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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
587 Reviews
Call Service Center (252) 677-5607

587 Reviews of Hubert Vester Toyota - Service Center

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February 15, 2023

Great place great people always willing to help in any way possible. Very friendly staff More

by vvent10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Butler, Melissa Hough, Haley Hicks, Darius Bobbitt
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Feb 27, 2023 -

Hubert Vester Toyota responded

We want to be welcoming to our customers and your interactions with several of our team members, in multiple areas of the store, sounds like we are delivering a consistently excellent experience! Thank you for your kind words and recommendation. Your feedback means so much! Lisa Owens Customer Relations Manager

February 13, 2023

Ken(Kenny) was amazing - worked on paperwork while I picked up my grandson!! Very accommodating. Process very easy. Its amazing how easy it is to spend lots of $$$$$ More

by lwblackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Winbourne, Betty Davis
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Feb 20, 2023 -

Hubert Vester Toyota responded

Your time is valuable to us! I am not surprised that Ken and Betty demonstrated that by being accommodating of your schedule. They make an excellent team and are committed to taking care of our customers with an efficient and seamless process. Thank you for choosing us and for taking the time to share your positive feedback with us. Lisa Owens Customer Relations Manager

February 12, 2023

Dealership service was great and timely they updated the car status, drop off and pick up from my work area was great. More

by ukalluri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Fields
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Feb 17, 2023 -

Hubert Vester Toyota responded

Your time is important to us and we want to make servicing your vehicle as convenient as possible. Glad to hear that our shuttle service helped meet your needs. Thank you for taking the time to share your positive experience with us. We appreciate your business. Lisa Owens Customer Relations Manager

February 11, 2023

Pleasant experience very friendly and helpful sales staff would definitely recommend this dealership to anyone looking to purchase a vehicle More

by NCDWASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Wynn, Paul McCoy
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Feb 17, 2023 -

Hubert Vester Toyota responded

We appreciate you sharing your positive experience with us and your recommendation for others to give us the opportunity to serve them. Thank you for choosing us for your automotive needs. Lisa Owens Customer Relations Manager

February 09, 2023

Dealership service was great. The service representative was courteous and very friendly. The transportation service More

by TKLOVEANDCOMPANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Richardson
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Feb 16, 2023 -

Hubert Vester Toyota responded

It looks like your review may have been 'cut off' inadvertently, but the compliments I can see are much appreciated. Bonnie strives to serve our customers very well and it shows. Thank you for choosing us for your service needs and we look forward to your next visit. Lisa Owens Customer Relations Manager

February 09, 2023

Dependable. The service representatives are very friendly and helpful. We bought our vehicles at Hubert Vester and always go there for service. More

by HDMOZINGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Sanchez
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Feb 16, 2023 -

Hubert Vester Toyota responded

So, you have interacted with both our Sales and our Service teams. Thank you for being such a loyal customer. You continue to choose us and we do not take that for granted. Julio and his fellow Advisors are happy to help. We look forward to serving you in the future. Lisa Owens Customer Relations Manager

February 08, 2023

Features of truck could’ve been explained better, they were not explained at all! I’m still learning all the features of the vehicle! More

by DALEDIANESMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Fields, Jordan Poythress
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Feb 08, 2023 -

Hubert Vester Toyota responded

Thank you for letting us know your needs. Your vehicle is a major investment and we want you to be comfortable with it and be able to enjoy its many features and controls. At your convenience, please contact the dealership to speak with a Sales Manager and they will be happy to share their product knowledge with you to achieve that goal. Lisa Owens Customer Relations Manager

February 05, 2023

My battery was check and it was recommended that it needed replaced but the battery has a 84 month warranty that was purchased at the dealership and didn't get replaced. More

by REGINALDDICKERSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Harris
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Feb 08, 2023 -

Hubert Vester Toyota responded

This issue could be a simple miscommunication and we welcome the chance to resolve it. Our Service Manager will be reaching out to you today. Lisa Owens Customer Relations Manager

Feb 08, 2023 -

REGINALDDICKERSON1 responded

My concerns about my battery has been solved. A new battery is scheduled to be installed on fri morning at a fair and acceptable price. I commend Hubert Vester on the follow up call from a representative of the company and i am grateful for the agreement to replace my battery.

January 29, 2023

Quick effective and professional services, the staff was polite, and informative of the items that my vehicle needed or would need to help maintain top performance. More

by PASTMASTER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Betts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lippert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Harris, Jada Pittman, Amanda Joyner, Jacob Fields
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January 23, 2023

verry helpful,they got my map working,changed oil and rotated tires while i waited More

by LUTHERBRE2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
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