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539 Reviews of Hubert Vester Toyota - Service Center
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March 16, 2024
A business that listens to their customers, timelines, great service, with minimal cost…outstanding service. great service, with minimal cost…outstanding service. More
by jackbass66
Verified CustomerEmployees Worked With
Helpful March 16, 2024
Phil and Colby were exemplary during my recent service visit. Their communication was excellent regarding service that was required and for new service that may be needed in the future. Excellent job by b visit. Their communication was excellent regarding service that was required and for new service that may be needed in the future. Excellent job by both young men in representing your company. More
by FBRYANT5
Employees Worked With
Phil (last name unknown), Colby Reason
March 15, 2024
Great at helping me set up my appointment. The actual appointment was smooth and I was in and out quickly. The actual appointment was smooth and I was in and out quickly. More
by AEADIE
Employees Worked With
March 13, 2024
I love taking my car there they treat me very well everybody is friendly and kind if something needs to be done they let you know it's a 5 star dealer. everybody is friendly and kind if something needs to be done they let you know it's a 5 star dealer. More
by VAZQUEZSANTA999
March 07, 2024
My husband took our truck in to find out what was going on with it after a car accident that happened on Jan 6th and after the collision/body work had been repaired. We were told and given a list of what e on with it after a car accident that happened on Jan 6th and after the collision/body work had been repaired. We were told and given a list of what exactly needed to be repaired. We found out that what needed to be repaired could be done, but we decided to bring it the next day because my husband had other appt. When my husband brought it back the next day 3/6/24, Kolby took care of it and presented great customer service. However once the service tech brought the paperwork to my husband and he left, the same message popped up on the message board which lead us to believe nothing was fixed and we had paid over $250. I called back because my husband was upset. It was during lunch time so it was a challenging to get Kolby or anybody. Eventfully, Kolby called back. I explained what happened and how upset we were. He apologized and made us an appt for 3/12 at 10am. I will say again that Kolby gave awesome customer service, but the simple fact that my husband drove about 30 miles and the same message came up again made me question was anything fixed at all. I asked Kolby what was fixed and it explained what was suppose to be fixed but said he was only going by what his tech person said. I hope this problem will be rectified on 3/12 @10am. Update 3/12/24 My husband took truck back since the code was on. We were then told between the time we left until we came back something else had occurred and the code was picking that up. At this point we are very frustrated and confused. We were told that the code was from that now, not from previous issue. They gave us a loaner (no cost) told my husband they had to order the part. No charge for the loaner and once the part comes in they will call us once the truck is repaired. 3/14/24 My husband is going out today to have it fixed 🙏🏾😮💨. So we paid for first code and have to pay for second code. This ordeal has been stressful and frustrating and costly. More
by MOCHA16US
Employees Worked With
Kolby was great!
March 06, 2024
Excellent service. They did what they were supposed to do. Drop off and pick up on time. Gave recommendations They did what they were supposed to do. Drop off and pick up on time. Gave recommendations More
by Jay
Employees Worked With
March 06, 2024
In my personal opinion I would not recommend anyone using this particular dealership for any service the folks are nice enough but if i had spent 60k on a vehicle I would want to at least be asked about a wa this particular dealership for any service the folks are nice enough but if i had spent 60k on a vehicle I would want to at least be asked about a wash or vacuum for the vehicle and with the plan my son has I think tire rotation is at no cost according to him and they charged $160.00 but could be wrong More
by kevin_wilson.28650
Employees Worked With
Don’t remember who I dealt with
March 05, 2024
Jacob is the definition of what customer service should be. He always takes the best care of my car and I. He's respectful, knowledgeable (if he doesn't know it he will find out for you), keeps you inform be. He always takes the best care of my car and I. He's respectful, knowledgeable (if he doesn't know it he will find out for you), keeps you informed before, during, and after the service and makes sure you're 100% satisfied before you leave. He and the rest of the service crew take care of their customers with ease and expertise. I originally went to another service center closer to home but because of such great service I will go out of my way to deal with this team. They rock. More
by TH
Employees Worked With
Other Employees :
Zachary Huffman > always takes very good care of me on every visit, pricing is always reasonable/fair and he makes sure you're getting the best part for the best price
March 01, 2024
Always a good experience. You have always kept me updated with my service and advised if additional service is needed. You have always kept me updated with my service and advised if additional service is needed. More
by JAMES.DENTON3.JD
