Hudson Toyota

Avoid this Penske scam shop Don’t buy from Hudson Toyota! They cheat on you left and right and you will be doomed. We bought a used certified Toyota from them last year with Don’t buy from Hudson Toyota! They cheat on you left and right and you will be doomed. We bought a used certified Toyota from them last year with the aim to get an accident free car. It turns out to be a car with prior severe accident that Hudson Toyota didn’t disclose. Hard to believe their technicians couldn’t tell the car had a prior accident as it only took minutes for a small body shop technician to identify the damage from the accident. Hudson Toyota played seek-and-hide tricks with us for months, having zero professionalism and quality customer service in mind. They are cheap too – the gain for such a scam is less than $15K! Very disappointed with the shameful Hudson Toyota (Penske) in Jersey City! More

Excellent Service Center Reps for my Pre-Owned Rav4 I recently purchased a Pre-Owned 2015 Rav4 at the Hudson Toyota RT 440 dealership and was extremely impressed with the outstanding professionalism exh I recently purchased a Pre-Owned 2015 Rav4 at the Hudson Toyota RT 440 dealership and was extremely impressed with the outstanding professionalism exhibited by the Sales Representative and Customer Service Representatives. Cynthia Cuevas, Rachelle Sialana, Jerry Risco and their team graciously and efficiently replaced the battery in my car in under an hour. The Customer Service was excellent and Cynthia Cuevas was extremely warm, empathetic, compassionate and extremely informative in vehicular matters. More

Perfect buying experience From the moment we walked in Hudson Toyota,we were treated with the utmost professionalism and honesty.Our salesman Jack,was truly amazing,as well as From the moment we walked in Hudson Toyota,we were treated with the utmost professionalism and honesty.Our salesman Jack,was truly amazing,as well as his manager Mario.No pressure salesman tactics.My daughter was purchasing her first new car,she wanted the new 2019 Rav 4.Jack made just simple.She picked out the color,Jack bought her car.He went over safety features,as well as other features of the vehicle,maintenance schedule, and tour of the service department. Glass was the finest apartment which is a simple process. A big smile on my daughter and she was on her way with a brand new 2019 RAV4 thanks to Hudson Toyota professionalism, thank you Jack and Mario for making this a great buying experience. More

Buying a used car I went to buy a used car but unfortunately din't find what I was looking for. I'm going to be back! I met the best salesman and more honest people y I went to buy a used car but unfortunately din't find what I was looking for. I'm going to be back! I met the best salesman and more honest people you can find! A special thanks to my new friend RICHARD PORTES. If you go to this dealership ask for him!!!! More

Warm and considerate customer service rep Nissim was very friendly polite. Me and my wife received a call from Nissim the following day to see if we’re ok. Great service. Nissim was very friendly polite. Me and my wife received a call from Nissim the following day to see if we’re ok. Great service. More

Never leave keys other than car I went in for an oil change today. Took them almost 4 hours for a simple like chg. When they returned my keys, I noticed my house key and mail key w I went in for an oil change today. Took them almost 4 hours for a simple like chg. When they returned my keys, I noticed my house key and mail key wasn’t there. They claimed they looked all over and couldn’t find them. Now we have to change all the locks. I’m so pissed off. No manager on duty. So let’s see how this goes. More

Great experience This was one of easiest leases that i have had to deal with. My online request was accepted with no haggling and was everything thing they promis This was one of easiest leases that i have had to deal with. My online request was accepted with no haggling and was everything thing they promised me on the phone. Eduardo, John and especially Leon were super nice and show they respect their customers concerns and issues. I would highly recommend this dealership 100% The showroom had a nice atmosphere and my salesperson, Eduardo went above and beyond to make sure I was comfortable First trip of many more for me Thanks Sam More

Craig Malise, Service Director The Craig Malise, The Service Director of Hudson Toyota is an outstanding leader and absolutely leads by example to his team and subordinates (Service The Craig Malise, The Service Director of Hudson Toyota is an outstanding leader and absolutely leads by example to his team and subordinates (Service Advisors)! Today, Mar. 1st, he went out of his way for me and exceeded my expectations by actually installing the housing and light bulb of my front passenger side headlight and gifted me a comp Service of excellence! My headlight was instantly fixed and saved me several hundred dollars from the original work order that was submitted weeks ago! Thank you again Craig for providing service excellence and setting the standards high for all your Service Advisors, and particularly wanted to include John Gutierrez and Naiem Juman whom are also excellent Advisors that I’ve worked with many times I. The past! Craig Malise is mainly the reason why I look forward to coming back for more service on my RAV 13’! Thank you again, Craig! 💪🏽💪🏽💪🏽😉 More

Terrible This is the worst dealer to come and visit. I wanted to lease a car and the woman who was explaining to the end helped me with the letter of the car b This is the worst dealer to come and visit. I wanted to lease a car and the woman who was explaining to the end helped me with the letter of the car but never spoke to me about the GAP and when I went to financing she left and left me with another person who even behaved badly when my husband asked about the bathroom, happening that Saturday I decided to return the car on Monday x the morning and when I went to leave it they did not want to take me after all the bad time past they told me that it had to be with lawyers and in the end they told me that the car is scratched that is amazing. Nobody recommends going there because they do not care about the client. More

Not so bad and not so great service! We came in with an appointment and were greeted promptly and with enthusiasm. The deal was pretty much what we've expexted. Couple of things that need We came in with an appointment and were greeted promptly and with enthusiasm. The deal was pretty much what we've expexted. Couple of things that needs to be improved is the wait time to talk with the sales manager to finalize the sale and the delivery of the brand new car. We waited at the least 2 hours for the finalization and when the car was delivered, it was incomplete. I had to come back another day to pick up the missing components that was supposed to be included. Overall, the experience was pleasant, not so bad and not so great! More