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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
588 Reviews
Call Service Center (252) 677-5607

588 Reviews of Hubert Vester Toyota - Service Center

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October 11, 2024

I truly didn't appreciate the maintenance technician rummaging through my car. H e left my floor mat in the trunk and there was no need for him to be in the trunk to change the oil. More

by DQHEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Holland
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Oct 15, 2024 -

Hubert Vester Toyota responded

Thank you for your candid feedback. I'm sure it was perplexing to find your additional floor mat in your trunk, but it was moved for safety reasons to keep from inhibiting the proper use of the accelerator. Also, our technicians routinely check the cabin filter during oil changes and many models are accessed through the interior. I understand that our Service Manager, Ryan Lippert, has already spoken with you about your concerns, and we apologize for any confusion we caused. Lisa Owens Customer Relations Manager

October 06, 2024

Service is fast and friendly. They do the little extras that keep people coming back. More

by SteveP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lippert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 28, 2024

Very professional group at Hubert Vestor Toyota. Very thorough service department. Hightly recommend Hubert Vestor Toyota. More

by larrywhichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellington Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianne Davis
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Oct 23, 2024 -

Hubert Vester Toyota responded

Mr. Whichard, thank you for expressing your confidence in our Service team and giving such a strong recommendation of our services. Your feedback is important to us and we look forward to serving you again. Lisa Owens Customer Relations Manager

September 10, 2024

Everyone was polite and our vehicle was ready ahead of schedule, which usually makes us pleased! More

by SOWENS9638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellington Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Seamster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 07, 2024

It was always a nice experience when I came for service on my Toyota. I More

by TWINKLECLAIBORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
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September 06, 2024

They took the time to perform a diagnostic & tell me what was wrong with my car More

by JANDJRICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Reason
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianne Davis
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September 05, 2024

I pulled up for my appointment, they came out and said that they would get right on my vehicle. I came home and they called me within 30 minutes to tell me that my LC was ready. Went back and picked it up More

by scottwindham1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hough, Jessica Lassiter
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September 01, 2024

Best customer Service! Five Stars Thank you so much! Fast efficient 40,000 service. Top technogical camera reading for car... More

by DACOBB62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Reason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Van driver
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August 31, 2024

Excellent service especially from Melissa thanks for all the great work I’ll see you again soon More

by PERRYRANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
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August 27, 2024

Dropped my truck off to have its first service and received a text within an hour saying it was ready. Great people and fast quality service. More

by TRAVISK353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Hubert Vester Toyota responded

Thank you for sharing your positive feedback about your recent visit with us. Our Service team strives to deliver an exceptional experience for our customers. Having the work performed in a timely manner and to your satisfaction is our goal. We hope to be able to serve you again. Lisa Owens Customer Relations Manager

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