Hudson Chrysler Dodge Jeep Ram

great place and Betsy was excellent very help full all the staff was outstanding truck was ready to go and all set up it was very nice at Luther place and Betsy was excellent very help full all the staff was outstanding truck was ready to go and all set up it was very nice at Luther More

Recalls, oil change, tire rotation This was all very efficiently done, from the check in to the completion of the work, to my departure from the shop. I couldn't believe how quickly thi This was all very efficiently done, from the check in to the completion of the work, to my departure from the shop. I couldn't believe how quickly things were finished since I had a pretty good list. More

Service was top notch. The only disappointment was the fact that you get charged for the diagnosis even when you get the work done. I only brought my truck in because I bought the extended warranty. The l fact that you get charged for the diagnosis even when you get the work done. I only brought my truck in because I bought the extended warranty. The least you could do as a dealer is waive the diagnosis fee when the work Is scheduled and completed. Would go a long way toward customer satisfaction. More

We were so lucky to meet Betsy. She made all the difference in the world for buying a car. She is the reason I would come back to this Deakership difference in the world for buying a car. She is the reason I would come back to this Deakership More

Poor disclosure of total costs before Work done.Poor Poor disclosure of total costs before Work done. Poor customer service from service writers. Had a dispute over a cost and they threatened to keep t Poor disclosure of total costs before Work done. Poor customer service from service writers. Had a dispute over a cost and they threatened to keep the vehicle . Finally worked it out , but will not be returning. Better places elsewhere. More

Exorbitant Price My key fob one out on my vehicle, and I was severely shocked to find out that to replace two keys on my vehicle it was going to cost over $400! That i My key fob one out on my vehicle, and I was severely shocked to find out that to replace two keys on my vehicle it was going to cost over $400! That is utterly ridiculous and a very, very good reason not to buy another Durango or to get it serviced at this dealership. Up until this point I have been a Dodge owner for 20 years. However, $400 for two keys!? Seriously ridiculous. Additionally, the fact that you claimed that the aftermarket key that I brought in "wouldn't program" additionally seems like a load of BS. On Amazon, this replacement key has a 4.8 rating out of five with over 1900 ratings. Meaning it was great value for everyone else that ordered it, but my dealership couldn't program it? More

Asked to about my front breaks, fixed my rear breaks The person who helped me was great. What wasn't great was I said specifically my front breaks were acting up, potentially front and rear. They said it The person who helped me was great. What wasn't great was I said specifically my front breaks were acting up, potentially front and rear. They said it was the rear breaks and replaced them, but I still have issues with the front breaks and will have to bring it back in again or do it myself. They were able to fix an error with my car's clock right away that another dealership failed to do after trying multiple times. More

Usual Great Experience Mackenzie (Service Advisor) always greets me with a smile, gets me in, and gets me out quickly. Vehicle always returned before promised time. Weathe Mackenzie (Service Advisor) always greets me with a smile, gets me in, and gets me out quickly. Vehicle always returned before promised time. Weather agreeable they always offer to wash my vehicle. Great service! More

great customer service I told a person about the way this dealership is handling service calls at this time. This person has always bought Jeeps but thot this time he wou I told a person about the way this dealership is handling service calls at this time. This person has always bought Jeeps but thot this time he would try a different maker. After our conversation he is going to buy a new Jeep. As he said you can not beat the service!! More

Great experience I have always bought Chevrolet until now. My truck was due for a trade in and after finally having one to many unhappy situations with service at a l I have always bought Chevrolet until now. My truck was due for a trade in and after finally having one to many unhappy situations with service at a local Chevy dealer and the lack of quality in new vehicles that they did not seem to want to stand behind. I started looking at other options and had some people mention Dodge quality and this Hudson location. After a few days of researching online I went to look in person. I met with salesman Joel Olmstead, he showed me around, let me test drive, no pressure, answered all my questions, he was very professional, polite, respectful and easy to work with. The next day I went back to purchase the truck it was a quick easy process, I am very happy with the truck and the whole experience. The whole process from sales to finance to service was very good. I will definitely be a return customer, my wife will need to trade her Chevy in soon. More