Hudson Valley Volkswagen

Yearly maintenance and inspection done. Prompt appointment made, reminder call the day before, car taken in quickly, informed of coffee, snacks, water, TV, etc in waiting area. Free car wash Prompt appointment made, reminder call the day before, car taken in quickly, informed of coffee, snacks, water, TV, etc in waiting area. Free car wash done. Only charge was state inspection. Very satisfied with dealership and employees. More

Oil Change If you need quick service- please be careful of using this place. Dropped my car off early in the morning for an oil change which I need by 1:00pm for If you need quick service- please be careful of using this place. Dropped my car off early in the morning for an oil change which I need by 1:00pm for work. Car was not down until 5:00pm. I called earlier in the afternoon to see the status which I was redirect to a voicemail stating to leave a message and they will immediately call me back. Never received a phone call back. At 3:00pm had to drive to the service department to find out the status of it still not being done. Tiron K More

Good experience purchasing a 2014 VW Passat from Scott at Hudson Valley VW. Very professional, no 'games'. Happy with this experience. I used TrueCar pricing to ob purchasing a 2014 VW Passat from Scott at Hudson Valley VW. Very professional, no 'games'. Happy with this experience. I used TrueCar pricing to obtain what I felt was a fair price, and Scott was able to get close enough to the pricing (and the cheapest price I found would have been a long drive away ... in NJ). More

Fantastic experience and highly recommend Hudson Valley VW! I absolutely recommend Hudson Valley VW to anyone on the hunt for a new or used car. The sales team was far superior than any other dealership I've wo I absolutely recommend Hudson Valley VW to anyone on the hunt for a new or used car. The sales team was far superior than any other dealership I've worked with, which shined through their professionalism, responsiveness, honesty and care for the customer. The team truly believes in what they are selling, which is a top of the line product, and that was evident in their assistance in helping me purchase the type of car that was best for my needs. They treat every customer fairly and have a spot-on awareness of what the customer wants. I traveled over an hour just to go to this dealership...I highly recommend Hudson Valley VW! More

Amazing Experience The minute I walked through the door, I was immediately impressed. Everyone was so professional and no one acted like the stereotypical "used car sale The minute I walked through the door, I was immediately impressed. Everyone was so professional and no one acted like the stereotypical "used car salesman". I loved how they all worked together to get me into my new car. Eric, Mindy, Scott and Dylan were wonderful! It was worth the trip from PA. I would do it again and recommend to my friends that they do the same. More

Jetta - Beyond Satisfied! Upon walking into the VW dealership, I was immediately greeted. The inviting, professional, and clean showroom was completely impressive. I was in t Upon walking into the VW dealership, I was immediately greeted. The inviting, professional, and clean showroom was completely impressive. I was in the market for a new car. I took a Saturday to make my dealership rounds. I came to VW first. Test drove and discussed financial details of a 2014 Jetta with Eric Anderson. I wanted to do a little shopping around to be sure I was making the right decision. Each and every other showroom I walked into turned me off almost immediately. Not only were they loud and often downright dirty and unorganized but the staff were not very friendly or welcoming. By the end of the day I was back at VW and by Tuesday, I was driving away in my new Jetta. Every time I get into her I am amazed not only by the sheer beauty of the car but by the care and professionalism the entire process was. Eric Anderson was extremely knowledgeable, professional and personable. When someone likes what they do, it shows. I will be recommending him and the dealership to anyone I know in the market for a new car! Mindy in finance was also a pleasure to deal with. She was prompt, professional, personal and seemingly just as excited as I was about getting a new car. The employee who showed me the workings of my new Jetta (maybe Dave or Dylan, I can't believe I have forgotten his name!), was clear, precise, and easy to follow. He really took his time to go over every detail! This is how a dealership should be, no gimmicks, no dance party atmosphere, popcorn or balloons. Now, all I need is a name for my new car! More

Very Good Service but Not Cheap!! First of all, my service advisor, Jason Hinderstein, is top notch. He must deal with a lot of upset customers each day and yet he somehow manages to First of all, my service advisor, Jason Hinderstein, is top notch. He must deal with a lot of upset customers each day and yet he somehow manages to keep his cool and even smile for the customers. Give that man a raise!! Now, as for the pricing, the labor rates are a bit high and pricing can get ridiculous, especially when it takes under two hours for them to do 3-4 jobs and you're charged for 3+ hours of labor. $200 for a 20 minute spark plug job is nuts. Charging $90 to spend half an hour taking apart a headlight to get the bulb seated is outrageous, let alone that they even charged me for something that I shouldn't have to even have someone else do and that is a known vw issue - if nothing else,they should've made it a warranty issue since it was the last time I had them fix the headlights. That said, tire installation costs are relatively reasonable and they have a nice waiting area with magazines and Oprah on in the background. More

Non-invassive professional service ! We had a great experience with Scott - no-pressure, professional and knowledgeable. It is a pleasure to work with people who know and stand behind th We had a great experience with Scott - no-pressure, professional and knowledgeable. It is a pleasure to work with people who know and stand behind their products - great representation for the VW brand and for the rest of the dealership. Buying a car can be fun here ! Thank you - it was a pleasure ! More

Purchasing a used car with financing Eric, was a well trained employee he knew his stuff and went out of the way to show us all the details of the passat that we purchased. Also Mindy in Eric, was a well trained employee he knew his stuff and went out of the way to show us all the details of the passat that we purchased. Also Mindy in the finance dept. was exceptional she got us our loan in no time. And last but not least was the receptionist Amanda she was very pleasant. These employees are a great assest to the Volkswagon Hudson Valley dealership. More

Purchase new vw A very positive experience, quick and painless. Both sales and financial went very very smoothly. Dylan also was very professional and complete in goi A very positive experience, quick and painless. Both sales and financial went very very smoothly. Dylan also was very professional and complete in going over the workings of the car. More