as a customer.When we were leaving after sealing the deal a new business / friendship was created and I was never just another sale chalked on a board.So I would firmly recommend Hubert Vester Toyota! Give them a chance and you will see your dealing with caring and friendly people who want to earn and keep you as a customer to serve your automobile needs.You will definitely see what I mean. More

Had a great salesman, Daryl Weatherby. It was great to be able to purchase my truck through texting my salesman while I was working in my shop. First time that I wasn't actually in the deal It was great to be able to purchase my truck through texting my salesman while I was working in my shop. First time that I wasn't actually in the dealership while making the deal. I'm very satisfied with my purchase of 2017 Toyota Tundra 1794 Edition. Thanks Daryl Weatherby! More

Highly recommended Great experience! Everyone was extremely friendly and helpful. Worked with me to get me in the car I wanted with a great price and options. Love my ne Great experience! Everyone was extremely friendly and helpful. Worked with me to get me in the car I wanted with a great price and options. Love my new car! More

Great car salesman Great atmosphere! Nick Owens was a great car salesman because he was knowledgeable about the car he was selling me, didn't feel rushed with my decisio Great atmosphere! Nick Owens was a great car salesman because he was knowledgeable about the car he was selling me, didn't feel rushed with my decision, and he was a very professional and poilite salesman. I would recommend others to go see Nick Owens and purchase your car today! More

Purchase of car The salesman was knowledgeable, accurate, and helpful. The sales manager was awesome... I would definitely purchase from here again. They even washed The salesman was knowledgeable, accurate, and helpful. The sales manager was awesome... I would definitely purchase from here again. They even washed it and filled it up with gas. More