Hudson Honda

This place is a waste of your time. We went to look at cars after seeing great prices on the internet. After test driving the car we negotiated on price. They told us they couldn't go below their interne cars after seeing great prices on the internet. After test driving the car we negotiated on price. They told us they couldn't go below their internet price because the price listed was what it cost them to buy the car. Then the car which said certified online became "certifiable" for extra money. Then when we negotiated back to what the internet said, they tried to add $1000 back on in fees. Then after we negotiated to have those fees removed we waited for financing. The financing had jacked the price right back up. The rate changed and worse. We had agrees to 14800 including taxes and fees yet the paperwork said 16,500. So we left. They wasted hours and hours of our time. More

Well, i have both three cars from them all brand new... and i did not have any problem w/ them. HENRY was GREAT and i went from nc to nj to buy all three cars.. When u go ask for henry, he was very honest and i did not have any problem w/ them. HENRY was GREAT and i went from nc to nj to buy all three cars.. When u go ask for henry, he was very honest w/ from the beginning. and very helpful, im sorry to hear everyone else got bad service. More

DON'T WALK, RUN FROM THIS DEALERSHIP. I was sent an email price by their internet sales manager and then called him and asked him what it included. He then confimred the price and rest of the fees and email price by their internet sales manager and then called him and asked him what it included. He then confimred the price and rest of the fees and they would just include motor vehicle registration Doc Fees, Tire Fees, and taxes. There would be no destination fee. I then sent him an email that detailed our conversation for the price of the car and all the fees that would be charged. I told him I would come down to do the deal. When I get there they put me with one of there salesperson. I then told him the price I had been quoted. Then someone who says he is the manager comes by and has a copy of the emails that were exchanged and says the price was a mistake. I said "how can it be a mistake you have it right in your emails." He then said the person who gave me that price had no authority to waive destination fee. But then later admitted that he only gave us the lowball price to get us in there. I then told him how upset I was that I was decieved and wasted my time coming down there. This manager then told me he would honor the price if we also bought the Millenium Package. This was an additional five hundred dollar to protect the seats in the car. I told him "no Thanks" and started to walk out. He then said he would meet me half way. At this point I just left as I did not want to do business with this sleazy dealership. More

Please do yourself a favor and stay away from these bunch of jokers. All the "positive" reviews are from their sales guys. Who posts all finance deals they have and says that the "deals won't last, hurry in" of jokers. All the "positive" reviews are from their sales guys. Who posts all finance deals they have and says that the "deals won't last, hurry in"? Yeah right. The poor salesman who sits at the counter, makes commission money and drives a beat up car himself, made fun of my trade-in (an 05 car worth over 10K). The sales guy gave us a quote and two days later, he wouldn't honor that. Horrible, horrible, horrible customer service. All of them think that they are millionares and look down upon customers who are probably better off than most of these workers. Stay away, unless you want to be joked about and made fun of. More

On July 9, 2008, I was quoted a lease price of $395.95 per month (including tax) based on a selling price of a 2008 Honda Civic Hybrid of $23,270 + 8.375% New York state tax = $25,218.86 and no money down per month (including tax) based on a selling price of a 2008 Honda Civic Hybrid of $23,270 + 8.375% New York state tax = $25,218.86 and no money down. I was required to put down a deposit of 1 month payment of $395.95 + $199 document fee + $187.50 license & registration fee for NY state = $782.45 and I did; charging it to my American Express card. I was told the car would be in approximately 1-2 weeks from that date. 47 days later I received a call from Hudson Honda saying my car was in and that I needed to pick it up by the end of August so the sale would get on their August books. I went in on August 30 to pickup and was presented with a new salesperson and a manager who was trying to tell me that my lease payment would now be $438 per month because the previous quote of $395.95 did not inlude tax. They were trying to double tax me and this time at a rate of nearly 11% of which no state has such a high sales tax! They would not budge, telling me the car was in high demand and they could sell it for $1000 more now. I walked out without my car after waiting nearly 7 weeks for it. More

Very upfront and honest about price and package offered. We are happy with our experience with the staff and our new car. We are happy with our experience with the staff and our new car. More

you know you shop you shop and you shop but PEOPLE IT COMES DOWN TO CUSTOMER SERVICE!!! TREAT ME RIGHT AND YOU WIN AND HUDSON HONDA OF WEST NEW YORK WON!!! paramus honda TOO BUSY, garden st honda TERRIBL COMES DOWN TO CUSTOMER SERVICE!!! TREAT ME RIGHT AND YOU WIN AND HUDSON HONDA OF WEST NEW YORK WON!!! paramus honda TOO BUSY, garden st honda TERRIBLE REPUTATION, metro MO EVEN CLSOE AND WAY TOO MANY E MAILS!!!! These guys were right there but their SERVICE WAS WHAT BLEW ME AWAY!!! Take the time and listen to the customer and its amazing how WE WILL BUY!!!! HUDSON HONDA OF WEST NEW YORK THANK YOU FROM THE BOTTOM OF MY HEART I LOVE MY 2008 HONDA FIT!!! ALL YOU SO CALLED BIG DEALERS CAN REALLY LEARN SOMETHING OR TWO FROM A SMALL DEALER!! Everyone keep up the great work and you will grow as your manager Rivas says you will. Javier great job and ATTENTION CUSTOMERS GIVE THESE GREAT BUNCH OF GUYS AND GALS(NICE TO SEE SOME WOMEN SALES) A SHOT YOU WILL BE VERY IMPRESSED oh yeah I LOVE THE VALET SERVICE since parking is tough!!! More

I received great service. I started with the internet department and the salesperson who worked with me was very personable, friendly and knowledgeable. He met all my needs without any obstacles. My cre department and the salesperson who worked with me was very personable, friendly and knowledgeable. He met all my needs without any obstacles. My credit was a bit tough but they where able to get me approved. The entire experience was pleasant and I am very very happy with my new Honda. More

After visiting at least 4 other dealerships, I went to Hudson Honda. Hector took his time with my family and me & helped us choose a car that was PERFECT and at a great price. However, I got cold feet & Hudson Honda. Hector took his time with my family and me & helped us choose a car that was PERFECT and at a great price. However, I got cold feet & walked out at the VERY last minute (yes, the paperwork was already written up). I have never had the greatest luck with cars and felt that I should establish a relationship with a dealer closer to home (Queens, NY) and wanted to go for a better rate on my loan (NOTHING to do with Honda). I hoped I could find someone like Hector who was friendly, knowledgeable and best of all, patient. There was no pressure to purchase. He could write a book on the soft-sell. Months later, I returned to Hudson Honda. I called Hector and told him what I wanted to spend and what I was looking for. When I got there - the car was ready! I completed the paperwork and drove it off the lot that day. I could not be more pleased. More

I bought an 08 Honda Accord Coupe EX from them 3 months ago. I broke down and the service department had it for 10 days and the whole time had no idea what was wrong with it. After replacing multiple parts ago. I broke down and the service department had it for 10 days and the whole time had no idea what was wrong with it. After replacing multiple parts - and never giving me an invoice of what was done - they gave the car back and a day later decided that it was "bad gas". They want my insurance company to pay for it - they will be doing an extensive investigation on this. All in all they have poor service - not very informative - they do things without telling you first or with your approval and then expect you to pay for it in the end. I do not recommend this dealership to anyone More