Hubler Chevrolet
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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They are very professional, great prices and Marc was amazing at helping me find a good truck! amazing at helping me find a good truck! More
We love buying our cars here. All the people are uber-friendly, professional, and efficient. All the people are uber-friendly, professional, and efficient. More
Marc is a great awesome salesman he made sure he got everything done. He had my back such a great salesman and most importantly he got a job done thank you Marc!! everything done. He had my back such a great salesman and most importantly he got a job done thank you Marc!! More
Was an awesome experience! John was very informative and Hubler did nothing but show me the upmost respect! John was very informative and Hubler did nothing but show me the upmost respect! More
Misleading finance department. this place missed the mark on the buying a new car experience. this place missed the mark on the buying a new car experience. More
Arrived without an appointment because my tire was going flat. Let me go ahead check in and had me done in a few hours. flat. Let me go ahead check in and had me done in a few hours. More
I was greeted with a smile from the service tech. The service was excellent & I was on my way without a long wait The service was excellent & I was on my way without a long wait More
I rarely leave negative reviews, but this experience was so frustrating that I feel like I need to warn others. I originally had a 4:45 p.m. service appointment for an oil change, rear wiper blade replac so frustrating that I feel like I need to warn others. I originally had a 4:45 p.m. service appointment for an oil change, rear wiper blade replacement, and to have a tire inspected because it was leaking air. From the moment I arrived, the customer service was disappointing. The employee who eventually helped me, Mann, was extremely rude. I was told they didn’t have my rear wiper blade in stock and would have to order it. They also told me they were ordering a replacement tire and that it should arrive the next day. I was told I would receive a call the following afternoon with an update. That call never came. The next day I called myself and was told the tire might arrive that evening or the following day and that a specific employee would call me on Friday. Again, no one ever called. Over the next three weeks, I repeatedly called the dealership, left multiple voicemails, and never received a single return call. Every time I managed to reach someone, I was simply transferred to another voicemail. After getting another flat tire, I finally drove to the dealership myself. Only then was I told that my tire had actually arrived that day—but no one had contacted me. I was also told my rear wiper blade had apparently been delivered elsewhere and was sitting in someone’s desk drawer. Again, I received zero communication about any of this. When I finally brought my vehicle back in, I discovered another issue. During my previous tire rotation, the tire pressure monitoring sensors had not been updated, so the sensor locations were incorrect. Later, I was informed that the tire they originally told me needed to be replaced had suddenly become repairable. I’m still not sure what changed or why I was initially told it required replacement. That evening I received a call saying my vehicle was essentially finished and they were just waiting on the keys, estimating another 2–15 minutes. I drove to the dealership about an hour later expecting my vehicle to be ready. Instead, it wasn’t even close. The replacement tire wasn’t even installed yet. No one had bothered to call and let me know there was a delay. When I asked what happened, I was simply told that the employee who had called me had already left for the day. To make matters worse, we attempted multiple times to speak with the service manager. My mother also left messages requesting a call back. We never received a response. The complete lack of communication throughout this entire process was unacceptable. I spent weeks chasing updates that should have been proactively provided, received multiple promises of return calls that never happened, and repeatedly wasted my time driving to the dealership because of inaccurate information. This wasn’t my first negative experience with this dealership, and I personally know several other people who have also had poor experiences here. For a service department of this size, the level of disorganization and lack of customer service is unbelievable. I will never return for service, and I cannot recommend this dealership to anyone. In fact, I will actively tell friends and family to avoid it. There are far too many dealerships that value their customers’ time and communicate professionally for anyone to put up with an experience like this. More





