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Hudson Honda - Service Center

West New York, NJ

4.4
2,376 Reviews

2,376 Reviews of Hudson Honda - Service Center

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October 06, 2020

Wonderful team. Great experience. Easy to navigate. Benjamin made everything so seamless. He is amazing. Nice waiting room. Nice valet team. Very friendly. Will return. More

by AMY Brandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Hudson Honda responded

Amy, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 05, 2020

I have a complaint to make. I took my car there, the Ac was not working, it turned out to be a bad compressor which the order for a new was placed. But I also I asked for the tires to be checked the senso More

by FRANLLYLOEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Henry Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Uquillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Hudson Honda responded

Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Honda. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

October 03, 2020

Highly recommended . Excellent service to the costumer , good car qualities, service offered and very friendly. I got my car there and I received a good service More

by Jeanny bencosme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magda Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gomez
Oct 04, 2020 -

Hudson Honda responded

Jeanny, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 01, 2020

I love this place, my favorite place. Great job . I really recommend this dealer and my favorite sales person Wanda Gonzales and my services advisor Jhan Duque More

by Wilhems23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlo Mallma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yirko Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wanda Gonzalez, Jhan Duque
Oct 02, 2020 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 01, 2020

Decent. I requested to have my windshield washer fluid changed on top of others things and they forgot. I was charged for it though. Oh well. More

by KERRYOLESKO777
Recommend Dealer
Yes
Employees Worked With
Gustavo Rios
Oct 04, 2020 -

Hudson Honda responded

We are sorry about your issue with our service. We promise the next time you are in for a service that won't happen again. We hope you give us the chance to turn your experience around.

September 30, 2020

Most of the staff wore their mask under their chin, below their nose or took off their mask all together. This did not feel like a safe environment. More

by Hondaowner
Recommend Dealer
No
Employees Worked With
Jhan Duque, Chris Gomez
Sep 30, 2020 -

Hudson Honda responded

Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Honda. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

September 30, 2020

Two weeks ago I Scheduled appointment for Yesterday. Couple of days before appointment I got notification reminding me of the scheduled time. I came to the service at that time, went through paperwork r More

by Jasmina Mitic Ramadanovic
Recommend Dealer
No
Employees Worked With
Jhan Duque
Oct 02, 2020 -

Hudson Honda responded

Jasmina, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Honda. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

September 29, 2020

I came in for a general inspection of my vehicle. The results presented to me were very spot on with how I was feeling about my car.Everyone was very friendly and polite. I will be back for further work More

by CNY3AXG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gomez
Sep 29, 2020 -

Hudson Honda responded

CNY3AXG, Thank you for taking the time out of your day to leave such a positive review! We are so glad you had a great experience with us and we look forward to seeing you in the future.

September 28, 2020

Very pleasant and friendly place. Did not have to wait too long for the service. Prices are reasonable. Will recommend this dealer to friends, family More

by leislyvillavicencio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gomez
Sep 29, 2020 -

Hudson Honda responded

Leislyvillavicencio, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

September 22, 2020

This is the first time I have a bad experience getting my car serviced(oil change) as well as issues with the engine. I left my car at 7am, called like 3 times to get my quote on getting my brakes done but d More

by VANE_TD22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gustavo Rios
Sep 22, 2020 -

Hudson Honda responded

VANE_TD22, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Honda. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

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