Hudson Honda - Service Center

Excellent This place is professional and proficient. I bought my car from this dealer along with other members of my family who bought cars here and everyone i This place is professional and proficient. I bought my car from this dealer along with other members of my family who bought cars here and everyone is satisfied. The staff creates friendly environment More

Professional staffs and services The staffs kept me updated on my car while it was in service. The service center/dealership has vending machines that I can grab a snack and soda. The staffs kept me updated on my car while it was in service. The service center/dealership has vending machines that I can grab a snack and soda. More

Good customer service Gustavo Rios was pleasant and professional , He told me that waiting time will be 1-1.5 h My app was at 12:00 I left dealership around 2:30 At fir Gustavo Rios was pleasant and professional , He told me that waiting time will be 1-1.5 h My app was at 12:00 I left dealership around 2:30 At first I didn’t park in service area , so female employee approached me and told me to move my car, when I asked her to get employee to move the car, she was not very polite or friendly, but male employee approached me and he had no problem moving my car to service area. More

Ok experience I appreciate Benjamin and his help with my situation. He was very upfront from the beginning and was helpful all the way until the end. Thank you for I appreciate Benjamin and his help with my situation. He was very upfront from the beginning and was helpful all the way until the end. Thank you for being truthful. More

SERVICE WRITER GUSTAVO WAS GREAT, VERY PROFESSIONAL. THANK YOU GUSTAVO RIOS FOR ALWASY HELPING ME OUT WITH ALL MY QUESTIONS, AND HAVING MY VEHICLE ALWAYS READY WH GUSTAVO WAS GREAT, VERY PROFESSIONAL. THANK YOU GUSTAVO RIOS FOR ALWASY HELPING ME OUT WITH ALL MY QUESTIONS, AND HAVING MY VEHICLE ALWAYS READY WHEN I PICK IT UP. More

PROMPT Gustavo was great, friendly, prompt, and updated me immediately with the status on my vehicle from beginning to end! I will definitely be bringing my Gustavo was great, friendly, prompt, and updated me immediately with the status on my vehicle from beginning to end! I will definitely be bringing my vehicle back for any future needs. More

Lack of Attention. Ignored. I had gone in for an oil change that I had a coupon for. I spent the time outside waiting to be checked in. I was then approached and asked what I was I had gone in for an oil change that I had a coupon for. I spent the time outside waiting to be checked in. I was then approached and asked what I was coming in for and the service representative Benny had approached me. I had told him that I was in for a oil change with the coupon that I had. He then advised me to go inside that someone would help me there. I did not understand why it was that he could not help me. He then approached the person behind me who I then saw him take with him and start to help before. I was clearly in line and in front of that person so I do not understand why I could not be helped. I then got inside and the person at the first desk ended up helping me even though I was in front of that person. I felt as if though my business was not good enough for him and he avoided me due to the service I was coming in for. I then waited for over 10 minutes just to be helped. I then spoke to that customer in the waiting area and come to find out he was having engine problems with his vehicle. Maybe that is why he decided to help that customer before me. I am guessing that his problem was worth more money then my simple oil change. I will not be coming back here for service. I felt that my business was not good enough and will rather go else where.. Your staff needs to understand that no matter who walks in that door. They are the customer and should be helped no matter what. Not to be chosen and ignored for someone else. I advise everyone who reads this to take your money, time and business and go else where. More

Great service as always. I take my CR-V to Hudson Honda be serviced because so far there staff has proven to be honest and reliable. I had a bad experience in another dealer n I take my CR-V to Hudson Honda be serviced because so far there staff has proven to be honest and reliable. I had a bad experience in another dealer not with the service advisor but with his boss who was very cocky and not professional. More

fast, friendly, efficient and fair didn't try to sell me anything I didn't want or need, knew what they were talking about and how to explain it clearly. Took the time to make sure I un didn't try to sell me anything I didn't want or need, knew what they were talking about and how to explain it clearly. Took the time to make sure I understood the recommendations. paid what they promised. Will definitely go back. More

I've had only the best experience with service. I feel very comfortable leaving my car. All the guys in customer service are great Tho Chris is my go to guy. I've gone with Gustavo an he's great I feel very comfortable leaving my car. All the guys in customer service are great Tho Chris is my go to guy. I've gone with Gustavo an he's great to. I can use Shuttle no problem also So to me I love it. More